Mr Bean at Lot One Shoppers' Mall brings Singapore's beloved soy-based beverages and Asian snacks to the Choa Chu Kang community, operating as part of the leading soya bean food and beverage chain that has served Singaporeans since 1995. Located at #B1-K29 and open daily from 8am-9:30pm, this halal-certified takeaway outlet is one of over 60 Mr Bean stores across Singapore, providing healthy, affordable alternatives to traditional beverages and snacks. The convenient basement location within Lot One's food court area serves early morning commuters, students, families, and health-conscious individuals seeking nutritious soy-based refreshments throughout the day.
The extensive menu specializes in freshly prepared soya milk varieties including classic hot and cold soya milk, flavored options like chocolate and almond soya milk, plus innovative combinations such as chendol soya milk, fruity soya milk, icy mocha soya milk, and soya Vietnamese coffee that blend traditional Asian flavors with modern tastes. Complementary offerings include grass jelly drinks, silky soya pudding made from smooth soybean curd, fluffy pancakes in sweet and savory options, beancurd products, rice balls, porridge, soya ice creams, non-dairy frozen desserts, and seasonal specialties like mooncakes during Mid-Autumn festival celebrations. All products maintain Mr Bean's commitment to quality, nutrition, and affordability.
Strategically positioned for maximum convenience within Lot One's bustling food court environment, Mr Bean serves the diverse north-western community with healthy beverage and snack options that cater to various dietary preferences and cultural tastes. The early opening hours accommodate commuters needing nutritious breakfast options, while the extended evening hours serve families shopping late and students studying in the mall. Whether seeking protein-rich soy beverages for fitness goals, lactose-free alternatives for dietary needs, or simply enjoying traditional Asian flavors in a modern setting, Mr Bean continues to master the humble soya bean while providing accessible, healthy refreshments that have made them Singapore's trusted soy beverage specialist.
I am quite stunned by one of the worst service by Fui Peng today at LOT ONE outlet. Bad service plus bad attitude. We were the only customer there and she ignored us. She busily flipped the pancakes for a good 3 minutes before asking for our order. I shd have just walked away. Anyway during payment She snatched my Nets card and threw it on the counter when my transactions didn’t go through. Yelled out ‘remove your card’ a few times when the nets machine beeped.
Mr Bean, are you not paying your staff enough wages? Is that why she is treating your customers badly?
Siva Pratha M
Ordered from them on several delivery platform and they always get the orders wrong. This has happened more than 5 times!! The most recent is today. We ordered six drinks (one warm, 5 cold) and only 1 warm drink came?? Sick of this nonsense, waste of time and money.
Jia Yi
Poor after sales service!
"I am not passing the buck but I want to inform you we do not refund customer in this manner." - replied via WhatsApp by the outlet manager Francis.
Staff had given me a wrong pancake and I only realized when I had left the outlet; when I started to eat it.
I took a photo of the pancake and the receipt together and sent to Mr Bean to obtain a refund via paynow or delivery of the correct food item to my house.
My requests were ignored for a few days. Upon reminder, the outlet manager finally replied. The first sentence was "I am not passing the buck but I want to inform you we do not refund customer in this manner." I replied to his response and informed him that it is not acceptable to create inconvenience to me to drop by the outlet for a refund as I am not at fault. Once again, my reply was ignored. I believed the manager had read my reply as his Whatsapp status immediately turned online when my WhatsApp reply was delivered to him.
Anyway, the pancake only cost $2.40. It is not about the money. It is the attitude of the manager and how the service recovery is done.
Why I need to drop by the outlet for refund or replacement when I am not even at fault? It is your staff who provided me with the wrong item which I'm allergy to.
Anyway I don't need your refund or delivery of the item. "I am not passing the buck" seems to be a rude reply to me; ignoring reply when the case was not close show the level of professionalism displayed by the manager was just like that. These are the reason why I decided to post this negative review.
Good luck to Mr Bean's Management.
Anabelle Wong
PLEASE DO NOT VISIT THIS STORE.
Ordered dumplings from grabfood pick up. Dumplings sold out but was not reflected in the system, and merchant did not cancel the order even though they are unable to provide the food. Wasted our time to travel down for picking up.
Alvin Loo
Just order a cold soybean drink with pearl. Ask for 100% sugar, when my kid open to drink at home, discover no sugar added and the soy bean drink taste weird. Waste my $ and time going over there to buy and end up throwing away at home.
Chiew Ru Chuan
at 1 march 4.45pm ordered soya coffee lady did not ask for sugar lvl n served me 0sugar.
Shirley Chen
Worst branch ever.. bought a few times just to verify their beancurd quality is that bad.. and yes it is still bad! Bought their normal beancurd and tang yuan beancurd today for dessert to try for the last time. The beancurd texture is still bad & hard (not smooth n soft) n color looks weirdly a little dark (not white) as compared to other branches..
Anna R.
Ordered via Grab.
First time getting served with soya beancurd in such crumbly condition. Looks rather unsightly but thankfully the taste is ok.
Brandon
Service is slow and the staff ( aunty) ALWAYS fills the cup 80% full. Give me 80% full but want charge me full price. Bloody ridiculous. Told her that it’s not full and missing a lot but she told me it’s supposed to be like that.
This Aunty either needs to go or get more training cus this is just not it.
21_ Rui en
The store in polyclinic Choa Chu Kang deducted 2 times from my nets payment, I informed the staff that my bank already deducted from my bank account but the staff insist me to pay again. She promised will paynow me if their bank receive double payment but I chase more than 3 weeks, they still don't want pay me back. Why so big company, only $14.30 have to drag so long and unwilling to do the refund.
Caleb Finn
I am quite stunned by the worst service from Fui Peng today at the LOT ONE outlet. Bad service, plus a bad attitude. We were the only customers there, and she ignored us. She busily flipped the pancakes for a good 3 minutes before asking for our order. I should have just walked away. Anyway, during payment, she snatched my Nets card and threw it on the counter when my transaction didn't go through, and yelled out “remove your card” a few times when the Nets machine beeped.
Mr Bean, are you not paying your staff enough wages? Is that why she is treating your customers badly?
Siva Prabha M
Ordered from them on several delivery platforms, and they always get the orders wrong. This has happened more than 5 times!! The most recent is today. We ordered six drinks (one warm, five cold), and only one warm drink came?? Sick of this nonsense, a waste of time and money.
Yi Jia
Poor after-sales service!
"I am not passing the buck but I want to inform you we do not refund customer in this manner." - replied via WhatsApp by the outlet manager Francis.
A staff member gave me the wrong pancake. I only realized this after leaving the outlet and starting to eat it.
I took a photo of the pancake and the receipt together and sent them to Mr Bean to obtain a refund via PayNow or delivery of the correct food item to my house.
My requests were ignored for a few days. Upon reminder, the outlet manager finally replied. The first sentence of his reply was, "I am not passing the buck but I want to inform you we do not refund customer in this manner." I replied to his response, informing him that it was unacceptable to inconvenience me by requiring me to drop by the outlet for a refund, as I was not at fault. Once again, my reply was ignored. I believed the manager had read my reply, as his WhatsApp status immediately turned online when my WhatsApp reply was delivered to him.
Anyway, the pancake only cost $2.40. It is not about the money. It is the attitude of the manager and how the service recovery is done.
Why should I need to drop by the outlet for a refund or replacement when I am not even at fault? It was your staff who provided me with the wrong item, which I'm allergic to.
Anyway, I don't need your refund or delivery of the item. The phrase "I am not passing the buck" seemed rude to me. Ignoring my reply when the case was not closed further demonstrated the manager's poor level of professionalism. These are the reasons I decided to post this negative review.
Good luck to Mr Bean's management.
Annabel Wong
PLEASE DO NOT VISIT THIS STORE.
Ordered dumplings for GrabFood pickup. The dumplings were sold out but were not reflected in the system, and the merchant did not cancel the order even though they were unable to provide the food. We wasted our time traveling down for pickup.
Alwin Loh
I ordered a cold soybean drink with pearls. I asked for 100% sugar. When my kid opened it to drink at home, we discovered no sugar was added, and the soybean drink tasted weird. I wasted my money and time going there to buy it, and ended up throwing it away at home.
Chew Ru Chuan
On March 1st at 4:45 PM, I ordered a soya coffee. The lady did not ask for the sugar level and served me zero sugar.
Sheryl Chen
Worst branch ever. I've bought from them a few times just to verify that their beancurd quality is indeed that bad, and yes, it is still bad! Today, I bought their normal beancurd and tang yuan beancurd for dessert, hoping to give them one last try. The beancurd texture is still bad and hard (not smooth and soft), and the color looks weirdly a little dark (not white) compared to other branches.
Ann R.
Ordered via Grab.
First time getting served soya beancurd in such a crumbly condition. Looks rather unsightly, but thankfully the taste is okay.
Brendan
Service is slow, and the staff (Aunty) ALWAYS fills the cup 80% full. They give me 80% full but charge me full price. Bloody ridiculous! I told her that it’s not full and missing a lot, but she told me it’s supposed to be like that.
This Aunty either needs to go or get more training because this is just not it.
Rui En
The store in Polyclinic Choa Chu Kang deducted from my NETS payment twice. I informed the staff that my bank had already deducted from my bank account, but the staff insisted I pay again. She promised to PayNow me if their bank received a double payment, but after more than 3 weeks of chasing, they still don't want to pay me back. Why does such a big company drag on for so long over only $14.30 and remain unwilling to issue the refund?
Cora Blaine
I am quite stunned by the worst service from Fui Peng today at the LOT ONE outlet. It was a combination of bad service and a bad attitude. We were the only customers there, and she ignored us. She busily flipped the pancakes for a good 3 minutes before asking for our order. I should have just walked away. Anyway, during payment, she snatched my Nets card and threw it on the counter when my transaction didn't go through. She yelled out, “Remove your card!” a few times when the Nets machine beeped.
Mr Bean, are you not paying your staff enough wages? Is that why she is treating your customers badly?
Siva Prathap M
Ordered from them on several delivery platforms, and they always get the orders wrong. This has happened more than 5 times! The most recent is today. We ordered six drinks (one warm, 5 cold), and only 1 warm drink came? I'm sick of this nonsense. It's a waste of time and money.
Jia Yee
Poor after-sales service!
"I am not passing the buck but I want to inform you we do not refund customers in this manner." - replied via WhatsApp by the outlet manager, Francis.
A staff member had given me the wrong pancake, and I only realized when I had left the outlet and started to eat it.
I took a photo of the pancake and the receipt together and sent it to Mr Bean to obtain a refund via PayNow or delivery of the correct food item to my house.
My requests were ignored for a few days. Upon a reminder, the outlet manager finally replied. The first sentence was "I am not passing the buck but I want to inform you we do not refund customers in this manner." I replied to his response and informed him that it was not acceptable to inconvenience me by requiring me to drop by the outlet for a refund, as I was not at fault. Once again, my reply was ignored. I believe the manager had read my reply, as his WhatsApp status immediately turned online when my WhatsApp reply was delivered to him.
Anyway, the pancake only cost $2.40. It is not about the money. It is the attitude of the manager and how the service recovery is done.
Why do I need to drop by the outlet for a refund or replacement when I am not even at fault? It is your staff who provided me with the wrong item, which I'm allergic to.
Anyway, I don't need your refund or delivery of the item. "I am not passing the buck" seems to be a rude reply to me; ignoring my reply when the case was not closed shows the level of professionalism displayed by the manager was just like that. These are the reasons why I decided to post this negative review.
Good luck to Mr Bean's Management.
Isabelle Wong
PLEASE DO NOT VISIT THIS STORE.
We ordered dumplings for pickup via GrabFood. The dumplings were sold out, but this was not reflected in the system, and the merchant did not cancel the order, even though they were unable to provide the food. This wasted our time traveling down for pickup.
Alvin Loh
I just ordered a cold soybean drink with pearl. I asked for 100% sugar, but when my kid opened it to drink at home, I discovered no sugar was added, and the soybean drink tasted weird. Wasted my money and time going over there to buy it, only to end up throwing it away at home.
Chew Ru Chuan
On March 1st at 4:45 PM, I ordered soya coffee. The lady did not ask for the sugar level and served me zero sugar.
Sheryl Chen
Worst branch ever. I've bought a few times just to verify their beancurd quality is that bad, and yes, it is still bad! I bought their normal beancurd and tang yuan beancurd today for dessert, to try for the last time. The beancurd texture is still bad and hard (not smooth and soft), and the color looks weirdly a little dark (not white), as compared to other branches.
Anna Rodrigues
Ordered via Grab. First time being served soya beancurd in such a crumbly condition. It looked rather unsightly, but thankfully the taste was okay.
Brendan
Service is slow, and the staff member (Aunty) ALWAYS fills the cup 80% full. They fill it 80% full, but want to charge full price. Bloody ridiculous! I told her that it wasn't full and was missing a lot, but she told me it was supposed to be like that.
This Aunty either needs to go or get more training, because this is just not it.
Rui An
The store in Polyclinic Choa Chu Kang deducted twice from my NETS payment. I informed the staff that my bank had already deducted the amount from my account, but the staff insisted I pay again. She promised to PayNow me if their bank received a double payment, but I've been chasing them for more than 3 weeks, and they still don't want to pay me back. Why would such a big company drag this on for so long over only $14.30 and be unwilling to issue the refund?
Positive Reviews
Ember Shen
$6 NDP set. I like pandan, but not kaya.
Jeffrey OwYeong
Hardly very few food establishment in CCK central sells porridge. I m glad that Mr Bean is one of them. What makes them special is that the rice & millet grains r cooked with fresh soya milk on the spot to ensure its freshness. And I must say that the toppings r very generous especially the big chicken meatballs.
Karen Teo
I likes all the aunties there, they are super friendly and also provide their best service.
jacqueline chiang
Pan cake hard like rock. Very disappointing! I was surprised when I feedback to outlet, shop assistant passed me a fresh one to compensate the hard one 👍🏻
However, just to feedback that the quality of pancake should be more consistent; it should be soft, hot but not hard. Few days ago I bought truffle mushroom $3.60 but pan cake is hard again! 😞 have to go outlet and feedback to them again.
The staff here are experienced and if you are familiar with them n addressed them, they are nice. I wish to recognise Siew Tin, she serves with a smile and she recognises her regular customers and know what kind of pan cake texture customer wants 👍🏻❤️
The previous Chinese supervisor is capable, fast and know to win customers’ heart but she has been transferred to Yew Tee outlet. Yew Tee’s pancake is soft n hot. Hope it continue its quality 🙏🏼
Joshua Chew
Service is slightly slow, but reasonable because one Aunty working. This branch is serverely understaffed, hope Mr Bean can look into the matter. Food is good, and very value for money. Elderly aunty very nice and tried her best to serve us to her best even though she was the only person working.
Geoffrey OwYeong
Hardly any food establishments in CCK Central sell porridge. I'm glad that Mr Bean is one of them. What makes them special is that the rice and millet grains are cooked with fresh soya milk on the spot to ensure its freshness. And I must say that the toppings are very generous, especially the big chicken meatballs.
Karin Teo
I like all the aunties there; they are super friendly and also provide their best service.
Jacelyn Chiang
Pancake was hard as a rock. Very disappointing! I was surprised when I gave feedback to the outlet; a shop assistant passed me a fresh one to compensate for the hard one 👍🏻
However, I just want to provide feedback that the quality of the pancake should be more consistent; it should be soft and hot, not hard. A few days ago, I bought the truffle mushroom ($3.60), but the pancake was hard again! 😞 I have to go to the outlet and give feedback to them again.
The staff here are experienced, and if you are familiar with them and address them, they are nice. I wish to recognize Siew Tin; she serves with a smile, recognizes her regular customers, and knows what kind of pancake texture customers want 👍🏻❤️
The previous Chinese supervisor is capable, fast, and knows how to win customers’ hearts, but she has been transferred to the Yew Tee outlet. Yew Tee’s pancake is soft and hot. Hope it continues its quality 🙏🏼
Joshua Chow
Service is slightly slow, but reasonable because only one aunty was working. This branch is severely understaffed. I hope Mr Bean can look into the matter. Food is good and very good value for money. The elderly aunty was very nice and tried her best to serve us, even though she was the only person working.
Amber Shen
The $6 NDP set. I like pandan, but not kaya.
Jeffrey Yong
Hardly any food establishments in CCK Central sell porridge. I'm glad that Mr Bean is one of them. What makes them special is that the rice and millet grains are cooked with fresh soya milk on the spot to ensure its freshness. And I must say, the toppings are very generous, especially the big chicken meatballs.
Karin Teo
I like all the aunties there; they are super friendly and also provide their best service.
Jocelyn Chang
The pancake was hard as a rock. Very disappointing! I was surprised when I gave feedback to the outlet; a shop assistant passed me a fresh one to compensate for the hard one. 👍🏻
However, I just want to provide feedback that the quality of the pancake should be more consistent; it should be soft and hot, not hard. A few days ago, I bought the truffle mushroom pancake for $3.60, but the pancake was hard again! 😞 I have to go to the outlet and provide feedback to them again.
The staff here are experienced, and if you are familiar with them and address them, they are nice. I wish to recognise Siew Tin; she serves with a smile, recognises her regular customers, and knows what kind of pancake texture customers want. 👍🏻❤️
The previous Chinese supervisor was capable, fast, and knew how to win customers' hearts, but she has been transferred to the Yew Tee outlet. Yew Tee's pancake is soft and hot. Hope it continues its quality. 🙏🏼
Joshua Choo
Service is slightly slow, but this is reasonable because only one aunty was working. This branch is severely understaffed; I hope Mr. Bean can look into the matter. Food is good and very good value for money. The elderly aunty was very nice and tried her best to serve us, even though she was the only person working.
