I'm happy with Ms Chow's service as she is professional, friendly, and served me with patience.
Salim Subhan
5
I’ve been to this shop since my primary school days. Very good service; I will recommend. They offer very detailed and thorough examinations and good advice.
Ling Ying Tan
5
I’ve been a regular at the optical shop. I like the design of the spectacles and appreciate the warm customer service. Thanks, Pik Yee, for rushing out my spectacles as I broke the old one.
Wong Toh Yin
5
Pik Yee demonstrated professionalism and provided useful guidance. Happy with the overall service and product delivery. Keep this up! Thank you.
Ting Ting
5
I've been visiting Capitol Optical at Lot One for a few years. All the staff, especially Pik Yee, are very helpful and knowledgeable. She always goes the extra mile and never fails to remind me when my contact lenses are running out or if there are any upcoming promotions. Thanks for the excellent service.
Syarah Ira
5
Here's the edited review:
"I have been coming here to get contact lenses. This was my first time getting spectacles, and I was attended by Pik Yee. The whole session took about 1.5 hours because she is very detailed in her checks. No regrets!"
Selina Wong
5
Have been going to Capitol @ Lot 1 for a few years, and their service has always been consistent. Their staff are really friendly and approachable. Special mention to Chow Pik Yee, who's always so genuine and courteous, and constantly seeks out the best deals for her customers. Keep up the good work.
Karen Tan
5
I’ve been a customer of Capital Optical for many years, largely due to Pik Yee, who has always provided exceptional service.
Pik Yee is professional, knowledgeable, and incredibly patient. She takes the time to explain everything clearly, whether it’s helping to choose the right frames, advising on suitable lenses, or conducting thorough eye checks. Her warm and friendly approach makes every visit a smooth and pleasant experience.
I trust her so much that I even bring my kids to her for their eye care needs. She’s fantastic with them—gentle, engaging, and always making sure they feel comfortable. It gives me great peace of mind knowing our entire family’s eye care is in such capable hands.
Thank you, Pik Yee.
Yan Yi Yip
5
Katherine was a very kind and patient optometrist who worked efficiently. During the contact lens coaching session, she provided very detailed instructions on handling the contacts and guided me as I was learning how to put them on. She also offered advice on how to improve my contact lens insertion technique as the session progressed. Overall, the staff there are all quite friendly and nice! 😁
Teh Yi Xin Hannah
5
I had a fantastic experience at Capitol Optical's Lot One store. The staff were incredibly knowledgeable and helpful, taking the time to explain everything thoroughly and answer all my questions. The eye exam was very detailed, and I appreciated the personalised advice I received. The store itself was clean and well-organised, and I was impressed with the range of frames they had available. I would highly recommend this store to anyone looking for quality eyewear and excellent service. I'd like to give a special shout-out to Katherine. She was very friendly and kind, which made it easy for my mom to interact with her. Her advice was also very easy to follow and helped in maintaining a steady eye power level.