Came across Yale shop at Lot One on Sun and was looking for a replacement digital lock. I was attended by Jerald and was impressed by his knowledge of products, customer service and flexibility. After i left the shop, Jerald still answered to my questions over phone and WA. Finally placed my order with him today. Thanks for the great recommendation and advices give !
Zhong Yi Kee
5
Amazing experience from Jerald! Went down to check out Yale's offerings, and he was really patient with all the questions I had. Jerald is very knowledgeable on all the different options they had and was able to recommend one that suits me the most.
Had a pleasant time talking to him. If you have any questions, it's worth coming here in person before making a purchase with them.
Mel L
5
Thank you, Yong and Jerald, for the exceptional service!
Both of them promptly assisted me on three different occasions, patiently addressing all my queries about the locks and explaining the ongoing promotions in detail. Their professionalism and helpfulness made the entire process smooth and informative.
I highly recommend visiting here if you're considering purchasing any Yale locks!
Xavier Goh
5
The service provided by the staff, Jerald, is excellent. Very detailed and we have consulted him a few times before deciding to install the lock. He took the effort to take time explaining to us the product and guide us through the process.
Lim Chia Cheng
5
Sales person , Jerald from Lot one branch is very helpful and knowledgeable. He is also very sincere and patient. I have purchased a bundle deal from him today ( 50GA and 353A). Please keep up your good work.
Muhammad Firdaus Jamal
5
For those still searching for an alternative to Samsung products,
I'm always torn between purchasing either Yale or Samsung digital locks. But when I came across a Yale pop-up shop at Lot One, Mr. Jerald explained in-depth details regarding the features of Yale digital locks for both gate and door.
He explained with full knowledge of the products and even showed the functions through an actual demonstration.
With that, I chose Yale over Samsung products.
Kudos to Mr. Jerald, for his enthusiasm for the products, which helped address customer doubts about Yale digital locks.
Lim Chia Seng
5
Salesperson Jerald from the Lot One branch is very helpful and knowledgeable. He is also very sincere and patient. I have purchased a bundle deal from him today (50GA and 353A). Please keep up your good work.
Oliver Goh
5
The service provided by Jerald is excellent. His explanations were very detailed, and we have consulted him a few times before deciding to install the lock. He took the time to explain the product to us and guide us through the process.
Mel Lee
5
Thank you, Yong and Jerald, for the exceptional service!
They both promptly assisted me on three different occasions, patiently addressing all my queries about the locks and explaining the ongoing promotions in detail. Their professionalism and helpfulness made the entire process smooth and informative.
I highly recommend visiting here if you're considering purchasing any Yale locks!
Chong Yi Kee
5
Amazing experience from Jerald! I went down to check out Yale's offerings, and he was really patient with all my questions. Jerald is very knowledgeable about all the different options they offer and was able to recommend one that suits me the most.
I had a pleasant time talking to him. If you have any questions, it's worth coming here in person before making a purchase.