Grace Tan
Turned off by Chloe's Very bad service attitude. I will not come here again
SPAZE The Body & Foot Spa at Lot One Shoppers' Mall brings professional massage therapy and wellness services to the Choa Chu Kang community, offering comprehensive treatments designed to reduce pain, tension, and stress through expert therapeutic techniques. Recognized as one of the top massage therapy providers in the Choa Chu Kang area, SPAZE operates with a commitment to affordable, friendly service delivered by trained, certified therapists with minimum 5 years of experience. Located within Lot One's health and wellness section, this accessible spa provides essential relaxation and therapeutic services that complement the busy lifestyles of residents, shoppers, and commuters in Singapore's north-western region.
The spa offers a comprehensive range of therapeutic services including full body massage, specialized slimming massage, post-natal massage for new mothers, targeted shoulder massage for office workers, and traditional foot reflexology that addresses pressure points throughout the body. Each treatment is performed by experienced therapists who combine traditional massage techniques with modern wellness approaches to deliver effective pain relief, stress reduction, and overall health improvement. The diverse service menu ensures that clients can find appropriate treatments for specific needs, whether seeking relief from chronic pain, post-workout recovery, pregnancy-related discomfort, or general relaxation and wellness maintenance.
Operating daily from 10am to 9:30pm, SPAZE provides convenient scheduling that accommodates various lifestyles, allowing customers to book therapeutic treatments during shopping trips, lunch breaks, or after-work relaxation sessions. The spa's strategic mall location makes professional massage therapy easily accessible without requiring separate trips to specialized wellness centers, while the extended operating hours ensure flexibility for busy schedules. Appointments can be made by calling directly, and the spa's reputation for quality service at affordable prices continues to make professional massage therapy accessible to families, professionals, and individuals seeking effective wellness solutions in the diverse Choa Chu Kang community.
Based on 45 reviews
Out of 188 shops
Not enough ratings
Grace Tan
Turned off by Chloe's Very bad service attitude. I will not come here again
Andrew Joss
The therapist had a fever and his nose was running all the way through. No face mask worn! I had to tell him to go softer 7-8 despite me showing discomfort. Then at one point he did my legs one hand as he was on his phone with the other. I could hear clicks on the keyboard. Very poor service. Previous visits were good but this occasion has let the business down.
Michelle Capistrano
Maggie - nails too long and massage was painful. Technique needs to be checked and compared to other staff. Pls do quality check of your staff's technique to ensure consistent service quality and performance. Not even asking customer if pressure is ok. Very disappointed. Still paid full price out of pity though..
Nur Asyifa
Called the hotline to book an appointment. The staff manning the phone was impatient and didn’t answered my queries properly. It was obviously my first time booking here and I was not well aware of the services provided. When asked, the way she responded was sarcastic. And she ended the call by saying that she had a customer to attend. Kindly brush up on your customer service. Update: Called back and my experience was far better than before. She must’ve recognised my disappointment via the phone. It takes zero cents to be kind to your potential customers.
Jobina Ting
Good, try the foot massage tonight, since I'm injured my left leg & massage by Guo. Maybe, you should try to keep yourself healthy. Foot are also important to you, since we need them to walk our journey daily! I think Spaze massage is more economic vs others 🤔, since I also attend others massage centre, maybe can check ✔️ out the prices using Google map!
Jason Sim Hong Teck
The front counter lady has attitude problem and treat potential customers without respect ✊. She said they have many customers waiting and lamented I went away to toilet for 10 mins which I had prior informed. The massage therapists are good but because of her I had to walk away.
Jayden Sim Hong Teck
The front counter lady has an attitude problem and treats potential customers without respect. She said they had many customers waiting and complained that I went to the restroom for 10 minutes, which I had informed them about beforehand. The massage therapists are good, but because of her, I had to walk away.
Joyce Tan
Turned off by Chloe's very poor service attitude. I will not come here again.
Andrew Joseph
The therapist had a fever, and his nose was running throughout the session. No face mask was worn! I had to tell him to go softer (7-8), despite my visible discomfort. Then, at one point, he worked on my legs with one hand while on his phone with the other. I could hear keyboard clicks. This was very poor service. Previous visits were good, but this occasion has let the business down.
Michelle Baptista
Maggie - nails too long and massage was painful. Technique needs to be checked and compared to other staff. Please conduct a quality check of your staff's technique to ensure consistent service quality and performance. Didn't even ask if pressure was okay. Very disappointed. Still paid full price out of pity though.
Nur Syifa
Called the hotline to book an appointment. The staff manning the phone was impatient and didn't answer my queries properly. It was obviously my first time booking here, and I was not well aware of the services provided. When asked, the way she responded was sarcastic. And she ended the call by saying she had another customer to attend to. Kindly brush up on your customer service. Update: Called back and my experience was far better than before. She must've recognised my disappointment via the phone. It takes zero cents to be kind to your potential customers.
Jason Sim Seng Teck
The front counter lady has an attitude problem and treats potential customers without respect. She said they had many customers waiting and lamented that I went to the toilet for 10 minutes, which I had informed her about beforehand. The massage therapists are good, but because of her, I had to walk away.
Gail Tan
Turned off by Chloe's very bad service attitude. I will not come here again.
Andrew Jose
The therapist had a fever, and his nose was running throughout the session. No face mask worn! I had to tell him to go softer 7-8 times despite my discomfort. Then, at one point, he massaged my legs with one hand while on his phone with the other. I could hear clicks on the keyboard. Very poor service. Previous visits were good, but this occasion has let the business down.
Michelle Castello
Maggie: Her nails were too long, and the massage was painful. Her technique needs to be checked and compared to other staff. Please perform a quality check on your staff's technique to ensure consistent service quality and performance. She didn't even ask if the pressure was okay. I am very disappointed. I still paid full price out of pity, though.
Nur Syifa
Called the hotline to book an appointment. The staff manning the phone was impatient and didn't answer my queries properly. It was obviously my first time booking here, and I wasn't fully aware of the services provided. Her responses were sarcastic when I asked questions. She then ended the call by saying she had another customer to attend to. Kindly brush up on your customer service. Update: Called back, and my experience was far better than before. She must have recognized my disappointment. It costs nothing to be kind to your potential customers.
Andhini Shonata
Masseuse are skillful and friendly. Straightforward and no hardsell. Price is reasonable too. Regularly visit them for the past few years.
chan
amazing experience. made a last minute booking and they manage to accommodate. i like my massage strong and firm and the tall/ big male masseur definitely delivered the right amount of strength to sooth my tensed shoulders and back. clean environment and i love the smell of massage oil lingering in the room. competitive price too!
Catherine Clemente
The best in the west! Friendly staff and most importantly capable and reliable masseuse. DAVID, ALEX, IRENE, GUO and JANE look for them if you want to relax and relieve your body pain. Worth the money!
Sophia Ng
Had an excellent massage here, felt refreshed after a long day at work.
Cahay Aisha
Definitely a nice place to drop by whenever i need 'self care'.. very convenient and nice message experience.. love Fiona strength when massaging whole body n leg, she knows where the joints that are painful n help to ease the.. another lady i forgot the name also nice message experience.. will definitely come back every month.. 😁 …
Faith Lim
Always been here since young also because I live nearby. Staffs are very pleasant and professional. Served by Mr Kevin for the on-chair massage. He is very knowledgeable too. He will make sure the right pressures are used for each points and will explain to you where and why you hurt. Some times he will share with you info about healthy wellness too. He never rushes through and patiently take time for each point. Same for Ms. Anna that did full body massage for me but had last moved to Junction 8 branch. Polite and Professional. On point with good pressure. If you have a preferred massuer, do note down their names and check with the front desks to know if they are available or to help you check where they might had transferred to. Enjoy.
Melissa Tham
I like how they ask the customers to wash their feet when they enter. Irene did a 1 hour body massage for me and she was very skillful. She was able to relieve my body aches with the right amount of pressure.
Poorani Arutselvam
Great massage place, been here a few times. Leg massage are amazing.
林皙傑David K. Lim
Chance upon this shop when I was shopping for electronics goods at level 3. Excellent place for a relaxing massage at Lot 1 shopping mall. Very good masseur (Flora) and price are reasonable.
Tan
Amazing experience. I made a last-minute booking, and they managed to accommodate. I like my massage strong and firm, and the tall/big male masseur definitely delivered the right amount of strength to soothe my tensed shoulders and back. Clean environment, and I love the smell of massage oil lingering in the room. Competitive price too!
Andini Syonata
Masseuses are skillful and friendly. They are straightforward, with no hardsell. The price is reasonable too. I have regularly visited them for the past few years.
Poorani Arulselvam
Great massage place. Been here a few times. Leg massages are amazing.
David Kiat Lim
I chanced upon this shop while shopping for electronics on Level 3. Excellent place for a relaxing massage at Lot 1 shopping mall. Very good masseur (Flora), and the prices are reasonable.
Caroline Clement
The best in the west! Friendly staff, and most importantly, capable and reliable masseuses. DAVID, ALEX, IRENE, GUO, and JANE – look for them if you want to relax and relieve your body pain. Worth the money!
Sonia Ng
Had an excellent massage here, and felt refreshed after a long day at work.
Cahaya Aisha
Definitely a nice place to drop by whenever I need 'self care'. Very convenient and a nice massage experience. I love Fiona's strength when massaging my whole body and legs; she knows where the painful joints are and helps to ease them. Another lady (I forgot her name) also provided a nice massage experience. I will definitely come back every month. 😁
Faye Lim
I've always come here since I was young, also because I live nearby. The staff are very pleasant and professional. I was served by Mr. Kevin for the on-chair massage. He is very knowledgeable. He makes sure the right pressure is used for each point and explains where and why you hurt. Sometimes, he also shares info about healthy wellness. He never rushes and patiently takes time for each point. The same goes for Ms. Anna, who did a full body massage for me. She was polite and professional, and her pressure was always on point. She has since moved to the Junction 8 branch. If you have a preferred masseur, do note down their name and check with the front desk to inquire about their availability or to find out where they might have transferred. Enjoy!
Melanie Tham
I like how they ask customers to wash their feet when they enter. Irene gave me a 1-hour body massage, and she was very skillful. She was able to relieve my body aches with the right amount of pressure.
Joanna Ting
Good. The foot massage is good; try it tonight, especially since I injured my left leg and was massaged by Guo. Maybe you should try to keep yourself healthy. Feet are also important to you, since we need them to walk our daily journey! I think Spaze massage is more economical compared to others, since I have also visited other massage centers. You can check out the prices using Google Maps!
Chang
Amazing experience. I made a last-minute booking, and they managed to accommodate. I like my massage strong and firm, and the tall/big male masseur definitely delivered the right amount of strength to soothe my tensed shoulders and back. Clean environment, and I love the smell of massage oil lingering in the room. Competitive price too!
Andhini Shanta
Masseuses are skillful and friendly. They are straightforward, with no hardsell. The price is reasonable too. I have been regularly visiting them for the past few years.
Poorani Selvam
Great massage place. I've been here a few times. Leg massages are amazing.
林俊傑 Daniel K. Lim
I chanced upon this shop when I was shopping for electronic goods on Level 3. Excellent place for a relaxing massage at Lot 1 shopping mall. Very good masseur (Flora) and prices are reasonable.
Catherine Clement
The best in the west! Friendly staff and, most importantly, capable and reliable therapists. DAVID, ALEX, IRENE, GUO, and JANE, look for them if you want to relax and relieve your body pain. Worth the money!
Sophie Ng
Had an excellent massage here. Felt refreshed after a long day at work.
Cahaya Aisha
Definitely a nice place to drop by whenever I need self-care. Very convenient and a nice massage experience. I love Fiona's strength when massaging my whole body and legs; she knows where the painful joints are and helps to ease them. Another lady, whose name I forgot, also provided a nice massage experience. I will definitely come back every month. 😁
Faye Lim
I've been coming here since I was young, partly because I live nearby. The staff are very pleasant and professional. I was served by Mr. Kevin for the on-chair massage. He is very knowledgeable. He makes sure the right pressure is used for each point and explains where and why you hurt. Sometimes he also shares information about health and wellness. He never rushes through and patiently takes time for each point. The same goes for Ms. Anna, who did my full body massage but has since moved to the Junction 8 branch. She was polite and professional, and her technique was on point with good pressure. If you have a preferred masseur, do note down their name and check with the front desk to see if they are available or to help you find out where they might have transferred to. Enjoy!
Melina Tham
I like how they ask customers to wash their feet upon entry. Irene gave me a 1-hour body massage, and she was very skillful. She relieved my body aches with the right amount of pressure.
Robina Ting
Good, try the foot massage tonight, since my left leg is injured and I was massaged by Guo. Maybe, you should try to keep yourself healthy. Feet are also important to you, since we need them to walk our daily journey! I think Spaze massage is more economical than others, since I have also visited other massage centers. You can check out the prices using Google Maps!
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