Location:
Quality products and services
Tenderfresh Xpress Lot One delivers convenient halal chicken specialties to Singapore\'s Choa Chu Kang community, serving as the quick-service solution for those seeking lunch fixes and dinner extras within the bustling Lot One Shoppers\' Mall environment. Created by Tenderfresh Group to provide accessible halal dining options, this efficient food kiosk specializes in fried, BBQ, and roasted chicken alongside signature dishes, making it the perfect destination for families and busy professionals seeking quality halal cuisine with grab-and-go convenience in Singapore\'s dynamic northwest region.
The comprehensive menu showcases signature BBQ whole spring chicken, best-selling Pommery Chicken Rice, tender chicken wings, and complete to-go meals that cater to diverse appetites and dietary preferences. Each dish reflects Tenderfresh Group\'s commitment to halal certification and quality preparation methods, ensuring authentic flavors and satisfying portions for customers seeking quick yet substantial meals. The streamlined menu focuses on chicken specialties prepared using traditional techniques and modern convenience, delivering consistent quality across their multiple Singapore locations while maintaining affordability for everyday dining.
Conveniently located at #B1-K22 in the basement of Lot One Shoppers\' Mall, Tenderfresh Xpress operates with comprehensive delivery services through foodpanda and Deliveroo, offering delivery within 32 minutes for ultimate accessibility. The kiosk\'s strategic position within the mall allows customers to combine quick halal dining with shopping and entertainment activities, while the efficient service model accommodates busy lifestyles without compromising on food quality. Whether seeking signature BBQ chicken, classic chicken rice, or convenient takeaway meals, Tenderfresh Xpress delivers the perfect balance of halal authenticity, quick service, and satisfying flavors that have made them a trusted choice for convenient chicken specialties across Singapore\'s shopping mall locations.
Based on 45 reviews
Out of 188 shops
Not enough ratings
roberto suarez
Tender fresh was supposed to be almost as good as the Jollibee from the Philippines but this branch sells dry fried chicken and the staff are always short on smile. Chicken in Yew Tee tastes better with friendly staff.
Shay Natarajan
food pandaed my food, took so long to come and my fish was wet and soggy by then. do not purchase from here, better places out there!
Jessica Mak
Your staff attitude can be trained further. It is not the first time she gave an attitude. My husband commented the same for the same plump lady. If it is during rush hour I can understand her black face. But do check your CCTV at around 1235pm. When I was there, there was no queue except a man whom placed an order before me. Your staff was very rude with no sense of politeness. Not even thank you. It is like everyone owes her a living face. Do check with her does she even wants to earn a living in F&B industry? If yes, she should be make known to provide customer service. No one spoke rude to her, not even the man whom ordered before me. What a day spoiler..
伟强
Ordered 2 fried chicken at 10:37 hrs. Was told need 25 minutes and agreed. Came back at 1106 hrs and was told need another additional 10 mins. I replied you said 25 mins and the cashier said not ready and to wait. The cashier is obviously not truthful when informing the waiting time. Such a disappointment in the service
linzmoon
I ordered beef spagetti and 2 pcs wing rice set. The amount of fries that i get was totally unbelievable. The fries was to replace the coleslaw and guess the amount of fries that i get? It was just 9!! I dont think i bought a kids meal. The cashier was very rude, long face with attitude as if i owe her one. Will never go back there again.
J.L
Ordered grilled chicken leg with rice, order is ready to pick up immediately. However taste was below sub par. The chicken does not look or taste grilled at all. It tasted like boiled chicken, and is overcooked and dried out. Please believe in the 1 star reviews and stop buying from this shop. -5 stars if can
Lucky Bobo
This aunty at CWP outlet really so rude, tell me quickly order and returned changed jus put on the table and say “take” wats this man!!!! So rude
Jaslyn Lim
Service is horrible. The Malay lady standing at the cashier is always very rude and has a black face, as if like customers owe her something. Ordered the bolognese chicken spaghetti and wanted the sauce to be put together with the pasta, not separate. She gave me a black face and said, “separate already”. It was just a simple request/question. No need to be rude lol.
Grace Chui Teng
After place order is fine to wait for 10minutes, however the service crew lady need to behaviour on her attitude
Jumain Kalil
Your Staff Nurul is very RUDE!! I bought 2 happiness plate 6 chicken. She only give me 5 chilli sachets. So i requested extra chilli, because theres many chicken. She said must pay $0.20 for 2 chilli. I tell her. Even KFC will give because it make sense. How are you going to feast with many piece of chicken with ONLY 6 chilli sachets. Think about it. when i walk away she said out loud "Complain Ah, Complain Ah". So i am doing it now upon her request.
Ng Heng Siong
Ordered 1 x bbq half spring chicken with pasta(add pasta) 1 x 3pcs fried chicken. 1 x coleslaw It's dinner time and needed to wait, which is fine. Eventually I got it after 10 minutes. Grab it and when home. Turns out, half spring chicken is missing......I think the food packer got confused by the word "pasta only". Something needs to be done to the menu.
sofiah
ordered thru foodpanda multiple times and all those times not once have they made my order on time. every time i have to wait there for 30-50 minutes for chicken and fries. horrible service. two different instances. when i went up to ask wheres my order, they have not prepare it although i arrived 15+ minutes after collection time. theres a reason why we order thru foodpanda/grab but seems like they prioritise those who orders thru counter. (waited almost up to an hr today for chicken tortilla and fries lol.)
Robert Soo
Tenderfresh was supposed to be almost as good as Jollibee from the Philippines, but this branch sells dry fried chicken, and the staff are always short on smiles. Chicken in Yew Tee tastes better with friendly staff.
Jay Natarajan
My food order, delivered by Foodpanda, took so long to arrive that my fish was wet and soggy by then. Do not order from here; there are better places out there!
Jessica Mok
Your staff's attitude could be improved with further training. This is not the first time she has displayed such an attitude. My husband made the same comment about the same plump lady. If it were during rush hour, I could understand her unpleasant demeanor. However, please check your CCTV footage from around 12:35 PM. When I was there, there was no queue, except for a man who placed an order before me. Your staff was very rude and showed no sense of politeness. There wasn't even a 'thank you.' It's as if she feels everyone owes her a living. Please ask her if she even wants to earn a living in the F&B industry. If so, she should be made aware of the importance of providing good customer service. No one spoke rudely to her, not even the man who ordered before me. What a day spoiler!
Wei Keong
Ordered 2 pieces of fried chicken at 10:37 AM. Was told it would take 25 minutes and agreed. Came back at 11:06 AM and was told it would need an additional 10 minutes. I replied, "You said 25 minutes," and the cashier said it was not ready and to wait. The cashier was obviously not truthful about the waiting time. Such a disappointment in the service.
Lynn Mun
I ordered beef spaghetti and a 2-piece wing rice set. The amount of fries I got was totally unbelievable. The fries were to replace the coleslaw, and guess the amount of fries I got? It was just nine! I don't think I bought a kid's meal. The cashier was very rude, with a long face and an attitude as if I owed her one. Will never go back there again.
Jian Li
Ordered grilled chicken leg with rice; the order was ready for pickup immediately. However, the taste was subpar. The chicken did not look or taste grilled at all. It tasted like boiled chicken, and was overcooked and dried out. Please believe the 1-star reviews and stop buying from this shop. Minus 5 stars if I could.
Lucky Bo Bo
This aunty at CWP outlet was really so rude. She told me to quickly order, and returned the change, just putting it on the table and saying 'take'. What's this, man?! So rude!
Jaclyn Lim
Service is horrible. The Malay lady standing at the cashier is always very rude and has a black face, as if customers owe her something. I ordered the bolognese chicken spaghetti and wanted the sauce mixed with the pasta, not separate. She gave me a black face and said, “separate already”. It was just a simple request/question. No need to be rude.
Grace Chui Ting
After placing an order, it's fine to wait for 10 minutes. However, the service crew lady needs to improve her attitude.
Jumain Khalil
Your staff, Nurul, is very rude! I bought two "happiness plates" with six pieces of chicken. She only gave me five chilli sachets. So I requested extra chilli, because there were many pieces of chicken. She said I had to pay $0.20 for two chilli sachets. I told her that even KFC gives them because it makes sense. How are you going to feast with many pieces of chicken with only six chilli sachets? Think about it. When I walked away, she said aloud, "Complain Ah, Complain Ah." So I am doing it now at her request.
Ng Heng Seng
Ordered: 1 x BBQ half spring chicken with pasta (add pasta) 1 x 3 pcs fried chicken 1 x coleslaw It was dinner time, so there was a wait, which was fine. I eventually received my order after 10 minutes. I grabbed it and went home. It turns out, the half spring chicken was missing... I believe the food packer got confused by the phrase "pasta only." Something needs to be done about the menu.
Safiyah
Here's the edited review: "I've ordered through Foodpanda multiple times, and not once have they made my order on time. Every time, I've had to wait 30-50 minutes for chicken and fries. Horrible service. On two different instances, when I went up to ask where my order was, they had not prepared it, even though I arrived 15+ minutes after the collection time. There's a reason why we order through Foodpanda/Grab, but it seems like they prioritise those who order through the counter. (Today, I waited almost an hour for chicken tortilla and fries, lol.)"
Robert Soares
Tenderfresh was supposed to be almost as good as the Jollibee from the Philippines, but this branch sells dry fried chicken, and the staff are always short on smiles. Chicken in Yew Tee tastes better, and the staff there are friendly.
Shrey Natarajan
Foodpanda ruined my food. It took so long to come, and my fish was wet and soggy by then. Do not purchase from here. Better places out there!
Jasmine Mak
Your staff's attitude needs further training. This isn't the first time she's displayed such an attitude. My husband made the same comment about the same plump lady. If it were during rush hour, I could understand her black face. But please check your CCTV at around 12:35 PM. When I was there, there was no queue, except for a man who placed an order before me. Your staff was very rude and showed no sense of politeness. She didn't even say 'thank you.' It's as if everyone owes her a living face. Please check with her if she even wants to earn a living in the F&B industry. If so, she should be made aware of the importance of providing good customer service. No one spoke rudely to her, not even the man who ordered before me. What a day spoiler!
Wai Keong
I ordered 2 pieces of fried chicken at 10:37 AM. I was told it would take 25 minutes, and I agreed. I came back at 11:06 AM and was told it would need another 10 minutes. I replied, "You said 25 minutes," and the cashier said it wasn't ready and to wait. The cashier is obviously not truthful when informing the waiting time. The service was such a disappointment.
Lynn Boon
I ordered beef spaghetti and a 2-piece wing rice set. The amount of fries that I got was totally unbelievable. The fries were to replace the coleslaw, and guess the amount of fries that I got? It was just 9!! I don't think I bought a kids meal. The cashier was very rude, had a long face and an attitude as if I owed her one. Will never go back there again.
Jay Lim
Ordered a grilled chicken leg with rice; it was ready for pickup immediately. However, the taste was subpar. The chicken did not look or taste grilled at all. It tasted like boiled chicken, and was overcooked and dried out. Please believe the 1-star reviews and stop buying from this shop. I'd give it -5 stars if I could.
Lucky Bo Bo
This aunty at CWP outlet was really so rude. She told me to quickly order, and returned the change, just putting it on the table and saying, "Take." What's this, man?! So rude.
Jacelyn Lim
Service is horrible. The Malay lady standing at the cashier is always very rude and has a black face, as if customers owe her something. I ordered the bolognese chicken spaghetti and wanted the sauce to be put together with the pasta, not separate. She gave me a black face and said, “separate already.” It was just a simple request or question. No need to be rude.
Grace Chui Ting
After placing the order, it's fine to wait for 10 minutes; however, the service crew lady needs to improve her attitude.
Jumaat Khalil
Your staff, Nurul, is very rude! I bought two 'Happiness Plates' with six pieces of chicken. She only gave me five chilli sachets. So I requested extra chilli because there were many pieces of chicken. She said I had to pay $0.20 for two chilli sachets. I told her, "Even KFC gives them because it makes sense." How are you going to feast with many pieces of chicken with ONLY six chilli sachets? Think about it. When I walked away, she said out loud, "Complain Ah, Complain Ah." So I am doing so now at her request.
Ng Heng Siang
Ordered: 1 x BBQ half spring chicken with pasta (add pasta) 1 x 3 pieces fried chicken 1 x coleslaw It was dinner time, so I had to wait, which was fine. Eventually, I got my order after 10 minutes. I grabbed it and went home. Turns out, the half spring chicken was missing. I think the food packer got confused by the words "pasta only". Something needs to be done about the menu.
Sofea
I've ordered through Foodpanda multiple times, and not once have they made my order on time. Every time, I've had to wait 30-50 minutes for chicken and fries. Horrible service. On two different instances, when I went up to ask where my order was, they had not prepared it, although I arrived 15+ minutes after the collection time. There's a reason why we order through Foodpanda/Grab, but it seems like they prioritise those who order through the counter. (I waited almost up to an hour today for chicken tortilla and fries, lol.)
Bluu
Huge wings!!! Super flavourful, meaty and delicious. The chilli is also great, I like the sour spiciness of it! Reasonable speed of getting my order at the counter. Had this 3 times, never had any issues. No issues with the staff either. I think it'll be good to just cut up the parts by default.
Isabella Lim
Rarely any queues and Even if there is it's cleared up quickly because food is served fast. Food is delicious and they give a generous amount for a cheap price. Person was not rude as well.
Angelina Angle
Chicken skin is crispy and meat is tender. Not only the display of chickens looks tempting but taste also yummy. No matter is fried chicken nor BBQ is tasty. Especially Chicken Whole leg is tasty. Teriyaki Meat Ball comes in 2 choices, either with pasta or rice. Chicken Bolognese Spaghetti is yummy too. But the Chicken Tortilla is stick together with the paper wrapper that make me have to waste that portion of Tortilla. As for taste is tasty for cheesy sauce. Service wise is friendly.
Isabel Lim
There are rarely any queues, and even if there are, they're cleared up quickly because food is served fast. Food is delicious, and they give a generous amount for a cheap price. The person was not rude as well.
Angelina Ang
Here's the edited review: Chicken skin is crispy and the meat is tender. Not only does the display of chicken look tempting, but the taste is also yummy. No matter whether it's fried chicken or BBQ, it's tasty. The Chicken Whole Leg is especially tasty. Teriyaki Meat Ball comes in 2 choices: either with pasta or rice. Chicken Bolognese Spaghetti is yummy too. However, the Chicken Tortilla was stuck to the paper wrapper, which meant I had to waste that portion of the tortilla. As for taste, the cheesy sauce was good. The service was friendly.
Blu
Huge wings!!! Super flavourful, meaty, and delicious. The chili is also great; I like the sour spiciness of it! Order pickup at the counter was reasonably fast. I've had this 3 times and never had any issues. No issues with the staff either. I think it would be good if they just cut up the wings by default.
Isabelle Lim
Rarely any queues, and even if there are, they're cleared up quickly because food is served fast. Food is delicious, and they give a generous amount for a cheap price. The staff were not rude.
Angeline Ang
Chicken skin is crispy and the meat is tender. Not only does the display of chickens look tempting, but they also taste yummy. No matter whether it's fried chicken or BBQ, it's tasty. The Chicken Whole Leg is especially tasty. The Teriyaki Meatball comes in two choices: either with pasta or rice. Chicken Bolognese Spaghetti is yummy too. But the Chicken Tortilla stuck to the paper wrapper, which made me waste that portion. As for the taste, it was tasty, especially the cheesy sauce. The service was friendly.
Lou
Huge wings! Very flavourful, meaty, and delicious. The chilli is also great; I like its sour spiciness. Order pickup at the counter was reasonably fast. I've had this 3 times and never encountered any issues. No issues with the staff either. I think it would be good to cut up the wings by default.
W/PASTA
W/RICE
W/RICE
ALA CARTE
W/RICE
ALA CARTE (5 PCS)
(6 PCS)
MEAT BALL
W/ Rice
W/ Pasta
1 Pc (Fried/BBQ)
5 Pcs (Fried/BBQ)
(Fried/BBQ)
W/ Rice
W/ Pasta
(3 Pcs)
(2 Pcs)
(Lemon/Thai Sauce)
W/RICE $6.10, ALA CARTE $4.10
W/RICE $6.10, ALA CARTE (SPICY) $5.60
W/RICE $4.90, W/PASTA $6.10
$3.00/PC, $7.00/SET
$7.00/SET
12 photos