Q & M Dental Surgery at Lot One Shopping Mall brings comprehensive dental healthcare to the Choa Chu Kang community, operating as part of Singapore's most established dental group with over 25 years of trusted service since November 1996. Located at B1-06 between Scarlett Supermart and Unity Pharmacy, this accessible clinic serves families, professionals, and students with multi-disciplinary dental expertise through a network of 102 clinics across Singapore. The convenient basement location within Lot One makes dental care easily accessible via Choa Chu Kang MRT, providing professional dental services without the need to travel to specialized medical centers.
The clinic offers a complete range of primary dental care including scaling and polishing, alongside specialized services such as aesthetic dentistry, orthodontic braces, CAD CAM digital dentistry, children's dentistry, crowns and bridges, dentures, gum disease treatments, dental implants, nerve treatments, and wisdom tooth procedures. The experienced dental team, including highly praised practitioners like Dr. Jeffrey Lim, provides professional, friendly, and effective treatment that ensures patients feel comfortable and well-cared for throughout their visits. Advanced digital dentistry technology and modern treatment methods ensure optimal results while maintaining affordable pricing that makes quality dental care accessible to the diverse north-western community.
Operating Monday-Friday 10am-9pm and weekends 10am-6pm, Q & M Dental Surgery provides convenient scheduling that accommodates busy lifestyles, school schedules, and working professionals. The clinic's reputation for outstanding care, professionalism, and kindness has made it a trusted choice for families seeking comprehensive dental solutions in a comfortable, welcoming environment. Patients are encouraged to call ahead for appointments to ensure efficient service, and the clinic's commitment to affordable, reliable dental healthcare continues to serve the growing Choa Chu Kang community with the highest standards of dental excellence.
I call up Lot One outlet on 22 July 2025 at 5pm. Person spoken to me told me she is Jen. Of course, for a person who is very new to this dental, we will call up to enquire before deciding to proceed with appointment or not. I ask her if theres subsidy for elderly. She told me rudely, make appointment first. Ok, i decide to make appt. Only then she told me merdeka card yes. So is this how Q&M operates? No booking of appt, no answers to any enquiries? She then ask me what time i want, and all day is available for next day. When i say afternoon, she told me 10am. I was like hah? U ask me when i want, when i choose afternoon, she told me 10am. Mind you, she is still talking rudely throughout our conversation. When i got frustrated by her rude service, she ask why i need to be angry. First of all, if shes being nice, do u thing caller will react angry to u? NO. I told her if she cant attend to me, pass the phone to someone else who can arrange my appt. She told me off no one. No doctors and no incharge. So its up to me if i want go continue booking my appointment. Wow..for a well known Q&M...u have such a good service rude staff as a frontliner Jen. I decide to cancel my appt if all i receive was this kind of rude cold attitude even before i start to engaged ur service
Sheena
I called the Lot One outlet on July 22, 2025, at 5 PM. The person I spoke to told me her name was Jen. Of course, for someone very new to dental services, one would call to inquire before deciding whether to proceed with an appointment. I asked her if there's a subsidy for the elderly. She rudely told me to make an appointment first. Okay, I decided to make an appointment. Only then did she tell me that a Merdeka card would qualify. So, is this how Q&M operates? No appointment booking, no answers to any inquiries? She then asked me what time I wanted, and said the entire next day was available. When I said afternoon, she told me 10 AM. I was like, "Hah?" You asked me when I wanted, and when I chose afternoon, she told me 10 AM. Mind you, she was still talking rudely throughout our conversation. When I got frustrated by her rude service, she asked why I needed to be angry. First of all, if she's being nice, do you think a caller will react angrily to you? NO. I told her if she can't attend to me, to pass the phone to someone else who can arrange my appointment. She told me there was no one. No doctors and no one in charge. So it's up to me if I wanted to continue booking my appointment. Wow... for a well-known Q&M, you have such a "good service" rude staff as a frontliner, Jen. I decided to cancel my appointment if all I received was this kind of rude, cold attitude even before I started to engage your service.
Sheila
I called the Lot One outlet on July 22, 2025, at 5 PM. The person I spoke to told me she was Jen. Of course, for someone very new to dental services, one would call to inquire before deciding whether to proceed with an appointment. I asked her if there's a subsidy for the elderly. She told me rudely to make an appointment first. Okay, I decided to make an appointment. Only then did she tell me that a Merdeka Card was accepted. So is this how Q&M operates? No booking an appointment, no answers to any inquiries? She then asked me what time I wanted, adding that the entire next day was available. When I said afternoon, she told me 10 AM. I was like, "What?" You asked me when I wanted, and when I chose afternoon, she told me 10 AM. Mind you, she was still talking rudely throughout our conversation. When I got frustrated by her rude service, she asked why I needed to be angry. First of all, if she's being nice, do you think a caller would react angrily to you? NO. I told her if she couldn't attend to me, she should pass the phone to someone else who could arrange my appointment. She told me there was no one else. No doctors and no one in charge. So it's up to me if I wanted to continue booking my appointment. Wow... for a well-known Q&M, you have such a rude staff member, Jen, as a frontliner. I decided to cancel my appointment if all I received was this kind of rude, cold attitude even before I started to engage your service.
Positive Reviews
Choo Boon Linn
Today I went to Q&M Lot One for the first time ever for scaling and polishing, I'm impressed!! My attending dr was Dr Jeffrey! First time rarely bleed during dental procedures and no bad or unpleasant feeling during or post-visit, except a very little paste-on feel for someone who is highly self-aware or sensitive like me -- I can feel the foreign item, ie: resin used in teeth filling that I will need to adapt with. First time ever get tooth filliing in life, like 6 teeth at one go, but zero pain! Dr in the past never address my gum thinning issue due to overbrushing, and this is the first one ever! And because of my gum loss or to be precise, gum recession, it led to hole near the root canal zone of my teeth, so gotta fill up to avoid decay...
This dr is really nice, gentle and detail, also, not "forcy", and very transparent in telling me about my wisdom teeth conditions too, and alerted me that my bottom wisdom teeth are actually very deep inside and near to nerves, so there is risk in procedure and will need specialist for help.
(For this, last year Minmed Dental JP just told me that the procedure won't have issue, and I shall consider to do asap .. I compared the x-ray, looked the same.. so Dr Jeffrey today is much better and careful in diagnosing the conditions precisely using the x-ray output. He has the right attitudes which a dentistry practitioner should have!).
Dr may looks young, but he is definitely skillful and professional. Highly recommending to pay a visit with him here!
Jason Ang
Had a great dental visit with Dr Jeffrey Lim! 😀👍 Dr Jeffrey Lim was gentle and took time to explain to me my dental condition in great detail. The cleaning itself was painless, fast but thorough. Used to dread going to the dentist but Dr Jeffrey really made me feel comfortable and relaxed throughout my entire visit due to his friendly demeanour. I recommend all to give Dr Jeffrey Lim a visit for your dental needs. Dr Jeffrey is very professional, handsome and his music choices was fantastic too. He is the most awesome dentist I have seen in my life
H C
Today, I had an exceptional experience getting my teeth cleaned at Q&M Dental Surgery @Lot1 Shoppers' Mall. I am immensely grateful to Dr. Jeffery Lim and his team for their outstanding care. Dr. Jeffery demonstrated a remarkable level of professionalism and kindness. Prior to beginning the procedure, he inquired about my dental history and addressed any concerns I had. He explained each step of the process and ensured I understood how to respond during the treatment. Throughout the procedure, I could sense his attentiveness and gentle touch, which made me feel well taken care of. After the thorough cleaning and polishing, Dr. Jeffery also conducted a comprehensive examination of my dental health and promptly fixed a small cavity he discovered. I left feeling refreshed and rejuvenated. Additionally, I would like to express my gratitude to Ms. 彩珍 for providing me with a new mask to replace the one I had used. In conclusion, I extend my heartfelt appreciation to Dr. Jeffery and his entire team and highly recommend their exceptional dental services to my friends.
Nur Fidyyana
I went for scaling and polishing and
Dr Kevin was very nice and gentle. He advised me nicely about my teeth and I really appreciated it because I always fear going to the dentist
Receptionists are all very kind too!
Recommended
L M
Made an appointment online and was quickly arranged for a visit at my preferred time. Dr Emma explained every step very clearly during the whole session, be it cleaning/polishing/flossing etc. She also explained the process of Invisalign when I expressed interest for it, but wasn't pushy when I said that I didn't want to commit to the process. Very demure, very gentle!
Also, when Dr Emma suggested for X-ray, I told her my concerns about finances and she kindly suggested to do a mini x-ray instead of the full one, just to do a thorough check on the tooth that has some breakage. I felt that it was considerate of her to suggest that cos I never heard any other dentist do so before.
The clinic itself was clean and comfortable, with interesting new technology too
Total I paid $204.90, added the receipt in the photos
AngeOuDemon
Visited Q&M dental @ Lot 1 recently. Was very grateful that they were willing to slot me in without appointment - was having bad toothache the whole morning and decided to visit the nearest dental clinic. Told the staff that I don’t think I can endure the pain for another day. She was understanding and proceed to check with the doctor as they were fully booked that day. I’m so thankful for that ☺️
I was then attended by Dr Kevin. During the consultation, he explained to me in detailed - the procedure and the cost. Very patient and gentle. Got my molar tooth extracted smoothly, everything was done in less than 30 mins!
I would like to extend my thanks to Dr Kevin Yong and the staff/assistant for their professionalism and expertise.
👍🏻👍🏻👍🏻
Lim Wei Zheng
Dr Lim is very skillful and professional. He ensure that i was feeling at ease during the whole process of the extraction and sugery. He keep checking in with me if i feel pain during the whole process. He is transparent with the pricing, informing me about the price before proceeding with the treatment.
Kit Neo
I am super scared of going to the dentist. Every time I walked past Q & M Dental at Lot 1, I would just see see but walked away. But finally, I decided that I really must take care of my oral health.
So, I booked an appointment with Dr. Emma Wang at Q & M Lot 1, and I must say, it was the best decision ever! Dr. Emma was so reassuring and gentle during the teeth cleaning. She really put me at ease and made the whole experience so comfortable.
The clinic is clean and the staff, think her name is jen, are friendly too. If you have dental phobia like me, I strongly recommend Dr. Emma.
Now, I'm not so scared to go back for my regular check-ups! Thank you for such a wonderful experience.
Edit: Back for 6 months review, still as good!
Chonghan Lim
Attended by Dr Jeffrey Lim for yearly teeth cleaning, scaling and polishing, did tooth filling as well and he was very professional and meticulous. Ensures you feel well and okay all the time and explains procedures in great detail. Injection felt painless to my surprise, he is very skillful at what he do. Awesome team as well for admin matters and attentive nurse for doctor assistant. Highly recommended and always my first choice for teeth related matters/semi-annual cleaning.
Tommy Ng
Alight from red MRT line Choa Chu Kang and head into Lot 1 shopping mall. Head down to basement 1, they are located between Scarlett Supermart and Unity Pharmacy.
Q&M Dental has been around in Singapore for quite some time and till date I have just visited them. They definitely are one of the reputable brands that offer affordable dental services. Making an appointment was simple and straightforward, just drop them a phone call for their availability. One day before your appointment, they will call or text to remind you in case of any unforseen circumstances.
Dr Hee was my dentist and he made it a pleasant experience. He did a great job cleaning up my teeth and advised what was I doing wrong. He patiently explained the situation of my teeth and gums while explaining what I should do to maintain a healthy set of teeth. Kudos to the professionalism and friendliness Dr Hee portrays. Many thanks and I will be regularly returning to this dentist if it is Dr Hee.
Raihanaa Firdaus
Dr Jeffrey Lim and his nurses really put me at ease for my two very large fillings. He told me
That he had injected local anaesthetic but I didn’t even feel anything!!! Coming here to Q&M is the best decision I have ever made for my dental care! LOVE YOU GUYS!!
Shannon Teo
Booked a last minute appointment to get my wisdom tooth removed the day before. As someone who's paranoid with a low pain tolerance, I am beyond grateful to Dr Kevin Yong for being so patient and checking how I was feeling throughout the procedure. Thank you for making it so quick and painless! The staff there were very kind and understanding too :)
Kalista
Dr Jeffrey conducted wisdom tooth surgery for me, and the surgery was performed in a meticulous and quick manner. One thing that stood out to me was his gentle and kind communication style. He is also very patient and overall, his professionalism impressed me as empathetic healthcare professionals are few and far between in Singapore (unless you pay a premium for very expensive clinics). I shared with him that I had a low pain tolerance and he listened to my concerns and came ready with solutions for pain management. Both him and the nurse made sure that I was comfortable during the surgery as best as they could. He also suggested that I could listen to my own music during the surgery which distracted me from the pain which was a nice touch to the experience. I didn't suffer any complications from the surgery. I was also prescribed with medication that allowed for fuss-free healing. The administrative staff here was also professional and efficient. Overall, I highly recommend this clinic and my experience exceeded all of my expectations.
Zack
Dr. Emma is really good! I was honestly shocked by how she cared for my father. she infomed us about Oct 2025 Chas claim increased, can wait till then do root canal, very thoughtful, helped us reduce amount of cash out front. Honestly, nothing is cheap in Singapore, especially private healthcare.
You can genuinely feel her concern for her patients, and her recommendations are clearly based on expertise and experience.
Jason Ong
Had a great dental visit with Dr Jeffrey Lim! 😀👍 Dr Jeffrey Lim was gentle and took time to explain my dental condition to me in great detail. The cleaning itself was painless, fast but thorough. I used to dread going to the dentist, but Dr Jeffrey really made me feel comfortable and relaxed throughout my entire visit due to his friendly demeanour. I recommend everyone visit Dr Jeffrey Lim for their dental needs. Dr Jeffrey is very professional, handsome, and his music choices were fantastic too. He is the most awesome dentist I have seen in my life.
Ho Chee
Today, I had an exceptional experience getting my teeth cleaned at Q&M Dental Surgery at Lot1 Shoppers' Mall. I am immensely grateful to Dr. Jeffery Lim and his team for their outstanding care. Dr. Jeffery demonstrated a remarkable level of professionalism and kindness. Prior to beginning the procedure, he inquired about my dental history and addressed any concerns I had. He explained each step of the process and ensured I understood how to respond during the treatment. Throughout the procedure, I could sense his attentiveness and gentle touch, which made me feel well taken care of. After the thorough cleaning and polishing, Dr. Jeffery also conducted a comprehensive examination of my dental health and promptly fixed a small cavity he discovered. I left feeling refreshed and rejuvenated. Additionally, I would like to express my gratitude to Ms. 彩珍 for providing me with a new mask to replace the one I had used. In conclusion, I extend my heartfelt appreciation to Dr. Jeffery and his entire team and highly recommend their exceptional dental services to my friends.
Nur Fadiyah
I went for scaling and polishing, and Dr Kevin was very nice and gentle. He advised me nicely about my teeth, and I really appreciated it because I always fear going to the dentist.
Receptionists are all very kind too!
Recommended
Lim Meng
I made an appointment online and was quickly scheduled for a visit at my preferred time. Dr. Emma explained every step very clearly during the whole session, including cleaning, polishing, and flossing. She also explained the process of Invisalign when I expressed interest in it, but wasn't pushy when I said I didn't want to commit to the process. Very demure, very gentle!
Also, when Dr. Emma suggested an X-ray, I told her my financial concerns, and she kindly suggested a mini X-ray instead of a full one, just to do a thorough check on the tooth with some breakage. I felt that it was considerate of her to suggest that because I had never heard any other dentist do so before.
The clinic itself was clean and comfortable, with interesting new technology.
In total, I paid $204.90. I've added the receipt in the photos.
Angel Orh Demon
Visited Q&M Dental at Lot 1 recently. I was very grateful that they were willing to slot me in without an appointment. I was having a bad toothache the whole morning and decided to visit the nearest dental clinic. I told the staff that I don't think I can endure the pain for another day. She was understanding and proceeded to check with the doctor, as they were fully booked that day. I'm so thankful for that.
I was then attended by Dr. Kevin. During the consultation, he explained to me in detail the procedure and the cost. He was very patient and gentle. My molar tooth was extracted smoothly, and everything was done in less than 30 minutes!
I would like to extend my thanks to Dr. Kevin Yong and the staff and assistants for their professionalism and expertise.
Lim Wei Seng
Dr. Lim is very skillful and professional. He ensured that I was feeling at ease during the entire extraction and surgery. He kept checking in with me to see if I felt any pain. He was transparent with the pricing, informing me about the price before proceeding with the treatment.
Keat Neo
I am super scared of going to the dentist. Every time I walked past Q & M Dental at Lot 1, I would just see it but walk away. But finally, I decided that I really must take care of my oral health.
So, I booked an appointment with Dr. Emma Wang at Q & M Lot 1, and I must say, it was the best decision ever! Dr. Emma was so reassuring and gentle during the teeth cleaning. She really put me at ease and made the whole experience so comfortable.
The clinic is clean, and the staff (I think her name is Jen) are friendly too. If you have dental phobia like me, I strongly recommend Dr. Emma.
Now, I'm not so scared to go back for my regular check-ups! Thank you for such a wonderful experience.
Edit: Back for 6-month review, still as good.
Chong Hong Lim
Dr. Jeffrey Lim performed my yearly teeth cleaning, scaling, and polishing, and also did a tooth filling. He was very professional and meticulous. He ensures I feel comfortable throughout the process and explains procedures in great detail. The injection felt painless to my surprise; he is very skillful at what he does. The team is also awesome for administrative matters, and an attentive nurse assists the doctor. Highly recommended and always my first choice for dental matters and semi-annual cleaning.
Tony Ng
Alight from the red MRT line at Choa Chu Kang and head into Lot 1 Shopping Mall. Head down to Basement 1; they are located between Scarlett Supermart and Unity Pharmacy.
Q&M Dental has been around in Singapore for quite some time, and I have only just visited them. They are definitely one of the reputable brands that offer affordable dental services. Making an appointment was simple and straightforward; just drop them a phone call to check their availability. One day before your appointment, they will call or text to remind you in case of any unforeseen circumstances.
Dr. Hee was my dentist, and he made it a pleasant experience. He did a great job cleaning my teeth and advised me on what I was doing wrong. He patiently explained the situation of my teeth and gums, and what I should do to maintain a healthy set of teeth. Kudos to the professionalism and friendliness Dr. Hee portrays. Many thanks, and I will be regularly returning to this dentist, provided Dr. Hee is my dentist.
Raihanah Firdaus
Dr Jeffrey Lim and his nurses really put me at ease for my two very large fillings. He told me that he had injected local anaesthetic, but I didn’t even feel anything!!! Coming here to Q&M is the best decision I have ever made for my dental care! LOVE YOU GUYS!!
Sharon Teo
Booked a last-minute appointment to get my wisdom tooth removed the day before. As someone who's paranoid with a low pain tolerance, I am beyond grateful to Dr Kevin Yong for being so patient and checking how I was feeling throughout the procedure. Thank you for making it so quick and painless! The staff there were very kind and understanding too :)
Krista
Dr Jeffrey performed my wisdom tooth surgery, and the procedure was meticulous and quick. What stood out was his gentle and kind communication style. He is also very patient, and overall, his professionalism impressed me, as empathetic healthcare professionals are few and far between in Singapore (unless one pays a premium for expensive clinics). I shared with him that I had a low pain tolerance, and he listened to my concerns and came ready with solutions for pain management. Both he and the nurse made sure that I was comfortable during the surgery as best they could. He also suggested that I listen to my own music during the surgery, which distracted me from the pain and was a nice touch. I didn't suffer any complications from the surgery. I was also prescribed medication that allowed for fuss-free healing. The administrative staff here was also professional and efficient. Overall, I highly recommend this clinic, and my experience exceeded all of my expectations.
Zac
Dr. Emma is really good! I was honestly shocked by how she cared for my father. She informed us about the increased CHAS claim for October 2025, and that we could wait until then to do the root canal. This was very thoughtful, and helped us reduce the amount of cash out front. Honestly, nothing is cheap in Singapore, especially private healthcare. You can genuinely feel her concern for her patients, and her recommendations are clearly based on expertise and experience.
Choo Boon Lin
Today I went to Q&M Lot One for the first time ever for scaling and polishing, and I'm impressed! My attending Dr. was Dr. Jeffrey! This is the first time I've experienced minimal bleeding during dental procedures, and I had no bad or unpleasant feeling during or post-visit. The only exception was a very slight paste-like sensation for someone highly self-aware or sensitive like me – I can feel the foreign item, i.e., resin used in teeth filling, that I will need to adapt to. It was also my first time ever getting tooth fillings in my life – approximately six teeth at one go – but with zero pain! Doctors in the past never addressed my gum thinning issue due to overbrushing, and this is the first time it's ever been addressed! Because of my gum loss (or, to be precise, gum recession), it led to holes near the root surfaces of my teeth, which needed to be filled to avoid decay.
This Dr. is really nice, gentle, and detailed. He's also not "forceful" and was very transparent in telling me about my wisdom teeth conditions as well. He alerted me that my bottom wisdom teeth are actually very deep inside and near nerves, so there is a risk in the procedure and it will require a specialist for help. (In contrast, last year, Minmed Dental JP simply told me that the procedure wouldn't have issues and that I should consider doing it ASAP. I compared the X-rays, and they looked the same. Therefore, Dr. Jeffrey today is much better and more careful in diagnosing the conditions precisely using the X-ray output. He has the right attitude that a dentistry practitioner should have!)
Dr. Jeffrey may look young, but he is definitely skillful and professional. I highly recommend paying him a visit here!
Justin Ang
Had a great dental visit with Dr. Jeffrey Lim! 😀👍 Dr. Jeffrey Lim was gentle and took time to explain my dental condition in great detail. The cleaning itself was painless, fast yet thorough. I used to dread going to the dentist, but Dr. Jeffrey really made me feel comfortable and relaxed throughout my entire visit thanks to his friendly demeanor. I recommend everyone visit Dr. Jeffrey Lim for their dental needs. Dr. Jeffrey is very professional, handsome, and his music choices were fantastic too. He is the most awesome dentist I have seen in my life.
Ho Chee
Today, I had an exceptional experience getting my teeth cleaned at Q&M Dental Surgery at Lot1 Shoppers' Mall. I am immensely grateful to Dr. Jeffery Lim and his team for their outstanding care. Dr. Jeffery demonstrated a remarkable level of professionalism and kindness. Prior to beginning the procedure, he inquired about my dental history and addressed any concerns I had. He explained each step of the process and ensured I understood how to respond during the treatment. Throughout the procedure, I could sense his attentiveness and gentle touch, which made me feel well taken care of. After the thorough cleaning and polishing, Dr. Jeffery also conducted a comprehensive examination of my dental health and promptly fixed a small cavity he discovered. I left feeling refreshed and rejuvenated. Additionally, I would like to express my gratitude to Ms. 彩珍 for providing me with a new mask to replace the one I had used. In conclusion, I extend my heartfelt appreciation to Dr. Jeffery and his entire team and highly recommend their exceptional dental services to my friends.
Nur Firdiana
I went for scaling and polishing, and Dr. Kevin was very nice and gentle. He advised me nicely about my teeth, and I really appreciated it because I always fear going to the dentist.
Receptionists are all very kind too!
Recommended
Lucas Mark
I made an appointment online, and a visit was quickly arranged for my preferred time. Dr. Emma explained every step very clearly during the whole session, including cleaning, polishing, and flossing. She also explained the process of Invisalign when I expressed interest in it, but wasn't pushy when I said that I didn't want to commit to the process. Very demure, very gentle!
Also, when Dr. Emma suggested an X-ray, I told her my financial concerns, and she kindly suggested doing a mini X-ray instead of a full one, just to thoroughly check the tooth that had some breakage. I felt that it was considerate of her to suggest that because I had never heard any other dentist do so before.
The clinic itself was clean and comfortable, and featured interesting new technology.
In total, I paid $204.90. I've added the receipt in the photos.
Angie Meng
Visited Q&M Dental at Lot 1 recently. I was very grateful that they were willing to slot me in without an appointment, as I was having a bad toothache the whole morning and decided to visit the nearest dental clinic. I told the staff I didn't think I could endure the pain for another day. She was understanding and proceeded to check with the doctor, as they were fully booked that day. I am so thankful for that.
I was then attended by Dr Kevin. During the consultation, he explained to me in detail: the procedure and the cost. He was very patient and gentle. My molar tooth was extracted smoothly; everything was done in less than 30 minutes!
I would like to extend my thanks to Dr Kevin Yong and the staff and assistant for their professionalism and expertise.
Lim Zheng Wei
Dr. Lim is very skillful and professional. He ensured that I was feeling at ease during the whole process of extraction and surgery. He kept checking in with me to see if I felt pain during the whole process. He is transparent with the pricing, informing me about the price before proceeding with the treatment.
Kiat Neo
I am super scared of going to the dentist. Every time I walked past Q & M Dental at Lot 1, I would just look, but always walked away. Finally, I decided that I really must take care of my oral health.
So, I booked an appointment with Dr. Emma Wang at Q & M Lot 1, and I must say, it was the best decision ever! Dr. Emma was so reassuring and gentle during the teeth cleaning. She really put me at ease and made the whole experience so comfortable.
The clinic is clean, and the staff (I think her name is Jen) are friendly too. If you have dental phobia like me, I strongly recommend Dr. Emma.
Now, I'm not so scared to go back for my regular check-ups! Thank you for such a wonderful experience.
Edit: Back for 6-month review, still as good!
Cheong Han Lim
Dr. Jeffrey Lim performed my yearly teeth cleaning, scaling, and polishing, and also did a tooth filling. He was very professional and meticulous. He ensures you feel comfortable and explains procedures in great detail. To my surprise, the injection felt painless; he is very skillful at what he does. The team is also awesome for administrative matters, and the nurse who assists the doctor is very attentive. Highly recommended and always my first choice for dental matters, including semi-annual cleanings.
Tom Ng
Alight from the red MRT line at Choa Chu Kang and head into Lot 1 shopping mall. Head down to Basement 1; they are located between Scarlett Supermart and Unity Pharmacy.
Q&M Dental has been around in Singapore for quite some time, and I have just visited them for the first time. They are definitely one of the reputable brands that offer affordable dental services. Making an appointment was simple and straightforward; just drop them a phone call to check their availability. One day before your appointment, they will call or text to remind you in case of any unforeseen circumstances.
Dr. Hee was my dentist, and he made it a pleasant experience. He did a great job cleaning my teeth and advised me on what I was doing wrong. He patiently explained the situation of my teeth and gums, while also explaining what I should do to maintain a healthy set of teeth. Kudos to the professionalism and friendliness Dr. Hee portrays. Many thanks, and I will be regularly returning to this dentist if it is Dr. Hee.
Raihana Firdaus
Dr Jeffrey Lim and his nurses really put me at ease for my two very large fillings. He told me that he had injected local anaesthetic, but I didn’t even feel anything! Coming here to Q&M is the best decision I have ever made for my dental care! LOVE YOU GUYS!!
Sharon Teo
I booked a last-minute appointment to get my wisdom tooth removed the day before. As someone who's paranoid with a low pain tolerance, I am beyond grateful to Dr Kevin Yong for being so patient and checking how I was feeling throughout the procedure. Thank you for making it so quick and painless! The staff there were very kind and understanding too :)
Kalisa
Dr. Jeffrey performed my wisdom tooth surgery meticulously and quickly. One thing that stood out to me was his gentle and kind communication style. He is also very patient, and overall, his professionalism impressed me, as empathetic healthcare professionals are few and far between in Singapore (unless you pay a premium for very expensive clinics). I shared with him that I had a low pain tolerance, and he listened to my concerns and came ready with solutions for pain management. Both he and the nurse made sure I was comfortable during the surgery, as best they could. He also suggested that I listen to my own music during the surgery, which distracted me from the pain and was a nice touch to the experience. I didn't suffer any complications from the surgery. I was also prescribed medication that allowed for fuss-free healing. The administrative staff here was also professional and efficient. Overall, I highly recommend this clinic, and my experience exceeded all of my expectations.
Zaki
Dr. Emma is really good! I was honestly shocked by how she cared for my father. She informed us about the increased CHAS claim for October 2025, and that we could wait until then to do the root canal, which was very thoughtful and helped us reduce the amount of cash out front. Honestly, nothing is cheap in Singapore, especially private healthcare. You can genuinely feel her concern for her patients, and her recommendations are clearly based on expertise and experience.
Choo Boon Lin
Today, I went to Q&M Lot One for the first time ever for scaling and polishing, and I'm impressed! My attending doctor was Dr. Jeffrey. This is the first time I've experienced so little bleeding during a dental procedure, and I had no bad or unpleasant feelings during or post-visit. The only sensation was a slight 'paste-on' feel, which, for someone highly self-aware or sensitive like me, meant I could feel the foreign item (i.e., resin used in teeth filling) that I will need to adapt to. This was also my first time ever getting a tooth filling – six teeth at once – but with zero pain! Doctors in the past never addressed my gum thinning issue due to overbrushing, and Dr. Jeffrey is the first to do so. My gum loss, or more precisely, gum recession, had led to holes near the root canal zone of my teeth, which needed to be filled to avoid decay.
Dr. Jeffrey is truly nice, gentle, and detailed. He's also not "forcy" and was very transparent in discussing my wisdom teeth conditions. He alerted me that my bottom wisdom teeth are actually very deep inside and near nerves, indicating a risk in the procedure and the need for a specialist's help. (In contrast, last year, Minmed Dental JP simply told me the procedure wouldn't have an issue and that I should consider doing it ASAP. Although I compared the X-rays and they looked similar, Dr. Jeffrey today was much better and more careful in precisely diagnosing the conditions using the X-ray output. He truly possesses the right attitude that a dental practitioner should have!)
Dr. Jeffrey may look young, but he is definitely skillful and professional. I highly recommend paying him a visit here!