It has relocated to the basement at Lot One. Still my favourite choice to go to for affordable and generous portion dessert. Love how smart they package their drink with a baking sheet in between so that it won’t be any leakage or spills. Highly recommended!(:
sabrina peng
1
Queue for 15 to 20mins, the moment is my turn to order then tell me number 18 sold out and also a few things sold out at 630pm. Can't the staff use common sense if the queue is long. Inform the people that which ever number had sold out first or put up a notice.
Jesse Lim
1
Hi, I would like to share the experience on behalf of my relatives and some of my rider friends. According to my relatives, they visited the stall just last week and was hurled vulgarities by one of the staff working there. Reason behind is because the stall staff felt that my relatives were a little rude towards her, which I felt that my relatives weren't rude at all. I was there and I saw the whole thing. The vendor even said some hokkien bad words to some of my rider friends. I have to admit that some of the riders may be having a bad day and they may look a little upset when it comes to collecting their food which was delayed, but still I feel that the vendor cannot like say cb or f you to the riders. I got it myself one time just two weeks back. Also, my relatives way of talking may be a little loud but they weren't angry at the moment. I also saw one of my former rider friend yesterday being scolded by the same staff for collecting the order late when it was prepared and ready half an hour ago. Also, another female rider today told us that the staff also even said that the stall staff even wanted to pick a fight with a indian couple as she not in good mood. Of course, we were taken back too. The stall staff is a lady with slightly dyed blonde hair by the way. We understand that sometimes the staff may be agitated when it comes to peak hours, but still like cannot say bad words to us or show like angry attitude or something like that. We don't hold anything against you all or what but we just want to like hope that you all could be a little bit better like last time? Last time staff were very polite and don't anyhow scold customer or what one. We hope that you all can be more better in terms of friendliness and be happier at work even at peak periods ya. Peace.
Nimrod Delante
1
I usually don’t write reviews online, but with this recent experience, I told myself it’s best to be honest with what my nephew and I felt that moment we bought drinks from this stall.
I felt sad with the gentleman’s treatment with me and my nephew when we went to Nine Fresh at basement 1 in Lot One on 27 July 2021, around 6pm. No doubt that the milk tea and the fruity ayou jelly we bought were very tasty (we liked it a lot), but the gentleman could have been more professional in his act. He was impatient when it took a bit of time for us to decide what to buy, and he was offensively impolite to ask for a smaller bill which I couldn’t give because I only had two $50 bills in my wallet at that time. His tone of voice, his paralanguage, and his body language spoke louder during that moment.
I understand how people work so hard everyday, and why. I can empathize with them, especially that many of us are making ends meet in this time of pandemic (including myself), but we must not forget that customers deserve professional and proper treatment wherever we are and whatever we do. I’m writing this as a piece of advice to the gentleman. His act that moment was unbecoming and needs reflection and changing.
Natalie Lee
1
Dishonest establishment. I ordered the 2 dessert for $5.80 with desserts from the sale poster but was charged $7.40 instead and only realised this when i got home. Also did not receive any receipt for my purchase and i paid in cash so there is no proof. Highly do not recommend
Charlene Thee
5
Thank you young lady working on the night of 17/03/23 for the pleasant interaction!
Dax
1
Very bad service by the staff and a very unpleasant experience dealing with them. Will not patronize again.
Junie
5
Good, fast, and tastes amazing!
Problematic Affairs
1
Ordered from Foodpanda and added Taro balls, but they were never added to my order. Please do not be so dishonest. Although it is not expensive, please do it honestly.
Yi
5
It has relocated to the basement at Lot One. Still my favourite choice for affordable and generously portioned desserts. I love how smartly they package their drinks, using a baking sheet in between to prevent any leakage or spills. Highly recommended!