Location:
Quality products and services
Cotton On Lot One brings Australian laid-back fashion and lifestyle to Singapore's Choa Chu Kang community through its spacious MEGA store format, delivering the effortless, lived-in style that has made this brand a global phenomenon since 1991. As one of 29 Cotton On locations across Singapore, this flagship outlet within Lot One Shoppers' Mall celebrates self-expression and accessibility, offering fashion-forward individuals and families a comprehensive selection of contemporary apparel that embodies the relaxed Aussie lifestyle in Singapore's dynamic northwest region.
The MEGA store format showcases an extensive range of men's and women's apparel alongside Cotton On Body's lingerie and intimate wear collections, plus rubi accessories that complete every look. From casual everyday essentials to statement pieces, the store offers durable, affordable clothing that combines comfort with contemporary design, catering to diverse style preferences through collections that emphasize both quality and value. The carefully curated selection ensures customers can build complete wardrobes that reflect their individual personalities while maintaining the brand's signature effortless aesthetic.
Positioned at #01-21/22 on the ground floor of Lot One Shoppers' Mall, Cotton On operates daily with extended hours from 10:00 AM to 9:30 PM, providing convenient access for shoppers throughout the week. The store's prime ground-floor location offers easy accessibility and seamless integration with the mall's dining and entertainment options, while its proximity to Choa Chu Kang MRT station makes it highly accessible for fashion enthusiasts across Singapore. The spacious MEGA store layout allows comfortable browsing and ensures customers can fully explore Cotton On's diverse fashion offerings in a relaxed shopping environment.
Based on 45 reviews
Out of 188 shops
Not enough ratings
ZM Shawn Zhang
Worst cotton on that i have visit, both the manager and the crew need proper staff training. You won't like to shop at the shop that their staff will put unfriendly eye contact towards you while shopping. Not a shop that i would recommend.
Sinbad Han
Ladies can go. Not much for guys. 3 pair of shoes for 30 bucks now.
Celest Wee
The 'offer' should be put at the correct places. I chose 2 clothings under the offer board and it turns out that the 2 clothings were sold at their original prices.
Genie Weng
The staff broke her word. I was trying to change the size of dress I bought just yesterday. In the begging, I didn't expect the staff will allow me to change because it is on sale about 50% off. But the staff promised me that I can change so I went back home to take the clothes. After 30 minutes when I came back, she turned out to refuse to change. Then she should tell me at the first time instead of wasting my time.
Diana Tee
Being calling their line for almost every hour, both Lot One & Causeway Point outlets. No one seem to pick it up.... really business are so good that they are not free to pink up call? Then why bother to have a contact no???? Disappointed. Not that they had forgotten to remove the security tag on the pants I bought. I wouldn’t bother to call.....
Lixin Tan
Misleading advertisement—if you’re only offering 50% off the second full-priced BRA then be clear about it, not claim to be offering 50% off “Cotton On Body items” because that term includes workout pants, panties, etc. Even the staff is confused as hell. EDIT (4 February): Went back to the store for a refund and the manager was so rude it was incredible. Raising her voice at me and just slamming the money and receipt on the table. W o w.
iluv seokjin
refund can be done at any outlets but this staff choose to lie and told me that i had to go back to the store where i purchased. really want to waste people time lol ! worse customer service. don't go to this outlet
Celeste Wee
The 'offer' should be clearly marked. I chose two clothing items under the offer board, but it turned out they were sold at their original prices.
Jenny Weng
The staff broke her word. I was trying to change the size of the dress I bought just yesterday. In the beginning, I didn't expect the staff would allow me to change because it was on sale, about 50% off. But the staff promised me that I could change it, so I went back home to get the clothes. After 30 minutes, when I came back, she refused to allow the change. She should have told me at first instead of wasting my time.
Deanna Tee
I've been calling their line for almost every hour, trying both the Lot One and Causeway Point outlets. No one seems to pick it up. Is business really so good that they're not available to pick up calls? Then why bother to have a contact number? Disappointed. It's not as if I'm calling for no reason; they had forgotten to remove the security tag on the pants I bought. I wouldn't bother calling otherwise.
Lixing Tan
Misleading advertisement—if you’re only offering 50% off the second full-priced bra, then be clear about it. Don't claim to be offering 50% off "Cotton On Body items," because that term includes workout pants, panties, etc. Even the staff is confused as hell. EDIT (4 February): Went back to the store for a refund, and the manager was so rude it was incredible. Raising her voice at me and just slamming the money and receipt on the table. W o w.
Alvin Siew Jin
Refunds can be done at any outlet, but this staff chose to lie and told me that I had to go back to the store where I purchased. They really wanted to waste people's time! Worst customer service. Don't go to this outlet.
Shawn Zi Ming Zhang
Worst Cotton On that I have visited, both the manager and the crew need proper staff training. You won't like to shop at a shop where their staff make unfriendly eye contact towards you while shopping. Not a shop that I would recommend.
Celeste Wee
The 'offer' should be applied to the correct items. I chose two clothing items under the offer board, but it turned out they were sold at their original prices.
Ginny Weng
The staff broke her word. I was trying to change the size of the dress I bought just yesterday. In the beginning, I didn't expect the staff would allow me to change it because it was on sale, about 50% off. But the staff promised me that I could change it, so I went back home to take the clothes. After 30 minutes, when I came back, she then refused to allow the change. She should have told me at first instead of wasting my time.
Deanna Tee
I've been calling their line almost hourly, both Lot One & Causeway Point outlets. No one seems to pick it up. Really, is business so good that they are not free to pick up calls? Then why bother to have a contact number? Disappointed. This is after they had forgotten to remove the security tag on the pants I bought. I wouldn't bother to call otherwise.
Lee Sin Tan
Misleading advertisement: If you’re only offering 50% off the second full-priced BRA, then be clear about it. Don't claim to be offering 50% off “Cotton On Body items,” because that term includes workout pants, panties, etc. Even the staff is confused as hell. EDIT (4 February): Went back to the store for a refund, and the manager was so rude it was incredible. Raising her voice at me and just slamming the money and receipt on the table. W o w.
Ivan Soon Jin
Edited review: "Refunds can be done at any outlet, but this staff member chose to lie and told me that I had to go back to the store where I purchased it. They really want to waste people's time! Worst customer service. Don't go to this outlet."
Shawn Zi Ming Zhang
Worst Cotton On I have visited. Both the manager and the crew need proper staff training. You wouldn't like to shop at a store where the staff makes unfriendly eye contact with you while shopping. Not a store that I would recommend.
Em Ily
Currently have a great discount sale ongoing!
Xuan Ze Pay
I always shop here for the design and quality ❤️
D
Lots of variety. Good place to shop for clothes
Johnny Choo
The sales, services and payment counters are tremendous, amazing professional and curterciously
Jeslyn Lim
This branch always has sale! It's together with Cotton On Body so it's a plus!
Mer S.
Very neat, spacious and clean. Easy to browse through the merchandise.
M Yap
Cute clothes! Great place to buy basic pieces that will last a while. My denim jacket from Cotton On that I bought almost 5 years ago still feels new
Nicolette -
Went there recently and the staff were super nice and helpful. Felt very welcomed and really made me feel comfortable to ask for help. They really made my shopping experience better! 5 stars mainly for the staff providing amazing customer service!
Emily
A great discount sale is currently ongoing!
Xuan Ze Peh
I always shop here for the design and quality. ❤️
Dee
Lots of variety. It's a good place to shop for clothes.
Johnny Chew
The sales, services, and payment counters are tremendous, amazingly professional, and courteous.
Jocelyn Lim
This branch always has sales! It's together with Cotton On Body, so it's a plus!
Merissa
Very neat, spacious, and clean. Easy to browse the merchandise.
Sinclair Han
Ladies can go. Not much for guys. 3 pairs of shoes for 30 bucks now.
Mei Yap
Cute clothes! Great place to buy basic pieces that will last a while. My denim jacket from Cotton On that I bought almost 5 years ago still feels new.
Nicoletta
Went there recently, and the staff were super nice and helpful. Felt very welcomed and really made me feel comfortable asking for help. They really made my shopping experience better! Five stars, mainly for the staff's amazing customer service!
Emily
They currently have a great discount sale!
Xuan Ze Pay
I always shop here for the design and quality. ❤️
Dee
Lots of variety. It's a good place to shop for clothes.
John Choo
The sales, services, and payment counters are tremendous, amazingly professional, and courteous.
Jocelyn Lim
This branch always has sales! It's together with Cotton On Body, so it's a plus!
Mercy See
Very neat, spacious, and clean. Easy to browse the merchandise.
Sunder Han
Ladies can go. Not much for guys. 3 pairs of shoes for 30 bucks now.
Ming Yap
Cute clothes! Great place to buy basic pieces that will last a while. My denim jacket from Cotton On, which I bought almost 5 years ago, still feels new.
Nicola
Went there recently, and the staff were super nice and helpful. I felt very welcomed, and they really made me feel comfortable asking for help. They really made my shopping experience better! Five stars, mainly for the staff providing amazing customer service!
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