Reviews for Shaw Theatres

Melody Lynn John

August 18, 2025

3

Watched How to Train Your Dragon today. Theatre 6 had a problem with one of **its** speakers, playing a buzzing sound throughout the whole movie. Not a pleasant watch, but after the movie, they took my complaint seriously and immediately called someone to check on it. **Kudos** to them; I'm sure they don't get paid enough, and their **responsiveness** was much appreciated. But just so they know, if it happens again and isn't fixed, I am walking out and will be expecting a refund. Thanks

Emmeline

August 18, 2025

1

I would give 0 stars if possible. The staff here are really rude and annoying. I don't understand why they keep shouting at people. For example, at the popcorn queue, a staff member was screaming for no reason. It was like, "calm down and take it slow!" Why scream when you can talk nicely to others? This literally made us miss a part of the movie. I would recommend you not to sit at the top row if you don't want to be disturbed by the staff opening and closing the door. Definitely not coming here again.

Mr. Lim

August 18, 2025

1

Let’s talk about Dania at the cinema—because her attitude was absolutely unacceptable. All she had to do was take an order, yet she acted like it was the most painful task in the world. The constant eye-rolling, the cold tone, and the miserable expression on her face made it clear she didn’t want to be there—and honestly, it showed. Is taking an order really that hard? Or does she genuinely believe that this kind of behavior meets Shawn Theatres’ customer service standards? If so, that’s pathetic. Working in customer service means interacting with people respectfully. If she can’t handle that, maybe she’s in the wrong job. People pay good money to enjoy their time at the cinema—not to deal with rude, unprofessional staff who act like they’re doing you a favor by doing the bare minimum. Get it together, because this kind of attitude drives customers away.

Donray Meng

August 18, 2025

4

Kitty and I were in the mood for a movie treat, and we decided to cycle from Punggol to Jurong Jem for the movie. Unfortunately, we found out that the cinema was closed. We decided to head to Choa Chu Kang Lot 1 Shopping Centre to catch a movie at their Shaw Theatre instead. When we reached the theatre, the ticket counter was small, but the lady server was very kind and helped us pick a movie time that was closest to what we wanted. We got there around 6 PM, and there was a movie starting at 6:40 PM. After the movie, a helpful staff member from the theatre guided us to the lift because the escalators were only going up, and we needed to get our tri-fold bike down to Level 1. He even pointed out the exit that was only for theatre patrons. We had a good experience at this theatre. The air conditioning within the theatre was just right.

Crystal Ong

August 18, 2025

4

Shore Theatre (Choa Chu Kang Lot 1 Shopping Centre): A Convenient and Comfortable Movie Experience (4/5 Stars) Rating Breakdown: • Service: 5/5 (Friendly and helpful staff, went above and beyond) • Ambiance: 4/5 (Clean and comfortable, good air conditioning) Overall: 4/5 Donkey and I were in the mood for a movie treat, and we decided to cycle from Punggol to Jurong Jem for the movie. Unfortunately, we found out that the cinema was closed down. We decided to head to Choa Chu Kang Lot 1 Shopping Centre to catch a movie at their Shore Theatre instead. Upon reaching the theatre, the counter was small, but the staff member was very kind and helped us pick a movie time that was closest to what we wanted. We got there around 6 PM, and there was a movie starting at 6:40 PM. After the movie, a very helpful staff member from the theatre guided us to the lift because the escalators were only going up, and we needed to get our trifold bike down to Level 1. He even pointed out the exit that was only for theatre patrons. We had a good experience at this theatre. The air conditioning within the theatre was just right too.