Stuffd

PLEASE AVOID THIS OUTLET!!!! This outlet has been notorious for giving extremely low portions. My daily bowl weighed only 300g now?? It used to be filled to the brim, but not anymore. Initially, I thought it was a one-off incident, but this has been happening multiple times in my recent visits. Others have also reviewed regarding the low portions and bad service, but it appears that the management didn't take any action at all. A lot of the reviews here are FAKE REVIEWS!!! Notice that they keep repeating the same names? As a regular customer, I don't even know who these people are. They don't even wear their name tags during work! The regular staff are kinda rude most of the time, as other reviews mentioned. Stuff'd, please stop incentivising your staff to farm reviews, but focus on the actual service lapse by your staff.

Rude female malay staff working today morning. I went there as i am unsure whether it is open. I couldn't hear what she said so just politely double confirm with her the opening time and she glared at me. Later on even spoke to her colleague behind my back in her language saying "what sia" as if i did something wrong. Super rude!!!

22/11/24 bought 2 daily bowls & was served by the Malay young fair petite lady. To my disappointment (not the first time) this fair n young Malay lady on duty, commented to me if I really want to choose broccoli since I previously feedback broccoli was sour’, she said to not to buy recently n today said not dirty her google review with my genuine feedback that it was not fresh. I was really puzzled with her rude n unfriendly response towards customers. She took genuine feedback negatively n said no one is perfect, then continued by saying even if I were to buy broccoli from ntuc, it would be frozen one. Surprised she didn’t know broccoli comes with fresh ones not necessarily is frozen. What puzzle me was her rudeness as front-liner. Her stall sells food n yet the responsibility of food freshness is not the seller but the buyer! What a bad attitude she has n should be sent for re-training on customer service. 24/7/24 bought 2 daily bowls, was happy to see that there is broccoli 🥦 today; brought home n ate immediately but broccoli actually sour n tasted bad; what if after consuming n have upset tummy? See picture. I read now my previous review on 27/9/23 was same problem, oh my; stuff’d doesn't bother to improve on it. The amount of chicken has also reduced drastically :( 27/9/23, bought 2 bowl of salad w chicken, notice the 5 types of veggies given amount all reduced, chicken was cut until like minced chicken now; worst still, the broccoli 🥦 is sour, already turned black n stall still sell them to customers 👎🏻 26/3/22, visited stuff'd @lot1 again, this time is to buy salad bowl, bad bad bad! The filippino cashier is on duty again; he is the one who is always grouchy, moody, no smile, no greeting, and never say thanks to customers. Today, my purchased value is $9.90; thought he told me to tap my paywave visa card, n i did but was too early as he keyed in 0.99, later he entered 9.90 n told me to tap my card; before i tap, i actually asked him if the earlier 0.99 transaction went through, he refused to answer me; i asked again n he still refuse to answer me! Why is he always so rude?! This is not the first time i met him at cashier point; last i presented my e-capita voucher, he didnt know how to use it n showed me grouchy n unhappy face too. Hope the owner advice him on his bad attitude is totally unacceptable in service line. Thank you. Due the few encounters of bad service, i now changed my review to 2! Past: my experience with stuff d lot1 is excellent; changed of cashier she is so patient n professional, friendly; the frontline who serve me food is as great as the cashier. Overall they r a great team. I wud like to recognise Ms Selvi n Ms Balkis👏👏👏👍😆

Bought a daily bowl and found metal scrubber fibre mixed with the vegetables. Almost swallowed but luckily I chewed carefully. Went to let the staff know today and showed them the picture but they just stared at me like a deer in headlights lol. Be careful when you chew!!

I've ordered a burrito. Normally, from what i usually see, they used a larger tortilla compared to a kebab. However, this time, I noticed them using the same tortilla pile from the previous customer who ordered a kebab. I just thought to myself, maybe with the right amount of filling, it should still weigh the same as the previous times. In the end, the burrito weighs less than the approximated weight (typically, it weighs almost or more than the approx. weight). Edit: It turns out one of the staff made a mistake and gave me the wrong order (it is a beef kebab). Went back to the stall to rectify the issue, and the staff gave me a complimentary kabab. At least with the same tortilla, the weight of the burrito is very much different from the kebab.

Plastic shreds found in Chicken Burrito bought on 16/April 2025. Beware of getting poisoned.

Your staff was doing a rude gesture while I was choosing my order. Not even 5 mins into my order they showed signs of annoyed, kept asked me for my choice of sides repeatedly. One of the female whom wore a hijab cream in colour not wearing spectacular started knocking her fingers which clearly was unprofessional. My friend who waited for me at the side can even hear the knocking sound. I wish upon request to educate and send your staffs, particularly on that shift for refresher course on customer service.

just bought a chicken kebab at lot 1 mall. The standard weight sld be 280g. However mine weighted 270g. The lady staff strictly told me is because i only had 1 sauce. Hello the kebab looks so skinny n small. Does 1 more drizzle of sauce make up for the weight? I wldnt buy from them again..feel cheated. Too angry with the staff's defensive stand to take pic!

I used to love Stuff’d, but my experience at this particular outlet has been disappointing. 1. First Visit: Many ingredients were out of stock, but the staff did not inform me beforehand. Instead, I was still asked to proceed with my order and payment. 2. Second Visit: I ordered a Burrito Bowl, which is supposed to weigh around 400g. However, my portion was less than 350g. I chose not to complain directly at the time because it was peak hour, there was a long queue, and the staff already seemed unhappy. I also wanted to avoid any unpleasant situations. This outlet does not match the quality and service. Hope the management takes action to improve the service, ensure ingredient availability, and maintain consistency in portion sizes.

the bowls are really sad now :( barely 500g? it was almost 800g and the salad veggie used to take up half the bowl. i thought it was a one time thing or just an oversight by another staff but the iceberg lettuce is, no joke, half a fistful now. its so pathetic lettuce used to take up half the bowl, now only 1/4 and less :( will not patron again. not worth your 8.80. image attached is BEFORE I EAT 😤 lOOK AT THE VEGE, its soooooo little. the other toppings no comments but overall its just... less... so disappointed

Disappointed with the recent change in how Stuff’d prepares their chicken. They’ve switched from their signature kebab-style to sous vide, completely ruining the texture and flavor. What used to be perfectly crispy, barbecue-style chicken skin is now jelly-like and unappetizing (see image). There might be issues with the kebab-style cooking—perhaps the heat caused glass to crack—but if that’s the case, they should invest in a central kitchen instead of compromising on quality. To make things worse, they’ve also raised their prices. A huge downgrade, and I won’t be looking forward to ordering again.

Rude Malay female staff member working this morning. I went there as I was unsure whether it was open. I couldn't hear what she said, so I just politely confirmed the opening time with her, and she glared at me. Later, she even spoke to her colleague in her language behind my back, saying "what sia," as if I did something wrong. Super rude!!!

Here's the lightly edited review: On 22/11/24, I bought two daily bowls and was served by a young, fair, petite Malay lady. To my disappointment (not the first time), this fair and young Malay lady on duty commented, asking if I *really* wanted to choose broccoli since I had previously given feedback that the broccoli was sour. She had told me not to buy it recently, and today she said I shouldn't "dirty her Google review" with my genuine feedback that it was not fresh. I was really puzzled by her rude and unfriendly response towards customers. She took genuine feedback negatively and said "no one is perfect," then continued by saying that even if I were to buy broccoli from NTUC, it would be a frozen one. I was surprised she didn't know broccoli comes fresh, not necessarily frozen. What puzzled me was her rudeness as a front-liner. Her stall sells food, and yet she implied the responsibility for food freshness is not the seller's but the buyer's! What a bad attitude she has, and she should be sent for re-training on customer service. On 24/7/24, I bought two daily bowls. I was happy to see that there was broccoli 🥦 today. I brought it home and ate it immediately, but the broccoli was actually sour and tasted bad. What if, after consuming it, I get an upset tummy? See picture. I now read my previous review from 27/9/23 and realized it was the same problem, oh my; Stuff'd doesn't bother to improve on it. The amount of chicken has also reduced drastically. :( On 27/9/23, I bought two bowls of salad with chicken. I noticed the amount of all five types of veggies given had reduced, and the chicken was cut so finely it was like minced chicken now. Worst of all, the broccoli 🥦 was sour, already turned black, and the stall still sold them to customers. 👎🏻 On 26/3/22, I visited Stuff'd @ Lot 1 again, this time to buy a salad bowl. It was bad, bad, bad! The Filipino cashier was on duty again; he is the one who is always grouchy, moody, has no smile, no greeting, and never says thanks to customers. Today, my purchase value was $9.90. I thought he told me to tap my PayWave Visa card, and I did, but it was too early as he had keyed in $0.99. Later, he entered $9.90 and told me to tap my card. Before I tapped, I actually asked him if the earlier $0.99 transaction went through. He refused to answer me. I asked again, and he still refused to answer me! Why is he always so rude?! This is not the first time I've met him at the cashier point. Last time, when I presented my e-Capita voucher, he didn't know how to use it and showed me a grouchy and unhappy face too. I hope the owner advises him that his bad attitude is totally unacceptable in the service line. Thank you. Due to these few encounters of bad service, I have now changed my review to 2 stars! Past: My experience with Stuff'd @ Lot 1 was excellent. When the cashier changed, she was so patient, professional, and friendly. The front-liner who served me food was as great as the cashier. Overall, they are a great team. I would like to recognize Ms. Selvi and Ms. Balkis. 👏👏👏👍😆

Bought a daily bowl and found metal scrubber fibre mixed with the vegetables. I almost swallowed it, but luckily I chewed carefully. Went to let the staff know today and showed them the picture, but they just stared at me like a deer in headlights. Be careful when you chew!

Plastic shreds found in Chicken Burrito bought on April 16, 2025. Beware of getting poisoned.

Your staff made a rude gesture while I was choosing my order. Less than five minutes into my order, they showed signs of annoyance and kept asking me for my choice of sides repeatedly. One of the female staff members, who wore a cream-colored hijab and whose behavior was not spectacular, started knocking her fingers, which was clearly unprofessional. My friend, who waited for me nearby, could even hear the knocking sound. I request that you educate and send your staff, particularly those on that shift, for a refresher course on customer service.

I just bought a chicken kebab at Lot One Mall. The standard weight should be 280g. However, mine weighed 270g. The staff member strictly told me it was because I only had one sauce. Hello, the kebab looks so skinny and small! Does one more drizzle of sauce make up for the weight? I wouldn't buy from them again. I feel cheated. I was too angry with the staff's defensive stance to take a picture!

I used to love Stuff’d, but my experience at this particular outlet has been disappointing. 1. First Visit: Many ingredients were out of stock, but the staff did not inform me beforehand. Instead, I was still asked to proceed with my order and payment. 2. Second Visit: I ordered a Burrito Bowl, which is supposed to weigh around 400g. However, my portion was less than 350g. I chose not to complain directly at the time because it was peak hour, there was a long queue, and the staff already seemed unhappy. I also wanted to avoid any unpleasant situations. This outlet's quality and service does not meet expectations. I hope the management takes action to improve the service, ensure ingredient availability, and maintain consistency in portion sizes.

The bowls are really sad now :( Barely 500g? They were almost 800g, and the salad used to take up half the bowl. I thought it was a one-time thing or just an oversight by another staff member, but the iceberg lettuce is, no joke, half a fistful now. It's so pathetic. Lettuce used to take up half the bowl; now it's only 1/4 or less :( I will not patronize again. Not worth your 8.80. The image attached is from BEFORE I ATE 😤 Look at the veg; it's so little. No comments on the other toppings, but overall, it's just... less. So disappointed.

Disappointed with the recent change in how Stuff’d prepares their chicken. They’ve switched from their signature kebab-style to sous vide, completely ruining the texture and flavor. What used to be perfectly crispy, barbecue-style chicken skin is now jelly-like and unappetizing (see image). There might be issues with the kebab-style cooking—perhaps the heat caused glass to crack—but if that’s the case, they should invest in a central kitchen instead of compromising on quality. To make things worse, they’ve also raised their prices. This is a huge downgrade, and I won’t be looking forward to ordering again.

PLEASE AVOID THIS OUTLET!! This outlet has been notorious for its extremely low portions. My daily bowl now weighs only 300g? It used to be filled to the brim, but not anymore. Initially, I thought it was a one-off incident, but this has been happening multiple times in my recent visits. Other reviews have also mentioned the low portions and bad service, but it appears that management hasn't taken any action at all. Many of the reviews here are FAKE REVIEWS! Notice that they keep repeating the same names? As a regular customer, I don't even know who these people are. They don't even wear their name tags during work! The regular staff are kind of rude most of the time, as other reviews have mentioned. Stuff'd, please stop incentivizing your staff to farm reviews and instead focus on the actual service lapse by your staff.

Rude female Malay staff working this morning. I went there as I was unsure whether it was open. I couldn't hear what she said, so I politely double-confirmed the opening time with her, and she glared at me. Later, she even spoke to her colleague behind my back in her language, saying "what sia," as if I did something wrong. Super rude!!!

On November 22, 2024, I bought two daily bowls and was served by a young, fair, petite Malay lady. To my disappointment (not the first time), this fair and young Malay lady on duty commented, asking if I really wanted to choose broccoli since I had previously given feedback that the broccoli was sour. She had told me not to buy it recently, and today she said not to "dirty her Google review" with my genuine feedback that it was not fresh. I was really puzzled by her rude and unfriendly response towards customers. She took genuine feedback negatively and said "no one is perfect," then continued by saying that even if I were to buy broccoli from NTUC, it would be a frozen one. I was surprised she didn't know broccoli also comes fresh, not necessarily frozen. What puzzled me was her rudeness as a front-liner. Her stall sells food, and yet she implied the responsibility for food freshness is not the seller's but the buyer's! What a bad attitude she has, and she should be sent for re-training on customer service. On July 24, 2024, I bought two daily bowls and was happy to see that there was broccoli 🥦 today. I brought it home and ate it immediately, but the broccoli was actually sour and tasted bad. What if, after consuming it, I get an upset tummy? (See picture). I now realize my previous review from September 27, 2023, mentioned the same problem. Oh my, Stuff'd doesn't bother to improve on it. The amount of chicken has also reduced drastically. :( On September 27, 2023, I bought two bowls of salad with chicken. I noticed the amount of all five types of veggies given had been reduced, and the chicken was cut so finely it was like minced chicken now. Worse still, the broccoli 🥦 was sour, already turned black, and the stall still sold them to customers 👎🏻. On March 26, 2022, I visited Stuff'd @ Lot One again, this time to buy a salad bowl. It was bad, bad, bad! The Filipino cashier was on duty again; he is always grouchy, moody, doesn't smile, doesn't greet, and never says thanks to customers. Today, my purchase value was $9.90. I thought he told me to tap my PayWave Visa card, and I did, but it was too early as he had keyed in $0.99. Later, he entered $9.90 and told me to tap my card. Before I tapped, I actually asked him if the earlier $0.99 transaction went through, but he refused to answer me. I asked again, and he still refused to answer me! Why is he always so rude?! This is not the first time I've met him at the cashier point. Last time, when I presented my e-Capita voucher, he didn't know how to use it and showed me a grouchy and unhappy face too. I hope the owner advises him that his bad attitude is totally unacceptable in the service line. Thank you. Due to these few encounters of bad service, I have now changed my review to 2 stars! Past: My experience with Stuff'd @ Lot One was excellent. The change of cashier made a difference; she was so patient, professional, and friendly. The front-line staff who served me food were as great as the cashier. Overall, they are a great team. I would like to recognize Ms. Selvi and Ms. Balkis. 👏👏👏👍😆

I bought a daily bowl and found metal scrubber fibre mixed with the vegetables. I almost swallowed it, but luckily I chewed carefully. I went to let the staff know today and showed them the picture, but they just stared at me like a deer in headlights. Be careful when you chew!

Plastic shreds found in Chicken Burrito bought on April 16, 2025. Beware of getting poisoned.

Your staff made a rude gesture while I was choosing my order. Less than 5 minutes into my order, they showed signs of annoyance and kept asking me repeatedly for my choice of sides. One of the female staff members, who wore a cream-colored hijab and was not dressed spectacularly, started knocking her fingers, which was clearly unprofessional. My friend, who waited for me nearby, could even hear the knocking sound. I request that you educate and send your staff, particularly those on that shift, for a refresher course on customer service.

Just bought a chicken kebab at Lot 1 Mall. The standard weight should be 280g. However, mine weighed 270g. The staff member strictly told me it was because I only had one sauce. Hello! The kebab looks so skinny and small. Does one more drizzle of sauce make up for the weight? I wouldn't buy from them again. I feel cheated. Too angry with the staff's defensive stand to take a picture!

I used to love Stuff’d, but my experience at this particular outlet has been disappointing. 1. **First Visit:** Many ingredients were out of stock, but the staff did not inform me beforehand. Instead, I was still asked to proceed with my order and payment. 2. **Second Visit:** I ordered a Burrito Bowl, which is supposed to weigh around 400g. However, my portion was less than 350g. I chose not to complain directly at the time because it was peak hour, there was a long queue, and the staff already seemed unhappy. I also wanted to avoid any unpleasant situations. This outlet does not meet the expected quality and service. Hope the management takes action to improve the service, ensure ingredient availability, and maintain consistency in portion sizes.

The bowls are really sad now. :( Barely 500g? It was almost 800g, and the salad veggie used to take up half the bowl. I thought it was a one-time thing or just an oversight by another staff member, but the iceberg lettuce is, no joke, half a fistful now. It's so pathetic. The lettuce used to take up half the bowl; now it's only 1/4 and less. :( I will not patronize them again. Not worth your $8.80. Image attached is BEFORE I ATE! 😤 Look at the veggie; it's so little. The other toppings, no comments, but overall, it's just... less. So disappointed.

Disappointed with the recent change in how Stuff’d prepares their chicken. They’ve switched from their signature kebab-style to sous vide, completely ruining the texture and flavor. What used to be perfectly crispy, barbecue-style chicken skin is now jelly-like and unappetizing (see image). There might be issues with the kebab-style cooking—perhaps the heat caused glass to crack—but if that’s the case, they should invest in a central kitchen instead of compromising on quality. To make things worse, they’ve also raised their prices. A huge downgrade, and I won’t be ordering again.

PLEASE AVOID THIS OUTLET!!! This outlet has been notorious for giving extremely low portions. My daily bowl now weighs only 300g? It used to be filled to the brim, but not anymore. Initially, I thought it was a one-off incident, but this has been happening multiple times in my recent visits. Other reviews have also mentioned the low portions and bad service, but it appears that the management didn't take any action at all. Many of the reviews here are FAKE REVIEWS!! Notice that they keep repeating the same names? As a regular customer, I don't even know who these people are. They don't even wear their name tags during work! The regular staff are rather rude most of the time, as other reviews mentioned. Stuff'd, please stop incentivising your staff to farm reviews, but focus on the actual service lapse by your staff.