Shakura Pigmentation Beauty Lot One brings Japan\'s renowned pigmentation treatment expertise to Singapore\'s Choa Chu Kang community, serving as a specialized beauty clinic within the convenient Lot One Shoppers\' Mall environment. As a three-time winner of HerWorld Spa Awards\' Best Anti-Pigmentation Facial, Shakura offers the innovative Miroko® Pigmentation Treatment designed specifically for Asian skin, making it the premier destination for families and professionals seeking effective, non-invasive solutions for melasma, freckles, age spots, and hyperpigmentation in Singapore\'s northwest region.
The clinic specializes in advanced pigmentation treatment using their proprietary Miroko® system, which requires no lasers, invasive procedures, or light machines, ensuring zero downtime and allowing clients to resume daily activities immediately after treatment. Each personalized session features the Shakura Active Formula enriched with Milk Essence and Roselle Extract, with concentrations adjusted to individual skin needs and concerns. The clinic effectively treats melasma, chloasma, freckles, sun spots, and various forms of hyperpigmentation through gentle yet effective methods that repair and rejuvenate skin while achieving visible lightening results.
Conveniently located within Lot One Shoppers\' Mall, Shakura Pigmentation Beauty offers new customers the opportunity to experience their Miroko® Whitening Treatment at 8 nett (valued at 58), making professional pigmentation treatment accessible and affordable. The clinic\'s strategic mall location allows clients to combine their beauty treatments with shopping and dining experiences, while its proximity to Choa Chu Kang MRT station ensures excellent accessibility for customers across Singapore. With proven results and numerous success stories showing significant improvement in long-standing pigmentation issues, Shakura delivers the Japanese standard of beauty care that has helped clients achieve brighter, more even skin tone.
Have been with Shakura for more than 5 years and I must say I am increasingly disappointed. Not only is it true that each time they hard sell you to renew your package, the services get worse and worse each time and especially when you give them less than positive feedback on their app after the treatment. I used to have a fixed senior therapist since I was a regular, but over time they just swap the therapist out to newer ones without informing me, and I always get different therapists. The more I went, the more lacklustre the service was, especially with the shoulder massage which was barely even a massage, the extraction, and most of it just seemed rushed. Once they get you to sign after hard selling, they don’t really care about you anymore.
Peggy Ang
Will not ever go back again! Went to try their trial session last time and got to sign a huge package about 50 sessions, due to their hard selling!! Finally, manage to finish the package!
They will serve you very well during the trial. After hard sell you and after you signed up with them. They will not care about you anymore.
Do not like their overall services. The front desk service not able to know how many sessions left for my package and only consultant will know. Still need consultant to get back to me. Does it mean, you want to hard sell me to sign another package again? I won’t sign up again after the first foolish decision.
In terms of the facial session, is super lousy.
Shoulder massage is just 5min, just go thru the motion. Extraction also do in a rush not clean at all. I still have to extract myself after facial. They will arrange their customers very packed resulting low attention, as they will attended to other customers.
They will cancel your appointment when beautician has something on. They will not have backup beautician to serve on ur appointment day when you already pushed away other appointment to go for your facial.
Most important thing is, never see my face has any improvement after so many sessions with them.
Kyra
PLEASE AVOID THIS OUTLET. Went for a trial facial session and ended up being hard sold. The consultant, Joy, tried to hard sell me even before I begin my trial session. After I rejected, she tried to hard sell me again. She even shut me in the consultation room and refused to let me leave despite the fact the I already told her I have other appointment afterwards. I waited 40 minutes in the room and in the end, it was another consultant who came to let me off. I was late for my appointment as a result.
Pavani Naidu
I visited Shakura for the trial facial session and while the treatment itself was decent, I found the experience to be quite uncomfortable due to the persistent hard-selling of their packages. The treatment was nice. My skin felt refreshed, and the therapist had good hands.
Even after expressing that I wanted to try the service first and not wanting to commit to anything long-term, I was repeatedly pressured to sign up for a package (before and after the facial). It took away from the relaxation I was hoping for. I understand that businesses need to promote their services, but there’s a fine line between informing and pressuring.
I hope the management can work on creating a more comfortable environment where customers don’t feel obligated or guilt-tripped into making purchases. A more customer-focused approach would go a long way in encouraging repeat visits.
Great potential, just ease up on the sales talk and you’ll have people coming back on their own.
Cindy Ong
Here's the edited review:
"I have been with Shakura for more than 5 years, and I must say, I am increasingly disappointed. Not only do they hard sell you to renew your package each time, but the services also get progressively worse, especially if you provide less-than-positive feedback on their app after a treatment. I used to have a fixed senior therapist as a regular client, but over time, they started swapping therapists out for newer ones without informing me, so I always get different therapists. The more I went, the more lacklustre the service became, especially the shoulder massage, which was barely even a massage, and the extraction. Most of the treatment just seemed rushed. Once they get you to sign after hard selling, they don’t really care about you anymore."
Penny Ang
I will never go back again! I went for a trial session and was pressured into signing a huge package of about 50 sessions, due to their aggressive hard-selling tactics. Finally, I managed to finish the package!
They serve you very well during the trial. However, once they've hard-sold you and you've signed up with them, they will not care about you anymore.
I do not like their overall services. The front desk staff were not able to tell me how many sessions were left for my package; only a consultant would know. I still needed a consultant to get back to me. Does this mean they want to hard-sell me into signing another package again? I won't sign up again after that first foolish decision.
In terms of the facial sessions, they are super lousy. The shoulder massage is just 5 minutes, and they just go through the motions. Extractions are rushed and not thorough at all. I still have to extract myself after the facial. They book their customers too closely together, resulting in low attention, as they attend to other customers simultaneously.
They cancel appointments when a beautician has other commitments. They do not have a backup beautician to serve you on your appointment day, even when you've already pushed away other appointments to go for your facial.
Most importantly, I never saw any improvement in my face after so many sessions with them.
Kaira
PLEASE AVOID THIS OUTLET. Went for a trial facial session and ended up being hard sold. The consultant, Joy, tried to hard sell me even before I began my trial session. After I declined, she tried to hard sell me again. She even shut me in the consultation room and refused to let me leave despite the fact that I already told her I had another appointment afterwards. I waited 40 minutes in the room, and in the end, it was another consultant who came to let me leave. I was late for my appointment as a result.
Pavina Naidu
I visited Shakura for a trial facial session. While the treatment itself was decent – my skin felt refreshed and the therapist had good hands – I found the overall experience quite uncomfortable due to the persistent hard-selling of their packages.
Even after expressing my desire to try the service first and not commit to anything long-term, I was repeatedly pressured to sign up for a package, both before and after the facial. This significantly detracted from the relaxation I was hoping for. I understand that businesses need to promote their services, but there’s a fine line between informing and pressuring.
I hope the management can work on creating a more comfortable environment where customers don’t feel obligated or guilt-tripped into making purchases. A more customer-focused approach would go a long way in encouraging repeat visits.
There's great potential here; just ease up on the sales talk, and you’ll have people coming back on their own.
Mandy Ong
Having been with Shakura for more than 5 years, I must say I am increasingly disappointed. Not only do they consistently hard sell you to renew your package, but the services also deteriorate, especially if you provide less-than-positive feedback on their app after a treatment. I used to have a fixed senior therapist since I was a regular, but over time, they just swap the therapists out for newer ones without informing me, leading to me always getting different therapists. The more I went, the more lacklustre the service became, especially the shoulder massage (which was barely even a massage) and the extraction; most of it just seemed rushed. Once they get you to sign after hard selling, they don’t really care about you anymore.
Pei Qi Ang
I will not ever go back again! I went to try their trial session last time and ended up signing a huge package of about 50 sessions, due to their hard selling tactics! I finally managed to finish the package!
They will serve you very well during the trial. After they hard-sell you and you've signed up with them, they will not care about you anymore.
I do not like their overall services. The front desk staff were not able to tell me how many sessions were left for my package; only a consultant would know. I still needed a consultant to get back to me. Does this mean you want to hard-sell me into signing another package? I won’t sign up again after the first foolish decision.
In terms of the facial sessions, they are super lousy. The shoulder massage is just 5 minutes, and they just go through the motions. Extractions are also done in a rush and are not clean at all. I still have to extract myself after the facial. They schedule their customers very closely, resulting in low attention, as they attend to other customers.
They will cancel your appointment when a beautician has something else on. They will not have a backup beautician to serve you on your appointment day, even when you've already pushed away other appointments to go for your facial. The most important thing is, I never saw any improvement in my face after so many sessions with them.
Kaira
PLEASE AVOID THIS OUTLET. Went for a trial facial session and ended up being hard sold. The consultant, Joy, tried to hard sell me even before I began my trial session. After I declined, she tried to hard sell me again. She even shut me in the consultation room and refused to let me leave, even though I had already told her I had another appointment afterwards. I waited 40 minutes in the room, and in the end, it was another consultant who came to let me out. I was late for my appointment as a result.
Pavithra Naidu
I visited Shakura for the trial facial session. While the treatment itself was decent – my skin felt refreshed, and the therapist had good hands – I found the overall experience quite uncomfortable due to the persistent hard-selling of their packages.
Even after expressing that I wanted to try the service first and not commit to anything long-term, I was repeatedly pressured to sign up for a package (both before and after the facial). This took away from the relaxation I was hoping for. I understand that businesses need to promote their services, but there’s a fine line between informing and pressuring.
I hope the management can work on creating a more comfortable environment where customers don’t feel obligated or guilt-tripped into making purchases. A more customer-focused approach would go a long way in encouraging repeat visits.
Great potential; just ease up on the sales talk, and you'll have people coming back on their own.
Positive Reviews
Maegan Ong
had a wonderful facial treatment experience with Yvonne Choo at Shakura. She is genuinely herself and makes you feel completely at ease throughout the session. I really appreciate that she never pressured me into anything, and instead focused on giving honest advice that suited my needs. Her friendly and down-to-earth attitude made the whole experience so comfortable and enjoyable. It’s rare to meet someone so sincere in this industry, and I truly value her professionalism and warmth. 🥰
Aihua Tan
Chloe is friendly and pays attention to the details, explaining to me my face condition. My face is soft and supple after each session. Feel Satisfied and pampered. Highly recommended !!
AMEERAH NASRA
Maggie is the best beautician that really make my skin much better,,even my pigmentation getting lighter n more better, I strongly recommended shakura facial the best...😘😘🌹🌹❤️❤️ …
Shu Hui
Tracy is a professional and attentive consultant. She provides detailed explanations and appropriate recommendations according to skin conditions. Staff are also friendly.
Xiaoen Ng
Tracy provided me with detailed and professional advice regarding my skin concerns. She took the time to understand my issues, explained the possible causes, and recommended suitable treatments. Her expertise and patience made the entire experience reassuring and informative. I truly appreciate her guidance and the care she put into addressing my skin problems.
Jas L
Generally very happy with the service provided by my beautician, Yvonne. I feel face is cleansed thoroughly and I feel refreshed after every session. It would be great if the room was bigger and more comfy.
Yusri J
My consultant is Christie Yong is an exceptional consultant and a real genuine person. My sessions with her every month was very enjoyable and I am happy attending it. Kudos to her service and professionalism. Definitely someone who deserves more from the company.
Chee khai Cheah
Tracy is an exceptional skincare consultant. Her attention to detail and personalized approach made all the difference. She took the time to understand my skin concerns and provided clear, helpful advice on how to best care for it. The improvement in my skin is a testament to her skill and dedication.
sathya subramaniam
Recommend Tracy Yeoh at Lot 1 for anyone looking for an facial therapist. She's attentive and genuinely listens to all my skin concerns before recommending treatments. It's clear she takes the time to understand my individual needs, which makes a huge difference. After each session, I can see the difference in my skin, which is exactly what I'm looking for. Her professionalism and personalized approach make every visit a positive experience.
Irene Mak
Just had one of the best facial treatments I’ve experienced in a long time! From the moment I stepped in, I felt welcomed and cared for. The space was serene and spotless, with soft music and calming scents. My therapist, Yvonne explained each step and tailored the treatment to my skin’s needs. I walked out feeling refreshed, lighter, and my face looked visibly brighter and hydrated.
Barbar Gree
I’ve completed 5 sessions at Shakura Pigmentation Beauty in Lot One, and I’m really pleased with the progress so far. My skin looks noticeably clearer brighter.
Special thanks to my consultant, Tracy, who has been very professional and attentive throughout the sessions. She always takes the time to explain each step of the treatment and ensures I feel comfortable. I appreciate her gentle approach and genuine care for my skin’s condition.
Ai Hwa Tan
Chloe is friendly and pays attention to the details, explaining my face condition to me. My face is soft and supple after each session. I feel satisfied and pampered. Highly recommended!
Amirah Nasra
Maggie is the best beautician that really makes my skin much better. Even my pigmentation is getting lighter and better. I strongly recommend the Shakura Facial; it's the best...😘😘🌹🌹❤️❤️
Xiu Hui
Tracy is a professional and attentive consultant. She provides detailed explanations and appropriate recommendations tailored to skin conditions. Staff are also friendly.
Siew En Ng
Tracy provided me with detailed and professional advice regarding my skin concerns. She took the time to understand my issues, explained the possible causes, and recommended suitable treatments. Her expertise and patience made the entire experience reassuring and informative. I truly appreciate her guidance and the care she took in addressing my skin problems.
Jass Lim
Generally very happy with the service provided by my beautician, Yvonne. I feel my face is thoroughly cleansed and I feel refreshed after every session. It would be great if the room was bigger and more comfy.
Yusri Jamal
My consultant, Christie Yong, is an exceptional consultant and a real genuine person. My sessions with her every month were very enjoyable, and I was happy attending them. Kudos to her service and professionalism. Definitely someone who deserves more from the company.
Chee Kai Cheah
Tracy is an exceptional skincare consultant. Her attention to detail and personalized approach made all the difference. She took the time to understand my skin concerns and provided clear, helpful advice on how to best care for my skin. The improvement in my skin is a testament to her skill and dedication.
Sathish Subramaniam
Recommend Tracy Yeoh at Lot 1 for anyone looking for **a** facial therapist. She's attentive and genuinely listens to all my skin concerns before recommending treatments. It's clear she takes the time to understand my individual needs, which makes a huge difference. After each session, I can see the difference in my skin, which is exactly what I'm looking for. Her professionalism and personalized approach make every visit a positive experience.
Eileen Mak
Just had one of the best facial treatments I’ve experienced in a long time! From the moment I stepped in, I felt welcomed and cared for. The space was serene and spotless, with soft music and calming scents. My therapist Yvonne explained each step and tailored the treatment to my skin’s needs. I walked out feeling refreshed and lighter, and my face looked visibly brighter and hydrated.
Barry Gwee
I’ve completed 5 sessions at Shakura Pigmentation Beauty in Lot One, and I’m really pleased with the progress so far. My skin looks noticeably clearer and brighter.
Special thanks to my consultant, Tracy, who has been very professional and attentive throughout the sessions. She always takes the time to explain each step of the treatment and ensures I feel comfortable. I appreciate her gentle approach and genuine care for my skin’s condition.
Megan Ong
I had a wonderful facial treatment experience with Yvonne Choo at Shakura. She is genuinely herself and makes you feel completely at ease throughout the session. I really appreciate that she never pressured me into anything, and instead focused on giving honest advice that suited my needs. Her friendly and down-to-earth attitude made the whole experience so comfortable and enjoyable. It’s rare to meet someone so sincere in this industry, and I truly value her professionalism and warmth. 🥰
Aihui Tan
Chloe is friendly and pays attention to the details, explaining my skin condition to me. My face is soft and supple after each session. I feel satisfied and pampered. Highly recommended!
Amirah Nasra
Maggie is the best beautician that really makes my skin much better. Even my pigmentation is getting lighter and even better. I strongly recommend the Shakura Facial. It's the best... 😘😘🌹🌹❤️❤️
Su Ann
Tracy is a professional and attentive consultant. She provides detailed explanations and appropriate recommendations based on skin conditions. The staff are also friendly.
Sean Ng
Tracy offered me detailed and professional advice regarding my skin concerns. She took the time to understand my issues, explained the possible causes, and recommended suitable treatments. Her expertise and patience made the entire experience reassuring and informative. I truly appreciate her guidance and the care she put into addressing my skin problems.
Jas Lim
Generally very happy with the service provided by my beautician, Yvonne. I feel my face is cleansed thoroughly and refreshed after every session. It would be great if the room was bigger and more comfy.
Yusri Jamal
My consultant, Christie Yong, is an exceptional consultant and a truly genuine person. My sessions with her every month were very enjoyable, and I am happy to attend them. Kudos to her service and professionalism. Definitely someone who deserves more from the company.
Chee Kai Cheah
Tracy is an exceptional skincare consultant. Her attention to detail and personalized approach made all the difference. She took the time to understand my skin concerns, providing clear, helpful advice on how to best care for it. The improvement in my skin is a testament to her skill and dedication.
Satish Subramaniam
I recommend Tracy Yeoh at Lot 1 for anyone looking for a facial therapist. She's attentive and genuinely listens to all my skin concerns before recommending treatments. It's clear she takes the time to understand my individual needs, which makes a huge difference. After each session, I can see the difference in my skin, which is exactly what I'm looking for. Her professionalism and personalized approach make every visit a positive experience.
Eileen Mak
Just had one of the best facial treatments I’ve experienced in a long time! From the moment I stepped in, I felt welcomed and cared for. The space was serene and spotless, with soft music and calming scents. My therapist, Yvonne, explained each step and tailored the treatment to my skin’s needs. I walked out feeling refreshed and lighter, and my face looked visibly brighter and hydrated.
Gregory Barbar
I’ve completed 5 sessions at Shakura Pigmentation Beauty in Lot One, and I’m really pleased with the progress so far. My skin looks noticeably clearer and brighter.
Special thanks to my consultant, Tracy, who has been very professional and attentive throughout the sessions. She always takes the time to explain each step of the treatment and ensures I feel comfortable. I appreciate her gentle approach and genuine care for my skin’s condition.
Meg Ong
I had a wonderful facial treatment experience with Yvonne Choo at Shakura. She is genuinely herself and makes you feel completely at ease throughout the session. I really appreciate that she never pressured me into anything, and instead focused on giving honest advice that suited my needs. Her friendly and down-to-earth attitude made the whole experience so comfortable and enjoyable. It’s rare to meet someone so sincere in this industry, and I truly value her professionalism and warmth. 🥰
