Reviews for EC House

Heng Yi Lim

August 18, 2025

1

Worst haircut experience of my life. The barber was extremely slow, cut very roughly, and it even hurt because he was tearing my hair out with every pass. I instructed him to leave the top of my head untouched, yet he sheared off most of my hair and even had the gall to change the direction of my slope. Not to mention, he kept looking away during the cut and attending to other customers, leaving me sitting there waiting for him. I only wish he could replace my hair, because this experience was genuinely worse than any other haircut I’ve ever had, and for a higher price than usual to boot.

Ben Tan

August 18, 2025

4

The price is now $14 after December 1st. The price hike is quite substantial, exceeding the 8% GST increase. I was served by Jessy Chan. She gives a good haircut and skillfully cuts my hair to suit my head shape, delivering the style I want. Overall, I am dropping one star due to the price hike. However, Jessy's haircut is 5 stars.

Chong Li Keat

August 18, 2025

1

One of the hairdressers here, a lady with a bob haircut, gave my sister a really bad haircut. She didn't understand simple instructions like 'cut above eyebrows' and 'cut 5cm off,' which is kind of shameful because you're supposed to be a hairdresser. She also kept talking to her friends while cutting her hair. I know it's supposed to be an express hairdresser, and we can't expect similar treatment as a salon, but I think the hairdressers here should at least have a basic understanding of following a customer's instructions, since we're paying for the service. If you don't even understand the meaning of 'cut above eyebrows' and 'cut 5cm,' then I personally don't think you should choose to be a hairdresser. If you don't respect your customer, then don't work in such a sector. Very disappointing. Even if we're students, it doesn't mean we should have a very short haircut, especially when it's cut to such an ugly style. Happened on December 20, 6:15 PM.

Pam Pam

August 18, 2025

5

I've never had a bad haircut here. I've been going to this place countless times. Keep up the good work and great service!

Anna Lim

August 18, 2025

1

Subject: Urgent Feedback Regarding Staff Conduct at Lot One (09/08/2025) Dear [ec house cut hair stylist Owners or Manager], I would like to give urgent feedback regarding one of your staff members — a short-haired lady with yellow-silver hair — during my visit on 09/08/2025 at around 14:51. Her behavior was extremely rude and unprofessional. She displayed a poor attitude, had no patience, and even raised her voice at customers. When I brought my 3-year-old daughter for a simple fringe cut, she called out to me in a very angry tone (“Hello, Auntie!”) which was unnecessary and unpleasant. As paying customers (I paid $14 for the haircut), we expect basic respect and service, not this kind of treatment. This experience completely spoiled our day. If such behavior continues, I believe more customers will be discouraged from visiting your shop. I request a call from the Manager or Owner as soon as possible to address this matter. Thank you for your attention.