Location:
Quality products and services
KFC Lot 1 Shoppers' Mall brings the iconic taste of Colonel Sanders' secret recipe to Singapore's Choa Chu Kang community, serving as a beloved fast-food destination within the bustling Lot One shopping complex. This halal-certified outlet delivers the finger-lickin' good experience that has made KFC a global phenomenon, offering families and food lovers a convenient dining option whether they're taking a shopping break or seeking a satisfying meal in Singapore's northwest region.
The restaurant serves KFC's complete menu featuring world-famous Original Recipe fried chicken, spicy Zinger burgers, crispy chicken buckets, and refreshing beverages that have delighted customers for generations. Beyond the classic offerings, this location provides breakfast options including porridge and waffle sets with scrambled eggs, plus popular local favorites like egg tarts available at .30 or just with value meal purchases. The menu caters to various appetites with individual meals, family buckets, and convenient takeaway options for busy shoppers.
Situated at #B1-28/29 on the basement level of Lot One Shoppers' Mall, KFC operates daily from 7:00 AM to 10:00 PM, accommodating both early breakfast diners and evening families. The restaurant's prime location just 14 meters from Choa Chu Kang MRT station Exit A ensures excellent accessibility via public transport, while its position within the mall allows diners to easily combine their KFC experience with shopping and entertainment, making it a convenient stop for the entire family.
Based on 45 reviews
Out of 188 shops
Not enough ratings
Benedict Correya
Dropped by KFC at Lot 1 Shopper’s Mall for lunch. While there was enough seating and the place was decently managed, the food was disappointing. The chicken felt half-cooked, overly oily, and lacked the usual KFC flavor we expected. Definitely not up to the mark compared to other outlets. Hope they improve the quality soon.
Ikhwan Isnawan
UPDATE: I I’m going to write my review this. I order kiosk at 7:20pm after I run errands from Unity pharmacy shop. At around 8:20pm I was standing too long after 1 hour to make my payment by cash. Many customers are waited 1 or 2 HOURS to get food on time after order were mixed up not in sequence. 2 staffs are rude & bad attitude. And also NO sprite & no ICE at all. To use my Coke instead. That I order 8676 my receipt. Won’t come back again. After my food receive @ 9:42pm is 2 HOURS & 20 minutes. I give ZERO star.
Dee Cee (The Dead Cockroach)
The place was recently newly renovated, although I don't see the need to. There's not much changes except new kiosks, and some chairs were switched to benches.
mark Lim
Went to get the $10 IFC deal but there’s a huge queue. Queuing is fine but the order panel is not in usage and purely depends on the staff shouting out order numbers. Order numbers are called randomly leading to confusing for customers to how long to have to wait. Experience once is very poor as even during normal days, the panel is also not in use. Great chicken but poor order system leading to customer frustration.
Ikhwan Izwan
UPDATE: I'm going to write my review. I ordered at the kiosk at 7:20 PM after I ran errands from Unity pharmacy. At around 8:20 PM, I had been standing for an hour, waiting to make my cash payment. Many customers were waiting 1 or 2 hours to get their food, as orders were mixed up and not in sequence. Two staff members were rude and had bad attitudes. Also, there was no Sprite and no ice at all. I had to use my Coke instead. My receipt showed order number 8676. I won't come back again. My food was received at 9:42 PM, 2 hours and 20 minutes after ordering. I give zero stars.
David Chan
The place was newly renovated, although I don't see the need for it. There aren't many changes except new kiosks, and some chairs were switched to benches.
Marcus Lim
Went to get the $10 IFC deal, but there was a huge queue. Queuing is fine, but the order panel is not in use and solely depends on staff shouting out order numbers. Order numbers are called randomly, leading to confusion for customers regarding how long they have to wait. This experience was very poor, as even on normal days, the panel is not in use. Great chicken, but a poor order system, leading to customer frustration.
Benedict Correa
Dropped by KFC at Lot 1 Shopper’s Mall for lunch. While there was enough seating and the place was decently managed, the food was disappointing. The chicken felt half-cooked, overly oily, and lacked the usual KFC flavor we expected. It was definitely not up to the mark compared to other outlets. Hope they improve the quality soon.
Ikhwan Izwan
UPDATE: I'm going to write this review. I ordered at the kiosk at 7:20 PM after running errands at Unity pharmacy shop. By around 8:20 PM, I had been standing for an hour, waiting to make my cash payment. Many customers waited one or two hours to get their food, as orders were mixed up and not in sequence. Two staff members were rude and had bad attitudes. Also, there was no Sprite and no ice at all. I had to use my Coke instead. My receipt showed order number 8676. I won't come back again. I finally received my food at 9:42 PM, a wait of 2 hours and 20 minutes. I give zero stars.
D.C.
The place was recently renovated, although I don't see the need for it. There aren't many changes except for new kiosks, and some chairs were switched to benches.
Marcus Lim
Went to get the $10 IFC deal, but there's a huge queue. Queuing is fine, but the order panel is not in use and purely depends on staff shouting out order numbers. Order numbers are called randomly, leading to confusion for customers regarding how long they have to wait. The experience is very poor, as even on normal days, the panel is not in use. Great chicken, but a poor order system leading to customer frustration.
Bernard Correa
Dropped by KFC at Lot 1 Shopper's Mall for lunch. While there was enough seating and the place was decently managed, the food was disappointing. The chicken felt half-cooked, overly oily, and lacked the usual KFC flavor we expected. Definitely not up to the mark compared to other outlets. Hope they improve the quality soon.
Khadijah
Food was fast and nice and service was good. Since I came in at off-peak hour, barely any people and the area was clean.
rayblade ng
friendly/helpful staff. patiently serve 1 demanding and (everyday) complaining customer who treat staff as maid. morning not crowd. afternoon abit crowded.
Cloud Pink
After renovation, the air ventilation is better, seats are of better quality
Luke Goh
The assistant manager was excellent in helping me with my order and her service attitude was great. This is the way service should be done! I visited on 7th June 2025 at 1pm. I did not catch her name but I would like to mention her great service
Kai Wen (Styles)
Im a loyal customer here and I find the staff here are always very friendly, especially the aunties who can remember my order. Will definitely keep coming back!
Charles Cafirma
The customer service was executed without flaw. The staff are very friendly and the food was perfectly prepared, and the chicken was not dry. Definitely would recommend.
Neil singh
I come to KFC lot 1 the service was very good. I was enjoy the company with my friends here. Thanks for giving us very good service by manager Manmeet and Kath The environment was very lovely and very joyful. Even the staff was very friendly and helpful.
Pier Koh Ming Chang
Would like to commend on the manager of Lot One’s KFC — Katherine. The app somehow changed my location to another location and she still tried to make it work instead of having me travel all the way to another branch just to get my food. Patient and kind and knows what to do when there’s an issue. Thank you Katherine! :)
Abu Bakr Anit
I had a wonderful experience on saturday 6pm thanks to a young staff member who helped me. He was incredibly polite, attentive, and genuinely helpful throughout my visit. It’s rare to see someone that age with such maturity and dedication to great customer service. Truly a standout. I hope he gets the recognition he deserves!
LYE Jan
Came here for breakfast after attending cremation of my pet. Thank You so much for this lovely note! It certainly brightens my day so much! More than everything at this point. Thank You kfc!
IdoticPath
Food is good because of the $5 real deals. They even gave me free whipped potato as a compliment!
Sajidah
The food was fast and good, and the service was good. Since I came in at off-peak hour, there were barely any people, and the area was clean.
Radley Ng
Friendly and helpful staff. They patiently serve a demanding customer who complains every day and treats staff as a maid. Mornings are not crowded, but afternoons are a bit crowded.
Skye Rose
After renovation, the air ventilation is better, and the seats are better quality.
Lucas Goh
The assistant manager was excellent in helping me with my order, and her service attitude was great. This is the way service should be done! I visited on June 7, 2025, at 1 p.m. I did not catch her name, but I would like to mention her great service.
Khai Wen
I'm a loyal customer here, and I find the staff here is always very friendly, especially the aunties who remember my order. Will definitely keep coming back!
Charles Fernandez
The customer service was flawless. The staff are very friendly, and the food was perfectly prepared—the chicken was not dry. Definitely would recommend.
Neil Seng
I came to KFC Lot 1, and the service was very good. I enjoyed the company with my friends here. Thanks to Manager Manmeet and Kath for the very good service. The environment was lovely and joyful. Even the staff was very friendly and helpful.
Piers Koh Ming Chang
I would like to commend the manager of Lot One’s KFC, Katherine. The app somehow changed my order to another location, but she still tried to make it work instead of having me travel all the way to another branch just to get my food. She is patient and kind, and knows what to do when there’s an issue. Thank you, Katherine! :)
Abu Bakar Anit
I had a wonderful experience on Saturday at 6 PM thanks to a young staff member who helped me. He was incredibly polite, attentive, and genuinely helpful throughout my visit. It’s rare to see someone at that age with such maturity and dedication to great customer service. Truly a standout. I hope he gets the recognition he deserves!
Lye Jian
Came here for breakfast after attending cremation of my pet. Thank you so much for this lovely note! It certainly brightens my day so much! It means more than everything at this point. Thank you, KFC!
Idris Path
Food is good because of the $5 real deals. They even gave me free whipped potatoes as a bonus!
Khairiyah
The food was fast and nice, and the service was good. Since I came in at an off-peak hour, there were barely any people, and the area was clean.
Rayden Ng
Friendly and helpful staff. They patiently serve one demanding and everyday complaining customer who treats staff as a maid. Mornings are not crowded. Afternoons are a bit crowded.
Chloe Ping
After renovation, the air ventilation is better, and the seats are better quality.
Lucas Goh
The assistant manager was excellent in helping me with my order, and her service attitude was great. This is the way service should be done! I visited on June 7, 2025, at 1 PM. I did not catch her name, but I would like to mention her great service.
Kai Wen Sykes
I'm a loyal customer here, and I find the staff are always very friendly, especially the aunties who can remember my order. Will definitely keep coming back!
Charles K.F. Mah
The customer service was flawless. The staff are very friendly, the food was perfectly prepared, and the chicken was not dry. I definitely would recommend.
Nigel Seng
I came to KFC, location 1, and the service was very good. I enjoyed the company with my friends here. Thanks to Manager Manmeet and Kath for the very good service. The environment was lovely and joyful. Even the staff was very friendly and helpful.
Piers Koh Ming Chang
I would like to commend the manager of Lot One’s KFC — Katherine. The app somehow changed my location to an incorrect one, and she still tried to make it work instead of making me travel all the way to another branch just to get my food. She is patient and kind, and knows what to do when there’s an issue. Thank you, Katherine! :)
Abu Bakr Anif
I had a wonderful experience on Saturday at 6 PM thanks to a young staff member who helped me. He was incredibly polite, attentive, and genuinely helpful throughout my visit. It’s rare to see someone that age with such maturity and dedication to great customer service. Truly a standout. I hope he gets the recognition he deserves!
Lye Jian
Came here for breakfast after attending cremation of my pet. Thank you so much for this lovely note! It certainly brightens my day so much! More than anything at this point. Thank you, KFC!
Aditya Path
Food is good because of the $5 real deals. They even gave me free whipped potatoes as a bonus!
Hot & Crispy Piece
37 photos