Sophia Huang
Serene was professional and so kind, helping us find the right necklace for the wedding, thank you so much!
The Goldheart Jewelry store entrance with displays of necklaces and jewelry inside.
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Goldheart Jewelry Lot One stands as Singapore's premier fine jewelry destination, bringing decades of expertise and innovation to the Choa Chu Kang community within the prestigious Lot One Shoppers' Mall. As one of Singapore's largest fine jewellers and the exclusive distributor of the revolutionary Celestial diamond - the world's first 73-facet starburst diamond - Goldheart pioneered the concept of wedding bands in white gold and platinum, making it the definitive choice for couples and jewelry connoisseurs seeking exceptional brilliance and contemporary designs in Singapore's northwest region.
The boutique features an exquisite array of collections including the spectacular Celestial diamonds that scintillate like the brightest stars with their exclusive eight-pointed starburst design, delivering unprecedented brilliance that surpasses traditional cuts. The comprehensive selection spans contemporary 916 gold designs from Europe, 999 gold jewelry, diamond engagement rings, wedding bands, and bridal collections where culture and traditions are woven into awe-inspiring wearable masterpieces including necklaces, bangles, rings, and earrings that symbolize enduring love and heartfelt blessings for modern couples.
Located at #01-18 on the ground floor of Lot One Shoppers' Mall, Goldheart Jewelry offers personalized consultations and hosts annual Bridal Consultation events featuring intimate, tailored shopping experiences with exclusive deals including 1-for-1 wedding bands and up to 50% off diamonds and gems. The boutique's prime location within the mall allows customers to seamlessly combine their luxury jewelry shopping with dining and entertainment, while its accessibility via Choa Chu Kang MRT station ensures that exceptional fine jewelry and bridal expertise remain within reach for discerning customers across Singapore seeking the ultimate in diamond brilliance and craftsmanship.
Operating Hours
Open
Closes in 8h 3m
Monday
11 AM - 9:30 PM
Tuesday
11 AM - 9:30 PM
Wednesday
11 AM - 9:30 PM
Thursday
11 AM - 9:30 PM
Friday
(Today)
11 AM - 9:30 PM
Saturday
11 AM - 9:30 PM
Sunday
11 AM - 9:30 PM
Overall Rating
5
/
5
Based on 45 reviews
Mall Ranking
#1
Out of 188 shops
Category Ranking
Not enough ratings
Negative Reviews
No negative reviews yet
Positive Reviews
Lee Jovyn
staff helping was really helpful and was able to answer all our enquiries
Reve Chia
Thank you to Christopher for patience service and thoroughly show us thru the selection. Will come back again.
Christine Antoinette Guzman
I had a great time buying in Lot 1 branch. Kelly Loh, the senior boutique manager made us feel like valued customers. She and her colleague's (sorry forgot to get her name) excellent customer service would make you go back. In this industry and place that we are all in, yes it is always the value and price of the goods/commodities that we always think of when we purchase, but the one that pushes us to do so would be the incomparable assistance of the personnel/staff behind these stores/companies. I used to always have second thoughts buying from jewelry shops but with Kelly and Goldheart, they didn't make us feel like any other random customers. Kelly even suggested and gave her personal touch and experience to pair my ring with a solitaire. She well know what we all us women wanted. Thank you Kelly for assisting, for giving payment options, and for making sure that we get value for what we pay for. More power to you, your colleague, and Goldheart Jewelry.
cher yao
Excellent service, friendly staff and swift in decision making. Brought my parents and bought a pendant 👍🏻 …
Lina Sng
Very good and friendly service by Will & Chris at lot1!:))
Kaiying Yang
I had a fantastic experience at Goldheart! Sean was incredibly helpful and attentive, making my search for the perfect gold pieces a breeze. I especially appreciated him for giving me the time and space during my shopping experience and reserving pieces while I decided, taking the stress out of shopping. Highly recommend Goldheart for their unique collection and service from Sean!
Qiao Xuan
Went in to take a look at pearl earrings. Chris Ler was very helpful and attended to me quickly even though he was busy. He was attentive and shared with me his knowledge on the different tiers of gold. Had a good time shopping here. Thank you Chris!
Ella Kumar
We've got a Awesome service from Mr will kao happy to happy customers her
Elly Setiadi
The sales person name serene chua is very humble person .She help me to choose the money tree pendant is it very good and I am very happy with the pendant that's she choose for me
dylan chan
The customer service was great, all the staffs were friendly with smiles. The one who helped us was chris and he was very professional with his opinion as well as friendly. Did not feel pressured at all the buy! Would recommend !
Sandy Lau
Thank WillKao from lot 1 outlet for your kindness help in my gifts
Esther Toh
Christopher at lot 1 is very helpful, I buying a very special cross gift for my son birthday. He is a people person with excellence sales ethics. Thank you chris & keep it up!
Stacey Chan
Serene was very attentive and knowledgeable. I was there to pick up an online purchase. When I reached the store while it was quite busy. Serene acknowledge my presence and helped me feel welcomed. She came to assist me as soon as she finished serving the guest before me. And was very meticulous when checking the details and order.
Ken Peh
We were served and attended to by Serene. She was very patient with our requests and she also provided a lot of tips for us, including taking care of the gold and the right fit and design. Most importantly, this outlet has many designs and the workmanship charges are so much competitive versus that S brand (we originally visited the S brand beside Goldheart but were immediately put off by the ridiculous workmanship cost where there are little to no design element at all). Goldheart, highly recommended 👍👍👍
Lee Jovan
The staff was really helpful and was able to answer all our enquiries.
Renee Chia
Thank you to Christopher for patient service and thoroughly showing us through the selection. We will come back again.
Christine Annette Gomez
I had a great time with my purchase at the Lot 1 branch. Kelly Loh, the senior boutique manager, made us feel like valued customers. She and her colleague (I apologize, I forgot to get her name) provided excellent customer service that would make you want to go back. In this industry, while the value and price of goods are always a primary consideration when purchasing, what truly motivates us is the incomparable assistance of the staff behind these stores. I used to always have second thoughts about buying from jewelry shops, but with Kelly and Goldheart, they didn't make us feel like just any other random customers. Kelly even suggested and shared her personal expertise on how to pair my ring with a solitaire. She clearly knows what we women want. Thank you, Kelly, for your assistance, for offering payment options, and for ensuring we received value for what we paid. More power to you, your colleague, and Goldheart Jewelry.
Chew Yao
Excellent service, friendly staff, and swift decision-making. I brought my parents and bought a pendant. 👍🏻
Lena Sng
Very good and friendly service by Will & Chris at Lot 1!
Kailing Yang
I had a fantastic experience at Goldheart! Sean was incredibly helpful and attentive, making my search for the perfect gold pieces a breeze. I especially appreciated him giving me the time and space during my shopping experience and reserving pieces while I decided, taking the stress out of shopping. Highly recommend Goldheart for their unique collection and the service from Sean!
Chiew Shuen
Went in to look at pearl earrings. Chris Ler was very helpful and attended to me quickly even though he was busy. He was attentive and shared with me his knowledge on the different tiers of gold. I had a good time shopping here. Thank you Chris!
Ela Kumar
We've got an awesome service from Mr. Will Kao. Happy customers here.
Ellie Setiawan
The salesperson, Serene Chua, is a very humble person. She helped me choose a very good money tree pendant, and I am very happy with the pendant that she chose for me.
Daniel Chan
The customer service was great. All the staff were friendly and smiling. The one who helped us was Chris, and he was very professional and friendly. We did not feel pressured at all to buy! I would recommend!
Mandy Lau
Thank you, WillKao from Lot 1 Outlet, for your kind help with my gifts.
Erin Toh
Christopher at lot 1 is very helpful. I was buying a very special cross gift for my son's birthday. He is a people person with excellent sales ethics. Thank you, Chris, and keep it up!
Tracy Chan
Serene was very attentive and knowledgeable. I was there to pick up an online purchase. When I reached the store, which was quite busy, Serene acknowledged my presence and helped me feel welcomed. She came to assist me as soon as she finished serving the guest before me and was very meticulous when checking the details and order.
Ken Pek
We were attended to by Serene. She was very patient with our requests and also provided many helpful tips, including how to care for the gold and choose the right fit and design. Most importantly, this outlet offers many designs, and their workmanship charges are far more competitive compared to the S brand. (We originally visited the S brand beside Goldheart but were immediately put off by their ridiculous workmanship cost, despite having little to no design elements.) Goldheart, highly recommended 👍👍👍
Sophie Huang
Serene was professional and so kind, helping us find the right necklace for the wedding. Thank you so much!
Lee Jolyn
The staff was really helpful and was able to answer all our enquiries.
Reeve Chia
Thank you to Christopher for his patient service and thoroughly showing us through the selection. I will come back again.
Kristine Antoinette Goh
I had a great time buying at the Lot 1 branch. Kelly Loh, the senior boutique manager, made us feel like valued customers. She and her colleague (whose name I regrettably forgot) provided excellent customer service that would make you want to go back. In this industry, it is true that we always think of the value and price of goods when purchasing, but what truly pushes us to do so is the incomparable assistance of the staff behind these stores. I always had second thoughts about buying from jewelry shops, but with Kelly and Goldheart, they didn't make us feel like just any other random customers. Kelly even offered her personal touch and expertise, suggesting how to pair my ring with a solitaire. She clearly knows what all of us women want. Thank you, Kelly, for your assistance, for providing payment options, and for ensuring we received value for our purchase. More power to you, your colleague, and Goldheart Jewelry.
Chua Yao
Excellent service, friendly staff, and swift decision-making. Brought my parents and bought a pendant. 👍🏻
Lena Sng
Very good and friendly service by Will and Chris at lot1!
Kai Ling Yang
I had a fantastic experience at Goldheart! Sean was incredibly helpful and attentive, making my search for the perfect gold pieces a breeze. I especially appreciated him giving me time and space during my shopping experience and reserving pieces while I decided, taking the stress out of shopping. Highly recommend Goldheart for their unique collection and service from Sean!
Qiao Hsuan
Went in to take a look at pearl earrings. Chris Ler was very helpful and attended to me quickly, even though he was busy. He was attentive and shared his knowledge about the different tiers of gold. I had a good time shopping here. Thank you, Chris!
Eva Kumar
We've got an awesome service from Mr. Will Kao, and we are happy customers.
Elly Seetoh
The salesperson, Serene Chua, is a very humble person. She helped me to choose the money tree pendant, which is very good, and I am very happy with the pendant that she chose for me.
Darren Chan
The customer service was great. All the staff were friendly, with smiles. The one who helped us was Chris, and he was very professional with his advice as well as friendly. We did not feel pressured at all to buy! Would recommend!
Mandy Lau
Thanks, WillKao from Lot 1 Outlet for your kind help with my gifts.
Elsa Toh
Christopher at Lot 1 is very helpful. I was buying a very special cross gift for my son's birthday. He is a people person with excellent sales ethics. Thank you, Chris, and keep it up!
Stacy Chan
Serene was very attentive and knowledgeable. I was there to pick up an online purchase. When I reached the store, it was quite busy, but Serene acknowledged my presence and helped me feel welcomed. She came to assist me as soon as she finished serving the guest before me and was very meticulous when checking the details and order.
Keng Peh
We were served and attended to by Serene. She was very patient with our requests and also provided a lot of tips for us, including how to care for the gold and choose the right fit and design. Most importantly, this outlet has many designs, and the workmanship charges are so much more competitive than that S brand (we originally visited the S brand beside Goldheart but were immediately put off by the ridiculous workmanship cost, with little to no design elements at all). Goldheart, highly recommended 👍👍👍
Sophia Wong
Serene was professional and so kind, helping us find the right necklace for the wedding. Thank you so much!
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