First time here and will never return back to here. The service cannot make it. Staffs are all so unfriendly. Wanna buy something ask for assistance, the lady told me to see for myself. " You don't see the case meaning sold out. With the tone of looking down of people. "
Yee
5
Staff very attentive and friendly, good customer service. They restock the blind box once is almost sold out.
Ming Ming
5
Very long queue today. But managed to get the labubu for my children finally. Children all happy happy. Thankful to the gold hair girl staff for explaining what the queue is about
Arwen goh
1
I went to lot one popmart 2 times. Both of the two times the cashier doesn't want to scan my membership points. The first time she was saying that it's the same when I tap my credit card. The second time was a man with the tattoo on his arm, he didn't even scan my points and he was also very unfriendly. What kind of working attitude is this??
Choo Choo
1
At Chua Chu Kang Lot One Pop Mart. My friend and I was trying to pick a blind box. And one of the staff just keep standing beside us and look at us. It's very uncomfortable, we are not going to steal, damage the box nor weight the blind box. We understand the rules. We also happen to see and overheard the staff pass the top up blind box to the regular and tell the regular not to tell anyone. Not sure what was done behide the scene. This will result us to avoid Lot One Pop Mart.
Amanda
1
Chinese middle-aged female staff, quite big sized, is always refilling the popular series (such as cola labubu, hirono, dimoo disney) for her friends only. It's obvious because she will signal to her friends before refilling. And choose not to refill (take a longer route, bring back to the storeroom) if there are other customers also waiting for the refill.
Hope Popmart can make the shopping experience fairer for all customers. And this is coming from a customer who has bought many boxes, not just a camper.
Wayne Ngian
4
Just a standard popmart outlet selling blind boxes and huge figures. Prices are above average and items range are somewhat gathered around a certain themed figure category. 4 star for an above average blindbox shopping experience.
Le Hoang Giap
5
Nice place with very wide view and extremely bright place. This place sells a lot of merchandise that might suprise you! But a very nice place to come in to buy or just to do some window shopping. I bought 2 Dimoo one to support them. The quality of the product is nice, packaging are good and also have free carry on if you want to bring along with you. Staff here are very friendly, except for the fact that they were speaking in Chinese at first to me, which I don't understand haha. But after that he explained everything back to me in English. A very nice and helpful staff! Also the check out is very fast, available for card payment and also PayNow, etc... Definitely will come back here to buy more as this place finds me a warmful feeling.
Big Bad Calamity
2
Neat and clean store. No one was manning the counter. Then a guy with tattoos came out. See his face can tell attitude problem one. Very unfriendly but then i thought to myself maybe he have disability because he is mute. No acknowledgement when i say thank you, not even a smile. Oh well a mute can have attitude issue too.
Having said that it's very nice of pop mart to hire people with disability. But even autistic people knows to smile and courteous. Maybe train your staff on proper customer service. And i don't receive any carrier when i bought a blind box. Lucky i wear a bag and it's big enough to fit the item.
kululu
1
Won’t buy in sg anymore ,Thailand are more stock ,queue for three hour end up the pop mart staff just come say only three box available terrible experience