Lot One Food Parking

Rating Summary

1.9

45 reviews

5
87%
4
91%
3
96%
2
100%
1
96%

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Reviews for Tenderfresh Xpress

Bluu

Bluu

5

Huge wings!!! Super flavourful, meaty and delicious. The chilli is also great, I like the sour spiciness of it! Reasonable speed of getting my order at the counter. Had this 3 times, never had any issues. No issues with the staff either. I think it'll be good to just cut up the parts by default.

Jumain Kalil

Jumain Kalil

1

Your Staff Nurul is very RUDE!! I bought 2 happiness plate 6 chicken. She only give me 5 chilli sachets. So i requested extra chilli, because theres many chicken. She said must pay $0.20 for 2 chilli. I tell her. Even KFC will give because it make sense. How are you going to feast with many piece of chicken with ONLY 6 chilli sachets. Think about it. when i walk away she said out loud "Complain Ah, Complain Ah". So i am doing it now upon her request.

Ng Heng Siong

Ng Heng Siong

2

Ordered 1 x bbq half spring chicken with pasta(add pasta) 1 x 3pcs fried chicken. 1 x coleslaw It's dinner time and needed to wait, which is fine. Eventually I got it after 10 minutes. Grab it and when home. Turns out, half spring chicken is missing......I think the food packer got confused by the word "pasta only". Something needs to be done to the menu.

sofiah

sofiah

1

ordered thru foodpanda multiple times and all those times not once have they made my order on time. every time i have to wait there for 30-50 minutes for chicken and fries. horrible service. two different instances. when i went up to ask wheres my order, they have not prepare it although i arrived 15+ minutes after collection time. theres a reason why we order thru foodpanda/grab but seems like they prioritise those who orders thru counter. (waited almost up to an hr today for chicken tortilla and fries lol.)

Isabella Lim

Isabella Lim

5

Rarely any queues and Even if there is it's cleared up quickly because food is served fast. Food is delicious and they give a generous amount for a cheap price. Person was not rude as well.

Robert Soo

Robert Soo

2

Tenderfresh was supposed to be almost as good as Jollibee from the Philippines, but this branch sells dry fried chicken, and the staff are always short on smiles. Chicken in Yew Tee tastes better with friendly staff.

Jay Natarajan

Jay Natarajan

1

My food order, delivered by Foodpanda, took so long to arrive that my fish was wet and soggy by then. Do not order from here; there are better places out there!

Jessica Mok

Jessica Mok

1

Your staff's attitude could be improved with further training. This is not the first time she has displayed such an attitude. My husband made the same comment about the same plump lady. If it were during rush hour, I could understand her unpleasant demeanor. However, please check your CCTV footage from around 12:35 PM. When I was there, there was no queue, except for a man who placed an order before me. Your staff was very rude and showed no sense of politeness. There wasn't even a 'thank you.' It's as if she feels everyone owes her a living. Please ask her if she even wants to earn a living in the F&B industry. If so, she should be made aware of the importance of providing good customer service. No one spoke rudely to her, not even the man who ordered before me. What a day spoiler!

Wei Keong

Wei Keong

1

Ordered 2 pieces of fried chicken at 10:37 AM. Was told it would take 25 minutes and agreed. Came back at 11:06 AM and was told it would need an additional 10 minutes. I replied, "You said 25 minutes," and the cashier said it was not ready and to wait. The cashier was obviously not truthful about the waiting time. Such a disappointment in the service.

Lynn Mun

Lynn Mun

1

I ordered beef spaghetti and a 2-piece wing rice set. The amount of fries I got was totally unbelievable. The fries were to replace the coleslaw, and guess the amount of fries I got? It was just nine! I don't think I bought a kid's meal. The cashier was very rude, with a long face and an attitude as if I owed her one. Will never go back there again.