TAKA Jewellery Radiance at Lot One Shoppers' Mall brings affordable luxury jewelry to the Choa Chu Kang community, continuing TAKA Jewellery's mission since 2001 to make high-quality gold jewelry accessible at competitive prices throughout Singapore. This established jewelry retailer has built a reputation for providing value-for-money fine jewelry that allows more people to own and enjoy beautiful, timeless pieces without compromising quality or style. Located within Lot One's fashion and accessories section, TAKA Jewellery Radiance serves families celebrating special occasions, couples seeking engagement rings, and individuals treating themselves to quality jewelry that reflects their personal style and cultural preferences.
The extensive product range encompasses exquisite gold jewelry and accessories, sparkling diamond pieces including lab-grown diamonds for environmentally conscious customers, colorful gemstone jewelry, elegant watches, plus a comprehensive selection of bracelets, pendants, rings, and earrings for every style preference. The signature Pixiu Collection features meticulously crafted pieces that symbolize wealth, fortune, and positive energy, available in bead bracelets, charms, pendants, and rings that blend traditional symbolism with contemporary design. Special promotions like the Shimmer Sale offer up to 80% off selected jewelry with complimentary gifts, ensuring customers receive exceptional value while accessing premium jewelry that suits various budgets and occasions.
Conveniently located within Lot One's retail corridor, TAKA Jewellery Radiance provides professional jewelry consultation and personalized service that helps customers select perfect pieces for weddings, anniversaries, graduations, or personal milestones. The store's commitment to affordable luxury ensures that quality jewelry remains accessible to diverse customers, while the extensive network of TAKA locations across Singapore demonstrates their established presence in the local jewelry market. Whether seeking traditional gold pieces, modern diamond jewelry, or meaningful symbolic accessories, TAKA Jewellery Radiance continues to serve the north-western community with trusted quality, competitive pricing, and beautiful jewelry that celebrates life's precious moments.
I purchased a diamond ring from this store during their recent mall roadshow. At the time of purchase, I was told by the salesman, Oscar, that I would receive a new invoice when I collected my resized ring in a few weeks, so I could clock my mall loyalty points then.
However, when I returned to collect the ring, I was served by another salesman, Devon, who was surprisingly arrogant and dismissive. He insisted it was impossible that Oscar would have told me that and he called Oscar, who then changed his story and claimed he never mentioned anything about the loyalty points.
I was taken aback by how the situation was handled. Instead of trying to understand or resolve the issue, I was met with condescension and rudeness. Their story changed a few angles which led me to think that they were pulling a fast one. No customer will kick up a fuss just for some points but the point here is the integrity and authentic service. What should have been a pleasant and exciting experience turned into a frustrating and disappointing one.
Integrity and customer service are fundamental to any business, but especially so in jewelry sales where trust is critical and purchases are of higher value. Unfortunately, this experience has left me questioning whether I would return or recommend this store to others.
Lee Wei
I purchased a diamond ring from this store during their recent mall roadshow. At the time of purchase, I was told by the salesman, Oscar, that I would receive a new invoice when I collected my resized ring in a few weeks, so I could earn my mall loyalty points then.
However, when I returned to collect the ring, I was served by another salesman, Devon, who was surprisingly arrogant and dismissive. He insisted it was impossible that Oscar would have told me that, and he called Oscar, who then changed his story and claimed he never mentioned anything about the loyalty points.
I was taken aback by how the situation was handled. Instead of trying to understand or resolve the issue, I was met with condescension and rudeness. Their story changed several times, which led me to think that they were pulling a fast one. No customer will kick up a fuss just for some points, but the point here is the integrity and authentic service. What should have been a pleasant and exciting experience turned into a frustrating and disappointing one.
Integrity and customer service are fundamental to any business, but especially so in jewelry sales where trust is critical and purchases are of higher value. Unfortunately, this experience has left me questioning whether I would return or recommend this store to others.
Lim Wei
I purchased a diamond ring from this store during their recent mall roadshow. At the time of purchase, I was told by the salesman, Oscar, that I would receive a new invoice when I collected my resized ring in a few weeks, so I could register my mall loyalty points then.
However, when I returned to collect the ring, I was served by another salesman, Devon, who was surprisingly arrogant and dismissive. He insisted it was impossible that Oscar would have told me that, and he called Oscar, who then changed his story and claimed he never mentioned anything about the loyalty points.
I was taken aback by how the situation was handled. Instead of trying to understand or resolve the issue, I was met with condescension and rudeness. Their story changed, leading me to believe they were pulling a fast one. No customer will kick up a fuss just for some points, but the real issue here is integrity and authentic service. What should have been a pleasant and exciting experience turned into a frustrating and disappointing one.
Integrity and customer service are fundamental to any business, but especially so in jewelry sales where trust is critical and purchases are of higher value. Unfortunately, this experience has left me questioning whether I would return or recommend this store to others.
Positive Reviews
TAN WEI ZHI
Kitty was very professional and approachable when I went in to the shop in LOT 1 taka shop, she explained all the details of the diamond ring which we are very interested in before our purchase. Definitely consult her if you ever walk pass. Recommended! 5/5!
Tricia chua
We were at lot 1 shopper mall was served by kitty. She was patient and nice. She brings out all the earrings and let us tried one by one… thank you for ur service.
Low Evangeline
Deven served us patiently and assist us in getting my daughter's 四点金. Very sincere service frim Deven and no hard selling. Thank you very much Deven !
Rae
We went this outlet on a Saturday evening before closing. Was not planning to buy anything and just looking around for some gold rings. Very fortunate to have met Boon Chie who patiently help us find the design we like and provide us with advice on which piece we should get. She’s also very open and transparent about everything we asked. Hence, the following day, we went back again to buy more! 😊
Aloysius Goh
Went into the store today to purchase a pendant, Vincent first approached me and assisted with the items i’m looking for. He’s very friendly and patient, helping me to find the design that i want. Overall my experience with Vincent at Taka Jewellery was a pleasant experience, will definitely come back to purchase more from him!
Norniza Kamsari
I was served by Sally from Lot 1 outlet. She is super friendly and knowledgeable. Infact, all the staffs from Lot 1 is very friendly. Will definitely come back to this outlet again.
Theresa Lim
We are served by Jason Choi and Kitty See who are very knowledgeable experience and extremely friendly. We have great buying experience. We will come and get more jewellery from this Lot one outlet from them again. I will recommend it to my relatives and friends too.
C-u Pinn Koh
Kitty is a wonderful sales person, warm and very helpful . She always shows me beautiful and value worthy pieces, very reasonably priced for the amount of gems and designs. I highly recommend her superb services.
Tsan Shih Ng
I visited on March 8 to source for a gift.
I was served by Ms Kitty See. Kitty is polite and courteous with a nice smile. She is also knowledgeable of her product and gave me good advice that helped me made my selection quickly. I will gladly refer her to my friends and will look to her service again for my future purchases.
Mani Choong
Jason is a pleasant guy , thou he is very new in jewelry industry but he is willing to learnt n received feedback from me. He has a very nice senior staff Kitty assisting him to cross sell additional jewelry item to me. Both are polite n patience attitude! 😊👍 …
Crazythx14 Whatever
Great service, friendly staff especially Jason and Kitty who are patient with our questions.
kyra lin
Went down to look for a gift for a friend and one of the staff, Boon Chie, kindly attended to me. I was quite indecisive but she was not unhappy in the slightest sense and patiently advised me. Wanted to get 1 only but ended up with more due to the wide range of jewellery and her good service and attitude. Props to her!
See Henry
We visited this outlet hoping to meet the outlet manager, Vincent, but we were informed that he was currently overseas on a work assignment. Jason attended to us regarding a diamond that had fallen off within a few months. While we understand that occasional errors can happen, we truly appreciated Jason’s assistance.
He was extremely helpful in arranging for the diamond to be reattached at no extra cost, and he patiently guided us through the process. His professionalism and dedication to customer service really stood out.
Well done to the team at this outlet, and a special thank you to Jason for the excellent service!
Lemmy Lamb
Commendation for Outstanding Service by Vincent and Kitty at Taka Jewellery (Lot One)
I’m writing to express my deep appreciation for the exceptional service provided by Vincent and Kitty at Taka Jewellery, Lot One. Their professionalism, warmth and genuine customer focus left a lasting impression on us.
Despite our casual attire, Vincent treated us with the utmost respect and attentiveness—never once making us feel judged or overlooked. His sincerity and product knowledge gave us the confidence to make a significant purchase of more than $10k. This level of non-discriminatory service is rare and deserves to be acknowledged.
Kitty, too, went above and beyond. She personally arranged for the replating of our jewellery and even handled the collection without imposing any additional service fees. Her initiative and dedication exemplify what true customer care looks like.
It’s because of exemplary staff like Vincent and Kitty that we return to this particular Taka Jewellery outlet. They uphold the brand’s reputation with grace, integrity and an unwavering commitment to excellence.
Please extend our heartfelt thanks to them both.
Patricia Chua
At Lot One Shoppers' Mall, we were served by Kitty. She was patient and nice. She brought out all the earrings and let us try them one by one. Thank you for your service!
Low Angeline
Deven served us patiently and assisted us in getting my daughter's 四点金. Very sincere service from Deven and no hard selling. Thank you very much, Deven!
Rai
We went to this outlet on a Saturday evening before closing. We weren't planning to buy anything, just looking around for some gold rings. We were very fortunate to have met Boon Chie, who patiently helped us find the design we liked and provided us with advice on which piece we should get. She was also very open and transparent about everything we asked. Hence, the following day, we went back again to buy more! 😊
TAN WEI JIE
Kitty was very professional and approachable when I went into the shop in Lot 1 Taka Shop. She explained all the details of the diamond ring that we were very interested in before our purchase. Definitely consult her if you ever walk past. Recommended! 5/5!
Alexis Goh
Went into the store today to purchase a pendant. Vincent first approached me and assisted me with the items I was looking for. He’s very friendly and patient, helping me to find the design that I want. Overall, my experience with Vincent at Taka Jewellery was pleasant. I will definitely come back to purchase more from him!
Norliza Kamsari
I was served by Sally from Lot 1 outlet. She is super friendly and knowledgeable. In fact, all the staff from Lot 1 are very friendly. Will definitely come back to this outlet again.
Teresa Lim
We are served by Jason Choi and Kitty See, who are very knowledgeable, experienced, and extremely friendly. We have a great buying experience. We will come and purchase more jewellery from them again at this Lot One outlet. I will recommend it to my relatives and friends too.
Koh Choo Pin
Kitty is a wonderful salesperson, warm and very helpful. She always shows me beautiful and value-worthy pieces, very reasonably priced considering the amount of gems and designs. I highly recommend her superb services.
Ng Chan Shi
I visited on March 8 to find a gift. I was served by Ms. Kitty See. Kitty is polite and courteous, with a nice smile. She is also knowledgeable about her product and gave me good advice that helped me make my selection quickly. I will gladly refer her to my friends and will look to her again for future purchases.
Man Yi Choong
Jason is a pleasant guy. Though he is very new in the jewelry industry, he is willing to learn and receive feedback from me. He has a very nice senior staff member, Kitty, assisting him in cross-selling additional jewelry items to me. Both have polite and patient attitudes! 😊👍 …
SiaoWei14
Great service, friendly staff, especially Jason and Kitty, who are patient with our questions.
Kayla Lin
Went down to look for a gift for a friend, and one of the staff, Boon Chie, kindly attended to me. I was quite indecisive, but she was not unhappy in the slightest and patiently advised me. I only wanted to get one, but ended up with more due to the wide range of jewellery and her good service and attitude. Props to her!
Seah Henry
We visited this outlet hoping to meet the outlet manager, Vincent, but we were informed that he was overseas on a work assignment. Jason assisted us with a diamond that had fallen off within a few months. While we understand that occasional errors can happen, we truly appreciated Jason’s assistance.
He was extremely helpful in arranging for the diamond to be reattached at no extra cost, and he patiently guided us through the process. His professionalism and dedication to customer service really stood out.
Well done to the team at this outlet, and a special thank you to Jason for the excellent service!
Liam Lam
Commendation for Outstanding Service by Vincent and Kitty at Taka Jewellery (Lot One)
I’m writing to express my deep appreciation for the exceptional service provided by Vincent and Kitty at Taka Jewellery, Lot One. Their professionalism, warmth and genuine customer focus left a lasting impression on us.
Despite our casual attire, Vincent treated us with the utmost respect and attentiveness—never once making us feel judged or overlooked. His sincerity and product knowledge gave us the confidence to make a significant purchase of more than $10k. This level of non-discriminatory service is rare and deserves to be acknowledged.
Kitty, too, went above and beyond. She personally arranged for the replating of our jewellery and even handled the collection without imposing any additional service fees. Her initiative and dedication exemplify what true customer care looks like.
It’s because of exemplary staff like Vincent and Kitty that we return to this particular Taka Jewellery outlet. They uphold the brand’s reputation with grace, integrity, and an unwavering commitment to excellence.
Please extend our heartfelt thanks to them both.
Trisha Chua
At Lot 1 Shopper Mall, we were served by Kitty. She was patient and nice. She brought out all the earrings and let us try one by one… Thank you for your service.
Loh Evangeline
Deven served us patiently and assisted us in getting my daughter's 四点金. Deven's service was very sincere, with no hard selling. Thank you very much, Deven!
Rei
We went to this outlet on a Saturday evening before closing. We weren't planning to buy anything and were just looking around for some gold rings. We were very fortunate to have met Boon Chie, who patiently helped us find the design we liked and provided us with advice on which piece we should get. She was also very open and transparent about everything we asked. Hence, the following day, we went back again to buy more! 😊
Tan Wei Ze
Kitty was very professional and approachable when I went into the shop at the LOT 1 Taka shop. She explained all the details of the diamond ring that we were very interested in before our purchase. Definitely consult her if you ever walk past. Recommended! 5/5!
Alexander Goh
Went into the store today to purchase a pendant. Vincent first approached me and assisted with the items I was looking for. He’s very friendly and patient, helping me to find the design that I wanted. Overall, my experience with Vincent at Taka Jewellery was pleasant. I will definitely come back to purchase more from him!
Norliza Kamsari
I was served by Sally from Lot 1 outlet. She is super friendly and knowledgeable. In fact, all the staff from Lot 1 are very friendly. Will definitely come back to this outlet again.
Teresa Lim
We are served by Jason Choi and Kitty See, who are very knowledgeable, experienced, and extremely friendly. We have a great buying experience. We will come and get more jewellery from them at this Lot One outlet again. I will recommend it to my relatives and friends, too.
Chew Pin Koh
Kitty is a wonderful salesperson, warm and very helpful. She always shows me beautiful and value-worthy pieces, very reasonably priced considering the amount of gems and designs. I highly recommend her superb services.
Zhan Shi Ng
I visited on March 8 to source a gift. I was served by Ms. Kitty See. Kitty is polite and courteous with a nice smile. She is also knowledgeable about her product and gave me good advice that helped me make my selection quickly. I will gladly refer her to my friends and will seek her service again for my future purchases.
Manny Choong
Jason is a pleasant guy. Though he is very new in the jewelry industry, he is willing to learn and receive feedback from me. He has a very nice senior staff member Kitty assisting him to cross-sell additional jewelry to me. Both have a polite and patient attitude! 😊👍 …
Siao Teck
Great service and friendly staff, especially Jason and Kitty, who are patient with our questions.
Kira Lin
Went down to look for a gift for a friend and one of the staff, Boon Chie, kindly attended to me. I was quite indecisive, but she was not unhappy in the slightest and patiently advised me. I only wanted to get one, but ended up with more due to the wide range of jewellery and her good service and attitude. Props to her!
Seah Henry
Here's the lightly edited review:
"We visited this outlet hoping to meet the outlet manager, Vincent, but were informed he was overseas on a work assignment. Jason attended to us regarding a diamond that had fallen off within a few months. While we understand that occasional errors can happen, we truly appreciated Jason’s assistance.
He was extremely helpful in arranging for the diamond to be reattached at no extra cost, and he patiently guided us through the process. His professionalism and dedication to customer service really stood out.
Well done to the team at this outlet, and a special thank you to Jason for the excellent service!"
Lenny Lam
Commendation for Outstanding Service by Vincent and Kitty at Taka Jewellery (Lot One)
I’m writing to express my deep appreciation for the exceptional service provided by Vincent and Kitty at Taka Jewellery, Lot One. Their professionalism, warmth, and genuine customer focus left a lasting impression on us.
Despite our casual attire, Vincent treated us with the utmost respect and attentiveness—never once making us feel judged or overlooked. His sincerity and product knowledge gave us the confidence to make a significant purchase of more than $10k. This level of non-discriminatory service is rare and deserves to be acknowledged.
Kitty, too, went above and beyond. She personally arranged for the replating of our jewellery and even handled the collection without imposing any additional service fees. Her initiative and dedication exemplify what true customer care looks like.
It’s because of exemplary staff like Vincent and Kitty that we return to this particular Taka Jewellery outlet. They uphold the brand’s reputation with grace, integrity, and an unwavering commitment to excellence.
Please extend our heartfelt thanks to them both.
