LiHO TEA brings Singapore's beloved bubble tea culture to Lot One Shoppers' Mall, serving as part of the iconic chain that has grown to over 84 outlets across the island since its establishment in 2017 by Royal T Group. The name LiHO means How are you in dialect, reflecting the brand's warm, community-focused approach to serving premium bubble tea and specialty beverages. Located within Lot One's vibrant food and beverage precinct, this outlet continues LiHO's mission to deliver authentic, high-quality drinks that combine traditional tea culture with innovative flavors that appeal to Singapore's diverse taste preferences.
The extensive menu features signature series including their famous Cheese Tea with refreshing tea topped with smooth cheese foam, the popular Avocado Delight series with Golden Avocado, Brown Sugar Pearl Avocado, and Chocolate Avocado combinations, plus classic offerings like Earl Grey Milk Tea and Da Hong Pao Milk Tea. Fresh Milk Tea series made with real milk rather than creamers, seasonal Matcha series featuring premium Japanese matcha, Pure Tea series, and Smoothie & Yoghurt blends create options for every preference and dietary need. Gaming collaborations and seasonal limited editions keep the menu exciting, while their Buy 1 Get 1 Free Wednesday promotions and member rewards program provide additional value for regular customers.
Operating typically from 10:00am to 10:00pm on weekdays and until 10:30pm on weekends, LiHO TEA at Lot One serves the busy Choa Chu Kang community with consistent quality and friendly service. The membership program offers points for every purchase, birthday treats, early access to new drinks, and event invitations, creating a loyal community of bubble tea enthusiasts. Whether seeking a refreshing break during shopping, meeting friends over signature drinks, or grabbing a quick beverage for the commute, LiHO TEA continues to be Singapore's go-to destination for premium bubble tea experiences that bring people together over exceptional flavors.
very disappointed as i’ve been getting these poorly made drinks everytime i ordered thru grabfood but this time round it’s a bit too much & no, it’s not driver’s fault that its like this. quantity of the drinks is not filled close to the brim. no golden pearl in redbull even tho it is stated on the sticker. won’t recommend this store
Nikko And
Service attitude of an Indian lady was terrible. As someone who stays nearby and went this store multiple times, this is not an occasional issue. I can see from the review that many complaints came from her service. Why hasn’t the management take any actions??
Rebecca Low
Ive ordered on grab twice and the same scenario has happened. Ive ordered for mixed potato pearls but they ran out of it but didnt update the app and I couldnt cancel the order. It is very disappointing.
Hui Yun Lee
I requested for less ice on the mobile order but there is clearly still a lot of ice… if this is considered less ice, imagine how much ice is given for normal ice
Kai
V poor service. Staff was alone so I can understand ordering and preparing the drinks will take longer. Even so, not sure why she has to give off such an unfriendly vibe. No smile and just behaving grunpily. Even though mine and the next customer's drinks were ready, she chose not to give us but to settle another customer order error.
Noor Nadyrah
Very disappointed. I’ve been getting these poorly made drinks every time I ordered through GrabFood, but this time, it’s a bit too much. And no, it’s not the driver’s fault that it’s like this. The drinks are not filled close to the brim. No golden pearl in the Red Bull, even though it is stated on the sticker. I won’t recommend this store.
Nikko Ang
The service attitude of an Indian lady was terrible. As someone who stays nearby and went to this store multiple times, this is not an occasional issue. I can see from other reviews that many complaints came from her service. Why hasn't the management taken any action?
Regina Low
I've ordered on Grab twice, and the same scenario has occurred. I've ordered mixed potato pearls, but they ran out of them, didn't update the app, and I couldn't cancel the order. It is very disappointing.
Hui Min Lee
I requested less ice on the mobile order, but there is clearly still a lot of ice. If this is considered less ice, imagine how much ice is given for normal ice.
Khai
Very poor service. The staff member was alone, so I could understand that ordering and preparing drinks would take longer. Even so, I'm not sure why she gave off such an unfriendly vibe. She offered no smile and just behaved grumpily. Even though my drink and the next customer's were ready, she chose not to give them to us, but instead to settle another customer's order error.
Nur Nadhirah
Very disappointed, as I’ve been getting these poorly made drinks every time I ordered through GrabFood. This time around, however, it’s a bit too much, and no, it’s not the driver’s fault that it’s like this. The quantity of the drinks is not filled close to the brim. There was no golden pearl in the Red Bull, even though it was stated on the sticker. I won’t recommend this store.
Nikko Ang
The service attitude of an Indian lady was terrible. As someone who stays nearby and has gone to this store multiple times, this is not an occasional issue. I can see from reviews that many complaints came from her service. Why hasn't the management taken any actions?
Erica Low
I've ordered on Grab twice, and the same scenario has happened. I've ordered mixed potato pearls, but they ran out of them without updating the app, and I couldn't cancel the order. It is very disappointing.
Hui Ling Lee
I requested less ice on the mobile order, but there is clearly still a lot of ice. If this is considered less ice, imagine how much ice is given for a normal order.
Khai
Here's the edited review:
Very poor service. The staff member was alone, so I could understand that ordering and preparing drinks would take longer. Even so, I wasn't sure why she gave off such an unfriendly vibe. No smile, and she just behaved grumpily. Even though my drink and the next customer's were ready, she chose not to serve us but instead to settle another customer's order error.
Positive Reviews
JW Tang
Bought the bundle, this drink is very sweet so I reccomend 25% or 0% sugar. Even though it’s not my favorite the service at this outlet was great. The cashier was very patient with me when I was ordering and the other staff member was kind enough to provide me with another gift bag because she was afraid that the bag would rupture under the weight of 2 drinks. Really appreciative of how thoughtful the staff was! I got my drinks really quickly too.
Afiq Hanif
staff at liho… Pushpa, she attended to my order. very police and courteous. good customer service from her!!
keep it up Pushpa
fiq qqy
It was a crowded Sunday and there was a long queue but I got my drinks fast. Service staff were also polite.happy customer
Jiaqiannn wong
was such a pleasant visit to this outlet cos the staff were so patient and friendly. they were also efficient at work, making my drink fast. thanks!
Joshua Chew
Had a pleasant experience purchasing from this outlet. On a Sunday afternoon, it is relatively quiet with little to no queues. Waiting time was minimal, and service was quick. Lady with polite, so good service. The $1.90 drink is pretty worth it, although it can taste diluted. But if you are looking for a quick drink, whether to quench your thirst, or enjoy a cup, the $1.90 drink is to go. Highly recommended :)
Quah Yg Quah Yg
Very good service. Staff show guide on how to redeem promotion product by using app .Thanks
Isaac Wong Jun Yi (Bpghs)
Service quite fast and smooth although got long queue sometimes
Mazlina Zailani
My children can enjoy this good deal.
Fast preparation..accurate taste and texture.
Thank you
Sofiya -
YSTD STAFF ALL SO NICEE AND FRIENDLY!!!!!
even though very busy staff still smile 😃 😊 😀 😄 😁 😆 …
Javier Teo (Qtps)
Service was fast and the drink was bussin. Everything was good apart from the fact that that the person was very impatient. She kept asking for my order when I told her I was still deciding and also, there was no one behind me
Afiq Haziq
Pushpa, a staff member at Liho, attended to my order. She was very polite and courteous. Good customer service from her! Keep it up, Pushpa.
Fiqri Qayyim
It was a crowded Sunday and there was a long queue, but I got my drinks fast. Service staff were also polite. Happy customer.
Jiaqian Wong
Edited review: "It was such a pleasant visit to this outlet because the staff were so patient and friendly. They were also efficient at work, making my drink quickly. Thanks!"
Joshua Chow
Had a pleasant experience purchasing from this outlet. On a Sunday afternoon, it was relatively quiet with little or no queues. Waiting time was minimal, and service was quick. The lady was polite, so the service was good. The $1.90 drink is pretty worth it, although it can taste diluted. But if you are looking for a quick drink, whether to quench your thirst or enjoy a cup, the $1.90 drink is the way to go. Highly recommended :)
Quah Yong
Very good service. Staff showed the guide on how to redeem the promotional product by using the app. Thanks.
Ethan Wong Jun Yi
Service is quite fast and smooth, although there can be long queues sometimes.
Marlina Zainal
My children can enjoy this good deal.
Fast preparation, accurate taste, and texture.
Thank you
Sophia
YSTD STAFF ARE ALL SO NICE AND FRIENDLY! Even though very busy, the staff still smile! 😊
Joel Teo (Qtps)
Service was fast, and the drink was bussin. Everything was good, apart from the fact that the person was very impatient. She kept asking for my order when I told her I was still deciding, and there was no one behind me.
Jun Wei Tang
I bought the bundle. This drink is very sweet, so I recommend 25% or 0% sugar. Even though it’s not my favorite, the service at this outlet was great. The cashier was very patient with me when I was ordering, and the other staff member was kind enough to provide me with another gift bag because she was afraid that the bag would rupture under the weight of 2 drinks. I was really appreciative of how thoughtful the staff was! I got my drinks really quickly too.
Akif Hanif
At LiHO, Pushpa attended to my order. She was very polite and courteous. Good customer service from her!
Keep it up, Pushpa!
Fiqri Qayyum
It was a crowded Sunday and there was a long queue, but I got my drinks fast. Service staff were also polite. A happy customer.
Jiaqian Wong
It was such a pleasant visit to this outlet because the staff were so patient and friendly. They were also efficient at work, making my drink quickly. Thanks!
Joshua Choo
Had a pleasant experience purchasing from this outlet. On a Sunday afternoon, it is relatively quiet with little to no queues. Waiting time was minimal, and service was quick. The lady was polite, so the service was good. The $1.90 drink is pretty worth it, although it can taste diluted. But if you are looking for a quick drink, whether to quench your thirst or enjoy a cup, the $1.90 drink is the way to go. Highly recommended :)
Quah Yong
Very good service. Staff showed me how to redeem the promotional product using the app. Thanks.
Izaac Wong Jun Yi
Service was quite fast and smooth, although there was a long queue sometimes.
Marlina Zailani
My children can enjoy this good deal.
Fast preparation; accurate taste and texture.
Thank you.
Safiyya
YSTD staff are all so nice and friendly!
Even though very busy, staff still smile 😃 😊 😀 😄 😁 😆…
Justin Teo (Qtps)
Service was fast, and the drink was bussin'. Everything was good, apart from the fact that the person was very impatient. She kept asking for my order when I told her I was still deciding, and there was no one behind me.
Jiawei Tang
I bought the bundle, and this drink is very sweet, so I recommend 25% or 0% sugar. Even though it's not my favorite, the service at this outlet was great. The cashier was very patient with me when I was ordering, and the other staff member was kind enough to provide me with another gift bag because she was afraid that the bag would rupture under the weight of 2 drinks. I was really appreciative of how thoughtful the staff was! I got my drinks really quickly too.