Harvey Norman Lot One brings Australia''s leading consumer electronics and furniture retail expertise to Singapore''s western region, offering families in Choa Chu Kang access to the latest technology, home appliances, and quality furniture solutions. As a trusted household name across Australia and Asia, Harvey Norman combines extensive product knowledge with competitive pricing, making it Singapore''s go-to destination for electronics, computers, furniture, and bedding within the convenient setting of Lot One Shoppers'' Mall.
The comprehensive product range spans cutting-edge electronics including televisions, audio systems, smartphones, cameras, and computing technology, alongside a complete selection of home and kitchen appliances designed to enhance modern living. Harvey Norman''s furniture and bedding collections feature stylish, innovative designs that transform homes into comfortable, functional spaces. From the latest entertainment systems to energy-efficient appliances and exclusive furniture pieces, every product reflects Harvey Norman''s commitment to quality and customer satisfaction.
Located within Lot One''s prime retail space, Harvey Norman offers convenient shopping with fast delivery options and free store pickup for customer convenience. The knowledgeable sales team provides expert advice on product selection, ensuring customers find the perfect solutions for their homes and lifestyle needs. With interest-free financing available and comprehensive after-sales support, Harvey Norman Lot One makes quality electronics, appliances, and furniture accessible to Singapore families seeking reliable, innovative products for modern living.
Bad customer service. Rude lady staff, hidden costs and lack of products knowledge. Only recommend what she insisted and share no information about installation and other brand of water heater. Donโt bother attitude. ๐๐๐๐๐ โฆ
Clement Lim
Dishonest sales person, or sales person with lack of knowledge, without validation and upsell, was served by an old lady handling the build in kitchen area, bought the techno hob and she emphasised that the glass is life time warranty, and hence after her recommendation, we decided to buy from her, despite knowing that we could get it cheaper on Shopee, we decide to let her earn the comms. During installation, the technician that help to install told us that the glass comes with 10 years warranty, not life time warranty. While 10 years is long enough, itโs still not life time and hence, the sales woman by the name of ming ming que should check her facts before making claims, this makes the entire shopping experience at Harvey Norman questionable.
jas923456
Saleman is pretty rude...All camping on expensive item like bed and tv...with that attitude sure bound to close down one day
Jas
Salesman is pretty rude. All they do is push expensive items like beds and TVs. With that attitude, surely bound to close down one day.
Kelvin Lim
Dishonest salesperson, or salesperson with a lack of knowledge, without validation and upsell. I was served by an old lady handling the built-in kitchen area. I bought the Techno hob, and she emphasized that the glass had a lifetime warranty. Based on her recommendation, we decided to buy from her, despite knowing we could get it cheaper on Shopee; we chose to let her earn the commission. During installation, the technician who helped us told us that the glass comes with a 10-year warranty, not a lifetime warranty. While 10 years is long enough, it's still not a lifetime. Therefore, the saleswoman, Ming Ming Que, should check her facts before making such claims. This makes the entire shopping experience at Harvey Norman questionable.
Gary Koh
Bad customer service. Rude staff, hidden costs, and a lack of product knowledge. She only recommended what she insisted on and shared no information about installation or other brands of water heaters. She had a 'don't bother' attitude. ๐๐๐๐๐ โฆ
Positive Reviews
Lauren EM
We would like to commend Mr. Kok Yan Hui from Harvey Norman for his outstanding service.
When we were searching for a home cordless phone suitable for elderly usage, our technical understanding was quite limited. Mr. Kok patiently listened to our needs and helped us choose a model. Unfortunately, after purchase, we realised the phone could not work for our home setup.
When we returned to seek help, he welcomed us with kindness and understanding. He patiently explained the situation, and although it wasnโt his fault, he sincerely apologised for the inconvenience. He even took the initiative to check with his superior and arranged a refund for us without any fuss.
We truly appreciate his professionalism, humility, and genuine care for customers. His positive attitude and willingness to help made our experience with Harvey Norman a very pleasant one. Staff like Mr. Kok are a great asset to the company, and we hope his excellent service can be recognised.
Kook Mania
Mr Roy Lee sold me a shark flexibrezze fan. Have to commend on his service and extra mile he took to my request. The cashier was also super fast in handling voucher handling. No need for customer to ask for assistance.
Bei An Lou
I went to Harvey Norman Lot One to look for a fridge and a standing fan, Gary a salesman attended to me. He politely introduced himself and attentively listened to what I requested. Patiently he showed me around to look at the products and make recommendations on which products that is suitable for my household usage.
In the end I chose what Gary recommended which I think is a good choice. I praised Gary's for his good services and I am very happy to give Gary two thumb ups for making my buying trip a wonderful choice
Lennie Ong
I received assistance from Serene in the computer department, where she provided extensive support for my technological needs. She made thoughtful recommendations regarding the equipment I required, which were greatly beneficial.
Kisstallized
Wee Lun and Angeline has been very patient and accommodating to us.
Did sound recommendations for our informed purchase on our first DJI osmo gadget!
Thank you so much!
Alinah Ibrahim
Helpful and friendly sales person
Noor Aqqim Dor Rahman
Harvey Norman Replacement Courts at Lot One
Lauren Emily
We would like to commend Mr. Kok Yan Hui from Harvey Norman for his outstanding service.
When we were searching for a home cordless phone suitable for use by the elderly, our technical understanding was quite limited. Mr. Kok patiently listened to our needs and helped us choose a model. Unfortunately, after purchase, we realised the phone could not work for our home setup.
When we returned to seek help, he welcomed us with kindness and understanding. He patiently explained the situation, and although it wasnโt his fault, he sincerely apologised for the inconvenience. He even took the initiative to check with his superior and arranged a refund for us without any fuss.
We truly appreciate his professionalism, humility, and genuine care for customers. His positive attitude and willingness to help made our experience with Harvey Norman a very pleasant one. Staff like Mr. Kok are a great asset to the company, and we hope his excellent service can be recognised.
Noor Aqqim Dor Rahman
Harvey Norman's Replacement Courts at Lot One.
Alina Ibrahim
Helpful and friendly salesperson
Kisstallise
Wee Lun and Angeline have been very patient and accommodating to us.
They gave sound recommendations for our informed purchase of our first DJI Osmo gadget!
Thank you so much!
Leslie Ong
I received assistance from Serene in the computer department, where she provided extensive support for my technological needs. Her thoughtful recommendations regarding the equipment I required were greatly beneficial.
Peh Ann Low
I went to Harvey Norman Lot One to look for a fridge and a standing fan. Gary, a salesman, attended to me. He politely introduced himself and attentively listened to what I requested. He patiently showed me around to look at products and made recommendations on which products were suitable for my household needs. In the end, I chose what Gary recommended, which I think is a good choice. I praised Gary for his good service, and I am very happy to give Gary two thumbs up for making my buying trip a wonderful one.
Kok Mania
Mr. Roy Lee sold me a Shark FlexBreeze fan. I have to commend his service and the extra mile he went to fulfill my request. The cashier was also super fast in handling vouchers. There was no need for customers to ask for assistance.