Reviews for PrimaDéli

Ben Qi Ang

August 18, 2025

2

Please have a sign to let customers know where to queue for waffles, because people have cut my queue twice when I'm standing where people normally queue. Sometimes, the aunties also take their order when I've been standing in front of them for so long, waiting to say my order. The workers don't even lead them to the correct side of the queue. Please do this ASAP.

Karl Au

August 18, 2025

1

Wanted to order a peanut butter + hazelnut waffle. Based on the pricing in the photo, it should be $2.10 plus 90c as additional filling. However, the service crew wanted to charge us $3.20. The reason given was that it was based on $3 for hazelnut and then 20c for peanut butter as an additional filling. Yes, it is just a 20c difference, but this is false marketing and incorrect pricing since this is not stated clearly in the price list. The filling given was also minimal. See attached photo. This used to be my go-to for waffles. There are better ones out there now. Will avoid.

Aqila

August 18, 2025

1

Usually, I go here for blueberry waffles. The service is… let’s just say bad. The kind of bad where you start wondering if you’ve been cursed. Recently, I just wanted a few pastries and one singular waffle. Easy, right? There were only three customers. I positioned myself directly in front of the waffle-making station like a hawk staking out prey. The other two customers were waiting for their waffles. Suddenly, a new person strolls in, stands behind me, and his order was taken first. Either I blended into the décor like a sentient coat rack or my existence registered on some quantum level where it was both acknowledged and ignored at the same time. So, new strategy: I stood in front of the cashier and grabbed a butter cake, not because I wanted it, but because I needed something in case waffles were forever out of reach for me. Then, the waffle station worker looked at me and asked, “Is that all?" Now THIS is my moment. “One blueberry waffle,” I declared, finally locking eyes with destiny. At the register, the other worker repeated my order, I confirmed it, she handed me my bag — by hand, very traditional — and I walked home, victorious. Or so I thought. I opened the bag. Pastries? Check. Butter cake? Check. Blueberry waffle? Missing. Gone. Abducted. I saw it made with my own TWO eyes, but perhaps it was never even put into the bag. I can only hope that in the afterlife, my blueberry waffle and I will be reunited. Until then… I ate the butter cake like it’s my consolation prize from the universe.

Ariel Tay

August 18, 2025

2

The quality has dropped, and the staff were very rude, especially the cashier lady. After payment, no receipt was given. The purchase was made on a weekend, at around 5 PM. The sequence of orders was also messy; they would give items to customers who ordered after you, first. It’s messy! Moreover, the waffles are no longer up to Prima Deli standard. They were thin and soft. Not worth the brand name and price paid. Disappointing. Peanut: $2.10 and Chocolate: $2.40. Please refer to the photo.

Barry Toh

August 18, 2025

2

Disappointed with my old-school peanut butter waffle as its exterior was not crispy and crunchy and paled in comparison to the waffles I had at Prima Deli JP.