I visited this outlet on 24/6/24 at around 9pm, and was served by hairstylist Kevin Huang. He was meticulous with the haircut and the end result was fantastic. Thank you for your service! Would recommend him to anyone who needs a haircut :)
XL
1
BEWARE of an extremely rude and unprofessional boomer woman working here. I've never met a stylist so rude before in my life! Asked for a quick trim and prior to cutting my hair she started to repeatedly insult the condition of my hair in Chinese, passing it off as advice. 1) Nobody asked for your unsolicited advice, 2) Mind you, my hair is straight, soft and in good condition, 3) I kept quiet despite her rude comments so not sure if she wanted to insult me because she was having a bad day or something.
She then proceeded to complain in Chinese to another male staff that she has to work till late. Haircut was OK but female staff's attitude was appalling. She is short, middle-aged and has short brown curly hair. Haircut is also $14 now, suggest those who read this to take your money elsewhere.
Hong Yi Lim
1
Worst haircut experience of my life. Barber was very very slow, cut very roughly and it even hurt because he was tearing my hairs out with every pass. Instructed him to leave the top of my head untouched, yet he sheared off most of my hair and even had the gall to change the direction of my slope. Not to mention he kept looking away during the cut and attending to other customers, leaving me sitting there waiting for him. I only wish he could replace my hair, because this experience was genuinely worse than any other haircut I’ve ever had, and for a higher price than usual to boot.
Chintan
5
Awesome services. The staff meticulously did my hair to the perfection I wanted. Especially Mr. Andy, (Apologies if I've addressed you wrongly). I have been to multiple quick stop saloons, and most of them rush you at these peak (especially 7-8pm Sunday night), but this gentleman carefully did it the way I wanted. Loved it.
Cheers🫡🫡🫡
Edmund John Gabriel
5
Excellent customer service from Mr Jackson at 12:45 PM on Monday 21/7/25
Anna Lee
1
Subject: Urgent Feedback Regarding Staff Conduct on 09/08/2025 Lot One brands
Dear [ec house cut hair stylist owners or Manager],
I would like to give urgent feedback regarding one of your staff members — a short-haired lady with yellow-silver hair — during my visit on 09/08/2025 at around 14:51PM.
Her behavior was extremely rude and unprofessional. She displayed a poor attitude, had no patience, and even raised her voice at customers. When I brought my 3-year-old daughter for a simple fringe cut, she called out to me in a very angry tone (“Hello, Auntie!”) which was unnecessary and unpleasant.
As paying customers (I paid $14 for the haircut), we expect basic respect and service, not this kind of treatment. This experience completely spoiled our day. If such behavior continues, I believe more customers will be discouraged from visiting your shop.
I request a call from the manager or owner as soon as possible to address this matter.
Thank you for your attention.
Ken Tan
4
Price is now $14 after 1st December. Price hike is really a lot. More than 8% gst
Was served by Jessy Chan. She gives a good haircut and knows how to cut my hair according to my head shape with the haircut that I want.
Overall, I dropping one star due to the price hike. But Jessy haircut is 5 stars
Pum Pum
5
Never fail to have a bad haircut here, been going to this place countless times. Keep up the good work and great service!
chocolatecake
1
one of the hairdresses here, a lady with a bob haircut, gave my sister a really bad haircut. she didn't understand simple instructions like cut above eyebrows and cut 5cm length, which is kinda shameful because you're supposed to be a hairdresser. she also kept talking to her friends while cutting her hair. i know its supposed to be a express hairdresser and we can't expect similar treatment to that of a salon, but i think the hairdressers here should at least have the basic understanding of following the instructions a customer gives, since we're paying them money. if you don't even understand the meaning of cut above eyebrows and cut 5cm, then i personally don't think you should choose to be a hairdresser. If you don't respect your customer, then don't work in such a sector. very disappointing. even if we're students, it doesn't mean we should have a very short haircut- especially when it's cut to such an ugly style. Happened on 20 December, 6:15pm.
August Ong
5
Am writing in to leave a positive review for the hairstylist, Deren Teo, at the Chua Chu Kang Lot One outlet.
First when i entered the shop, i did not have small change and immediately he was able to noticed it and assisted me while juggling with another customer on hand
With a few customers ahead of me, he was able to deliver to those customers and was very accommodating. When it was my turn, he was able to accommodate to my request and was able to know how the hair cut would fit if its short/long and was able to deliver a professional haircut result in the end.
With his professionalism, enthusiastic and positive attitude, i hope his effort can be noticed and also hope that by writing in this review, it may assist him with his career as well! :)