Turned off by Chloe's very poor service attitude. I will not come here again.
Caroline Clement
5
The best in the west! Friendly staff, and most importantly, capable and reliable masseuses. DAVID, ALEX, IRENE, GUO, and JANE – look for them if you want to relax and relieve your body pain. Worth the money!
Sonia Ng
5
Had an excellent massage here, and felt refreshed after a long day at work.
Cahaya Aisha
5
Definitely a nice place to drop by whenever I need 'self care'. Very convenient and a nice massage experience. I love Fiona's strength when massaging my whole body and legs; she knows where the painful joints are and helps to ease them. Another lady (I forgot her name) also provided a nice massage experience. I will definitely come back every month. 😁
Andrew Joseph
2
The therapist had a fever, and his nose was running throughout the session. No face mask was worn! I had to tell him to go softer (7-8), despite my visible discomfort. Then, at one point, he worked on my legs with one hand while on his phone with the other. I could hear keyboard clicks. This was very poor service.
Previous visits were good, but this occasion has let the business down.
Faye Lim
5
I've always come here since I was young, also because I live nearby. The staff are very pleasant and professional.
I was served by Mr. Kevin for the on-chair massage. He is very knowledgeable. He makes sure the right pressure is used for each point and explains where and why you hurt. Sometimes, he also shares info about healthy wellness. He never rushes and patiently takes time for each point.
The same goes for Ms. Anna, who did a full body massage for me. She was polite and professional, and her pressure was always on point. She has since moved to the Junction 8 branch.
If you have a preferred masseur, do note down their name and check with the front desk to inquire about their availability or to find out where they might have transferred. Enjoy!
Melanie Tham
5
I like how they ask customers to wash their feet when they enter. Irene gave me a 1-hour body massage, and she was very skillful. She was able to relieve my body aches with the right amount of pressure.
Michelle Baptista
1
Maggie - nails too long and massage was painful. Technique needs to be checked and compared to other staff. Please conduct a quality check of your staff's technique to ensure consistent service quality and performance. Didn't even ask if pressure was okay. Very disappointed. Still paid full price out of pity though.
Nur Syifa
1
Called the hotline to book an appointment. The staff manning the phone was impatient and didn't answer my queries properly. It was obviously my first time booking here, and I was not well aware of the services provided. When asked, the way she responded was sarcastic. And she ended the call by saying she had another customer to attend to. Kindly brush up on your customer service.
Update: Called back and my experience was far better than before. She must've recognised my disappointment via the phone. It takes zero cents to be kind to your potential customers.
Joanna Ting
3
Good. The foot massage is good; try it tonight, especially since I injured my left leg and was massaged by Guo. Maybe you should try to keep yourself healthy. Feet are also important to you, since we need them to walk our daily journey!
I think Spaze massage is more economical compared to others, since I have also visited other massage centers. You can check out the prices using Google Maps!