Capitol Optical at Lot One Shoppers' Mall brings over 55 years of trusted eye care expertise to the Choa Chu Kang community, operating as Singapore's leading optical retailer since 1968 with 18 locations islandwide. Located at #B1-01 and staffed by experienced eye care professionals, this established outlet serves families, students, and professionals with comprehensive optical services including advanced eye examinations, premium eyewear, precision contact lenses, and essential optical accessories. The convenient basement location within Lot One ensures accessible vision care for the diverse north-western community, eliminating the need for separate trips to specialized optical centers while maintaining the highest standards of professional eye care.
The extensive service portfolio encompasses thorough eye examinations that go beyond routine check-ups to provide meaningful consultations with trained professionals, plus a premium selection of fashionable eyewear from leading international brands and innovative lens technologies including High Index Aspheric Lenses and Progressive Lenses. Specialized services include professional frame fitting consultations, in-house repairs using specialized equipment and authentic spare parts, and complimentary care and maintenance services available at any Capitol Optical location. The store's commitment to quality eyewear is demonstrated through their careful one-week frame preparation process that ensures optimal fit and vision correction rather than rushing production, plus loyalty programs offering 20% birthday month discounts for MyCapitol Rewards Members.
As part of Capitol Optical's mission to make every experience enjoyable from simple eye tests to finding perfect frames that express personal style, the Lot One location provides personalized attention and professional guidance that ensures optimal vision correction and fashionable eyewear solutions. The store's dedication to continuous training and innovative eye care technology ensures customers receive the latest advancements in optical care, while the convenient mall location accommodates busy schedules and family shopping trips. Whether updating prescriptions, exploring fashionable frames, requiring emergency repairs, or seeking professional eye care guidance, Capitol Optical continues to serve as the trusted choice for comprehensive vision care that has made them Singapore's preferred optical destination for over five decades.
I have been going to the same Capitol Optical branch in Choa Chu Kang Lot 1 for the past 5 years and their service has been exemplary each year. They have been very accommodating to my request and very helpful when choosing frames. They conduct thorough checks before recommending. Katherine helped me on my eye check today and has provided clear information on the type of lenses I will be purchasing. Katherine has been very patient and can easily gauge that she is well versed on her work and on their product.
Zhuang Wei Boh
Katherine is very friendly and professional, she is very patient as I’m a first timer, thank you for the service !
Jer
Have been visiting Lot one Capitol Opitcal for years. The Staffs are very helpful. Esp pik yee.Thank you always for the excellent service.
Elene Wong
As someone who’s always been afraid of trying contacts (one of my biggest fears ever, really), I’m so thankful that my first purchasing and lens application experience was with Katherine!! She was very patient and assuring through the whole experience (and the rest of the staff there were supportive too!!), and was friendly through the whole session. Recommended if you’re a first-timer!!!
Mohamed Iqbal Mohamed Ali
I purchased a spec cost $3,322.00.
Below is my sharing point.
Rating and inking this review is on my own accord because they deserve it.
The Humbleness, Well-mannered, Good Product Knowledge, Positivity Vibes, and Understanding of my needs is TRANSCEND. Thumbs Up!
In particular, the service associate who attended to me was: Miss Katherine Chong. A lady with superb personality. Nothing but the truth!
The rest of the team members are polite too. They have spirited personality to assist; Phenomenal!
A short note, but heartfelt!
An amazing journey I had with you all. Impeccable!!!
Yours Sincerely,
Iqbal
Mag Zhou
I'm happy with Ms Chow's service as she is professional, friendly & served me with patience.
Teh Yi Xuan Hannah (Ytps)
I had a fantastic experience at Capitol Optical's Lot One store. The staff were incredibly knowledgeable and helpful, taking the time to explain everything thoroughly and answer all my questions. The eye exam was very detailed, and I appreciated the personalised advice I received. The store itself was clean and well-organised, and I was impressed with the range of frames they had available. I would highly recommend this store to anyone looking for quality eyewear and excellent service. Katherine’s service is what I would like to shout out because she is very friendly and kind allowing my mom to interact with her easily and her advice is very easy to follow maintaining a steady eye power level.
Yan Yee Yip
Katherine was a very kind and patient optometrist who was quick with her work. During the coaching on how to put on contact lenses, she was very detailed in what I should do when handling the contacts and guided me as I was learning how to put it on. She also gave advice on ways to better improve my technique of putting on the contacts as the session went on. Overall, the staff there are all quite friendly and really nice! 😁
Carrie Tan
I’ve been a customer of Capital Optical for many years, and a big part of that is because of Pik Yee, who has always provided exceptional service.
Pik Yee is professional, knowledgeable, and incredibly patient. She takes the time to explain everything clearly, whether it’s helping to choose the right frames, advising on suitable lenses, or conducting thorough eye checks. Her warm and friendly approach makes every visit a smooth and pleasant experience.
I trust her so much that I even bring my kids to her for their eye care needs. She’s fantastic with them—gentle, engaging, and always making sure they feel comfortable. It gives me great peace of mind knowing our entire family’s eye care is in such capable hands.
Thank you, Pik Yee.
Sylvia Wong
Have been going to Capitol @ Lot 1 for a few years now and their service has always been consistent. Their staff are really friendly and approachable. Special mention to Chow Pik Yee who's always so genuine and courteous, and constantly seeks out the best deals for her customers. Keep up the good work :)
Syira Ira
Have been coming here to get contact lens. First time getting spectacles and was attended by Pik Yee. The whole session takes about 1.5hrs coz she’s very detailed in her checks. No regrets!
TT
Been visiting Capitol Optical at Lot One for a few years. All the staff, especially Pik Yee, are very helpful and knowledgeable. She always go the extra mile and never fail to remind me when my contact lens are running out or if there’s any upcoming promotion. Thanks for the excellent service.
Wong TokYin
Pik Yee demonstrated professionalism and provided useful guidance. Happy with the overall service and product delivery…keep this up! Thank you.
Ling Yin Tan
I’ve been a regular at the optical shop. Like the design of the spectacles and appreciate the warm customer service. Thanks Pik Yee for rushing out my spectacles as I broke the old one.
Salihin Subhan
I’ve been to this shop since my primary school days. Very good service, will recommend. Very detailed and thorough examinations and good advice.
Poh Kay
I have been going to the same Capitol Optical branch in Choa Chu Kang Lot 1 for the past 5 years, and their service has been consistently exemplary. They have been very accommodating to my requests and very helpful when choosing frames. They conduct thorough checks before making recommendations. Katherine helped me with my eye check today and provided clear information on the type of lenses I will be purchasing. Katherine has been very patient, and it's clear she is well-versed in her work and their products.
Zhuang Wei Bo
Katherine is very friendly and professional. She is very patient as I’m a first-timer. Thank you for the service!
Muhammad Iqbal Muhammad Ali
I purchased a spec for $3,322.00.
Here is my feedback.
I am writing this review of my own accord because they deserve it.
Their humbleness, good manners, product knowledge, positive vibes, and understanding of my needs are truly transcendent. Thumbs up!
In particular, the service associate who attended to me was Miss Katherine Chong. A lady with a superb personality. Nothing but the truth!
The rest of the team members are polite too. They have spirited personalities to assist; phenomenal!
A short note, but heartfelt!
I had an amazing journey with you all. Impeccable!!!
Yours Sincerely,
Iqbal
Eileen Wong
As someone who’s always been afraid of trying contacts (one of my biggest fears, truly), I’m so thankful that my first contact lens experience was with Katherine! She was very patient and reassuring throughout the experience (and the rest of the staff were supportive as well!), and was friendly throughout the session. Recommended if you’re a first-timer!
Jere
Here's the edited review:
I have been visiting Lot One Capitol Optical for years. The staff is very helpful, especially Pik Yee. Thank you always for the excellent service.
Meg Zhou
I'm happy with Ms Chow's service as she is professional, friendly, and served me with patience.
Salim Subhan
I’ve been to this shop since my primary school days. Very good service; I will recommend. They offer very detailed and thorough examinations and good advice.
Ling Ying Tan
I’ve been a regular at the optical shop. I like the design of the spectacles and appreciate the warm customer service. Thanks, Pik Yee, for rushing out my spectacles as I broke the old one.
Wong Toh Yin
Pik Yee demonstrated professionalism and provided useful guidance. Happy with the overall service and product delivery. Keep this up! Thank you.
Ting Ting
I've been visiting Capitol Optical at Lot One for a few years. All the staff, especially Pik Yee, are very helpful and knowledgeable. She always goes the extra mile and never fails to remind me when my contact lenses are running out or if there are any upcoming promotions. Thanks for the excellent service.
Syarah Ira
Here's the edited review:
"I have been coming here to get contact lenses. This was my first time getting spectacles, and I was attended by Pik Yee. The whole session took about 1.5 hours because she is very detailed in her checks. No regrets!"
Selina Wong
Have been going to Capitol @ Lot 1 for a few years, and their service has always been consistent. Their staff are really friendly and approachable. Special mention to Chow Pik Yee, who's always so genuine and courteous, and constantly seeks out the best deals for her customers. Keep up the good work.
Karen Tan
I’ve been a customer of Capital Optical for many years, largely due to Pik Yee, who has always provided exceptional service.
Pik Yee is professional, knowledgeable, and incredibly patient. She takes the time to explain everything clearly, whether it’s helping to choose the right frames, advising on suitable lenses, or conducting thorough eye checks. Her warm and friendly approach makes every visit a smooth and pleasant experience.
I trust her so much that I even bring my kids to her for their eye care needs. She’s fantastic with them—gentle, engaging, and always making sure they feel comfortable. It gives me great peace of mind knowing our entire family’s eye care is in such capable hands.
Thank you, Pik Yee.
Yan Yi Yip
Katherine was a very kind and patient optometrist who worked efficiently. During the contact lens coaching session, she provided very detailed instructions on handling the contacts and guided me as I was learning how to put them on. She also offered advice on how to improve my contact lens insertion technique as the session progressed. Overall, the staff there are all quite friendly and nice! 😁
Teh Yi Xin Hannah
I had a fantastic experience at Capitol Optical's Lot One store. The staff were incredibly knowledgeable and helpful, taking the time to explain everything thoroughly and answer all my questions. The eye exam was very detailed, and I appreciated the personalised advice I received. The store itself was clean and well-organised, and I was impressed with the range of frames they had available. I would highly recommend this store to anyone looking for quality eyewear and excellent service. I'd like to give a special shout-out to Katherine. She was very friendly and kind, which made it easy for my mom to interact with her. Her advice was also very easy to follow and helped in maintaining a steady eye power level.
