Kiddy Palace Lot One stands as Singapore\'s ultimate destination for comprehensive children and maternity products, serving families in the Choa Chu Kang community with over 12,000 different types of infant, children, and maternity essentials within the family-friendly Lot One Shoppers\' Mall. As one of 14 strategically located outlets across Singapore, this expansive store provides the definitive one-stop shopping experience for expectant mothers, infants, toddlers, and children up to 12 years, making it the essential destination for parents seeking quality products, safety, and convenience in Singapore\'s northwest region.
The comprehensive store showcases an extensive selection spanning maternity products, infant apparel and accessories, toiletries, nursery furniture, prams, strollers, safety accessories, bedding, bath and feeding accessories for babies, plus children\'s apparel, footwear, toys, sports equipment, and accessories including belts, hats, and sunglasses for older children. The toy department features educational playsets, building blocks, trains, bikes, cars, rattles, and learning toys that support child development, while seasonal offerings include perfect gifts for baby showers, birthday parties, and special celebrations that bring families together.
Located at #02-08/09 on the second floor of Lot One Shoppers\' Mall, Kiddy Palace operates Monday through Sunday from 10:30 AM to 9:30 PM, with expert staff available at +65 6764 0790 to assist with product selection and parenting advice. The store\'s strategic position within the mall allows families to combine essential shopping with dining and entertainment, while its proximity to Choa Chu Kang MRT station ensures excellent accessibility for parents across Singapore. Whether preparing for a new baby, supporting toddler development, or finding the perfect gift, Kiddy Palace delivers quality, safety, and value that gives parents confidence in every purchase.
Based on 45 reviews
Out of 188 shops
Not enough ratings
jaden
cool hot wheels. staff were horrible however. they were gossiping about my friends in chinese saying "this fat one havent go yet leh” and then laughed. whenever i come to this outlet, the staff would always give my friends and I looks as if we would steal things.
David Fhu
Pit-stop for all parents and kids. It cover everything that a baby needs to a pre-teens stuff. Due to it is a pit stop for all kids, don't take for granted for the condition of the toy by not checking it.
Wai Yuan
Staff are rude and require a better customer service training, probably they didn’t take the chance to use their skillfuture credit to learn the course. Thus being rude and judgemental
Zenio Wee
I bought 4 water bottles. And found out 1 water bottle inside rubber spoil. The next day I went back ask for a change. One of the Chinese female staff keep on accuse me that I make spoil. Said I use steamer to steam it or use hot water. I told her that I never even wash it. best part she don't want change a new water bottle for me and keep on accuse me that I make spoil the water bottle. This is so unprofessional and rude. Hope they can send their staff go for a basic customer service training.
amanda
I recently visited this outlet with my partner, and we were looking at the tutu skirts section while taking some pictures of it. However, we were approached twice by two staff members who made comments such as, “What are you guys doing? Don’t spoil the skirt,” and “Don’t spill your drink on it, or you’ll have to pay.” This interaction felt quite unnecessary and was disappointing, especially since we were simply browsing the items. It’s concerning to experience such comments directed at customers, and it raises questions about the level of customer service being provided. Additionally, both staff members mentioned, “Because we can’t sell our stuff,” after their remarks, which only added to the discomfort of the situation. The staff directed this comment exclusively to us and not to the other customers. I believe this may have been based on their assumption that we were students, as we were carrying backpacks, unlike the other patrons. This behavior was both uncalled for and disrespectful.
David Fu
A pit stop for all parents and kids. It covers everything from baby needs to pre-teen stuff. Because it is a pit stop for all kids, don't take the condition of the toys for granted by not checking them.
Wei Yuan
Staff are rude and require better customer service training. Probably they didn’t take the chance to use their SkillsFuture Credit to take a relevant course. Thus, they are rude and judgemental.
Jayden
Cool Hot Wheels. The staff were horrible, however. They were gossiping about my friends in Chinese, saying "this fat one havent go yet leh" and then laughed. Whenever I come to this outlet, the staff would always give my friends and I looks as if we were going to steal things.
Zeno Wee
I bought 4 water bottles. I found that the rubber seal inside one water bottle was spoiled. The next day, I went back to ask for a replacement. One of the Chinese female staff members kept on accusing me that I had spoiled it. She claimed I had used a steamer or hot water. I told her that I had never even washed it. To make matters worse, she refused to replace the water bottle and kept on accusing me that I had spoiled it. This is so unprofessional and rude. I hope they can send their staff for basic customer service training.
Ananda
Here's an edited version of the review: "My partner and I recently visited this outlet. While looking at the tutu skirts section and taking some pictures, we were approached by two staff members on two separate occasions. They made comments such as, “What are you guys doing? Don’t spoil the skirt,” and “Don’t spill your drink on it, or you’ll have to pay.” This interaction felt quite unnecessary and was disappointing, especially since we were simply browsing the items. It’s concerning to experience such comments directed at customers, and it raises questions about the level of customer service provided. Additionally, both staff members mentioned, “Because we can’t sell our stuff,” after their remarks, which only added to the discomfort of the situation. These comments were directed exclusively at us and not at other customers. I believe this may have been based on their assumption that we were students, as we were carrying backpacks, unlike the other patrons. This behavior was both uncalled for and disrespectful."
David Foo
Here's the edited review: It's a pit stop for all parents and kids. It covers everything from baby needs to pre-teen items. Because it's a pit stop for all kids, don't take the condition of the toys for granted; always check them.
Wei Yuan
Staff are rude and require better customer service training. Probably they didn’t take the chance to use their SkillFuture credit to learn the course. Thus, they are rude and judgemental.
Jason
Cool Hot Wheels. Staff were horrible, however. They were gossiping about my friends in Chinese, saying, "This fat one havent go yet leh," and then laughed. Whenever I come to this outlet, the staff would always give my friends and me looks, as if we might steal things.
Zino Wee
I bought four water bottles, but found that the rubber seal inside one of them was defective. The next day, I went back to ask for a replacement. One of the Chinese female staff members kept accusing me of damaging it, claiming I had used a steamer or hot water. I told her that I had never even washed it. To make matters worse, she refused to exchange the water bottle for me and continued to accuse me of damaging it. This was so unprofessional and rude. I hope they send their staff for basic customer service training.
Ananda
I recently visited this outlet with my partner, and we were browsing the tutu skirts section and taking some pictures. However, we were approached twice by two staff members who made comments such as, “What are you guys doing? Don’t spoil the skirt,” and “Don’t spill your drink on it, or you’ll have to pay.” This interaction felt quite unnecessary and disappointing, especially since we were simply browsing the items. It’s concerning to experience such comments directed at customers, and it raises questions about the level of customer service being provided. Additionally, both staff members mentioned, “Because we can’t sell our stuff,” after their remarks, which only added to the discomfort of the situation. These comments were directed exclusively at us and not at the other customers. I believe this may have been based on their assumption that we were students, as we were carrying backpacks, unlike the other patrons. This behavior was both uncalled for and disrespectful.
Dixon Chan
A wide selection of apparels, toys etc for. Babies and toddlers. You can find almost everything you need for your kids. Highly recommended for parents.....
Steven Ho
Lots of kids and toddlers stuff to be found here. Toys, clothes, safety gates, mat, and lots of other stuff. Located corner unit of level 2. Great place to visit.
Adam Iz
Kiddy palace is a magical place..i can come in empty handed and come out with things i dont know if my daughter would really use or play with. Nearly everything one would need for their children and then some. Not the cheapest but save you the hassle of waiting for that dan Qoo10 delivery van. Their staffs are quiet pleasant and very helpful and always seem to know where is what. Overall this branch at Lot One is the best I have been at.
lim Xj
There is many toys to choose. Best place for pick a gift.
Junjie JJ
Always buy stuff from here when I'm looking for water bottles or toys for my kids. Also come here to look for stuff when buying stuff for baby showers. It has all the basic toys. Enough varieties to handle from toddlers to 8-9yo.
Owshika Pradeep
Variety of toys for girls and boys.. sometimes they have seasons offer which is very good... Dresses are very cute especially for girls and good quality of materials lasting for long years.. bought many Birthday dresses..some even looks good after 5 years also .. though the prices are higher.. sometimes very high for dress but the quality is really good. You get all nursing stuffs ranging from milk bottle, sterilizer, breast feeding kits of all brands mostly..
Stephen Tan
Kiddy palace got lots of clothes and toys. And always got new stuff to buy. Only issue is place is small and not pram friendly.
Gina Chua
I visited the store earlier on and the staff, Janet and Siew Leng in particular have demonstrated excellent customer service and what a customer would expect going into a store. Based on their consistent efforts, I was happily able to look for what I needed and am very satisfied with my purchase. Kiddy palace has put together a great team and because of their skillset, I feel valued and respected. I even got a membership due to the service I have received, would visit again.
Ice Qu
Another kids' store I couldn't pass up and I'm glad I stopped in! Lots of colorful toys, stuffed beanie animals, little die cast cars, some games, baby and toddler amusements, crafts and science kits, plus clothes and accessories of all sorts. My mini-haul included a couple of neat toy cars and two bargain items: sunscreen powder for just $7.50 (comes in a variety of shades, safe for kids as well as old people like me!) and $1.90 for a nifty little powder puff. The suncreen powder came with a nice sponge applicator, though. Just wanted the powder puff for other makeup uses. Anyway...the point is, stores like this carry miscellaneous items so they are definitely worth stopping in to see. The not-great things: Like other shoppers have mentioned, though, aisles are sooo narrow. I don't know how they expect parents with kids in a stroller or in a frontpack can maneuver. And they have a no-returns-at-all policy, according to their receipt, so make sure what you buy is what you want. Those two not-good items make it 4 stars for me, not 5. I still like the store and I will definitely be back.
Zahid Nawaz
Wonderful place to buy stuff for kids, toddlers as well as new borns. The place is very well organised and has multiple sections for different products, toys, dresses, bicycles, prams and baby strollers. The choice is also diverse and huge especially in the toys section. Often you would find decent discounts which makes shopping more affordable.
Dexter Chan
A wide selection of apparel, toys, etc., for babies and toddlers. You can find almost everything you need for your kids. Highly recommended for parents.
Si Wen Ho
Lots of kids' and toddlers' stuff to be found here, including toys, clothes, safety gates, mats, and lots of other stuff. It's located in the corner unit on Level 2. Great place to visit.
Adam Izzat
Kiddy Palace is a magical place. I can come in empty-handed and come out with things I don't know if my daughter would really use or play with. Nearly everything one would need for their children, and then some. Not the cheapest, but it saves you the hassle of waiting for that Qoo10 delivery van. Their staff are quite pleasant and very helpful, and always seem to know where everything is. Overall, this branch at Lot One is the best I have been to.
Lim Xi Jie
There are many toys to choose. Best place to pick a gift.
Junjie Jay
I always buy stuff here when I'm looking for water bottles or toys for my kids. I also come here to look for gifts for baby showers. It has all the basic toys. There's enough variety for ages from toddlers to 8-9 years old.
Oshika Pradeep
Here's the lightly edited review: They have a variety of toys for girls and boys. Sometimes they have seasonal offers, which is very good. Dresses are very cute, especially for girls, and are made of good quality materials that last for many years. I've bought many birthday dresses; some even look good after 5 years. Though the prices are higher (sometimes very high for a dress), the quality is really good. You can find all nursing supplies, ranging from milk bottles, sterilizers, and breastfeeding kits, from most brands.
Stanley Tan
Kiddy Palace has lots of clothes and toys. And they always have new items to buy. The only issue is that the place is small and not pram-friendly.
Jenna Chua
I visited the store earlier today, and the staff, Janet and Siew Leng in particular, demonstrated excellent customer service, exemplifying what a customer would expect from a store. Thanks to their consistent efforts, I was able to find what I needed and am very satisfied with my purchase. Kiddy Palace has put together a great team, and because of their skill set, I feel valued and respected. I even signed up for a membership due to the excellent service I received. I would visit again.
Ace Quek
Another kids' store I couldn't pass up, and I'm glad I stopped in! Lots of colorful toys, stuffed beanie animals, little die-cast cars, games, baby and toddler items, crafts and science kits, plus clothes and accessories of all sorts. My mini-haul included a couple of neat toy cars and two bargain items: sunscreen powder for just $7.50 (which comes in a variety of shades and is safe for kids as well as old people like me!) and a nifty little powder puff for $1.90. The sunscreen powder came with a nice sponge applicator, though. I just wanted the powder puff for other makeup uses. Anyway, the point is, stores like this carry miscellaneous items, so they are definitely worth stopping in to explore. The downsides: As other shoppers have mentioned, the aisles are so narrow. I don't know how they expect parents with kids in a stroller or front-pack to maneuver. Additionally, they have a no-returns policy, according to their receipt, so make sure what you buy is exactly what you want. These two issues make it 4 stars for me, not 5. I still like the store, and I will definitely be back.
Zahid Nazir
Wonderful place to buy stuff for kids, toddlers, and newborns. The place is very well organized and has multiple sections for different products, toys, dresses, bicycles, prams, and baby strollers. The selection is also diverse and huge, especially in the toys section. Often, you can find decent discounts, which makes shopping more affordable.
Dexter Chan
A wide selection of apparel, toys, etc., for babies and toddlers. You can find almost everything you need for your kids. Highly recommended for parents.
Stephen Ho
Lots of kids' and toddlers' stuff can be found here. Toys, clothes, safety gates, mats, and lots of other stuff. Located in the corner unit of Level 2. Great place to visit.
Adam Izzat
Kiddy Palace is a magical place. I can come in empty-handed and come out with things I don't know if my daughter would really use or play with. Nearly everything one would need for their children, and then some. Not the cheapest, but it saves you the hassle of waiting for that Qoo10 delivery van. Their staff are quite pleasant and very helpful, and always seem to know where everything is. Overall, this branch at Lot One is the best I have been to.
Lim Xiao Jie
Here's the edited review: "There are many toys to choose from. Best place to pick a gift."
Jun Jie
I always buy stuff from here when I'm looking for water bottles or toys for my kids. I also come here to look for gifts when shopping for baby showers. It has all the basic toys. There's enough variety for toddlers up to 8-9 years old.
Oshika Pradeep
They offer a variety of toys for girls and boys. Sometimes they have seasonal offers, which are very good. Dresses are very cute, especially for girls, and are made of good quality materials that last for years. I've bought many birthday dresses, and some even look good after 5 years. Though the prices can be higher, even very high for a dress, the quality is really good. You can find all nursing supplies, ranging from milk bottles, sterilizers, and breastfeeding kits, from most brands.
Steven Tan
Kiddy Palace has lots of clothes and toys. It always has new items to buy. The only issue is that the place is small and not pram-friendly.
Lena Chua
I visited the store earlier, and the staff, Janet and Siew Leng in particular, demonstrated excellent customer service and the kind of service any customer would expect. Based on their consistent efforts, I was able to find what I needed and am very satisfied with my purchase. Kiddy Palace has put together a great team, and because of their skills, I feel valued and respected. I even got a membership due to the service I have received. I will definitely visit again.
Ai Qiu
Another kids' store I couldn't pass up, and I'm glad I stopped in! Lots of colorful toys, stuffed animals, little die-cast cars, some games, baby and toddler items, crafts and science kits, plus clothes and accessories of all sorts. My mini-haul included a couple of neat toy cars and two bargain items: sunscreen powder for just $7.50 (comes in a variety of shades, safe for kids as well as old people like me!) and $1.90 for a nifty little powder puff. The sunscreen powder came with a nice sponge applicator, though. I just wanted the powder puff for other makeup uses. Anyway, the point is, stores like this carry miscellaneous items, so they are definitely worth stopping in. The downsides: As other shoppers have mentioned, the aisles are so narrow. I don't know how they expect parents with kids in a stroller or a frontpack to maneuver. And they have a no-returns policy, according to their receipt, so make sure what you buy is what you want. These two issues make it 4 stars for me, not 5. I still like the store, and I will definitely be back.
Zahid Nazrul
Wonderful place to buy items for children, including toddlers and newborns. The store is very well organised and features multiple sections for various items, such as toys, dresses, bicycles, prams, and baby strollers. The selection is also diverse and extensive, especially in the toys section. You can often find decent discounts, which make shopping more affordable.
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