Gilbert was very friendly and professional. Explained very detailed. Helped me check the country origin. Definitely recommend
naelee
5
It's been 2 weeks since I brought home my new pet rabbit from PLC Lot One.
He has been adapting well in his new environment. I let him roam freely around the house and I just started introducing to him fresh vegetables too. The vet advised me to get him to go for a check up before I can get him neutered. I love him to pieces. ❤️
Zhafira Zaharudin
1
i may not be anymore pet lover members, but i still go down buy my son turtle food
as u guys had more variety n choices, also cz of e services. but today, just not the day i guess for e staff. i understand everywhere all 1st come 1st serve basis, but we only want buy 1 item. and customer infront got some settlement with their membership take very long, and 1 of e staff guy told e cashier guy, hey let settle this cust 1st which is me,. bt he ignore us. decided not to make big fuss, i walk away and went down to hillion outlet instead. hillion outlet alwys the staff has good service courtesy also. friendly.. all u just need to do, atleast apologise to customer behind for waiting if u cant serve us 1st. dont ignore.
eddy khoo
4
Good range. Excellent service. Staff went out of the way to assist in looking for products, check stock, etc.
Wonderful service attitude rarely seen these days
Lina Vizcarra
5
The staff Lit Leong at lot one is very helpful and a very honest staff, i left my card at the counter and i came back and thankfully got returned to me. I appreciate the kind gestures and how you handle the customers. Well done and keep it up, thank you Lit Leong.
Hana Saleh
5
Staff are very helpful, young, and understanding. They helped me when I didn't know how to use the hp on the application for membership and more.
Bryan Teo
5
Melissa helped me a ton with my first hamster and how to care for it! I can tell she is super knowledgeable, and because of her, I will get my future hamster essentials here!
Hema Devi Manoharan
5
Welcome, Ginny! 5 stars for you. Thank you for the good service, starting from WOODGROVE itself 😇…
Karina Zhang
2
I went to buy a hamster, and the person who served me had no knowledge of hamsters. Before I paid, I requested a brief check on the hamster, but she ignored me. Instead, she just ticked the health checklist without actually checking. No old bedding was provided either. She even prompted for her own customer service rating. 🤷🏻♀️🤷🏻♀️ …
Mabel
5
All staff are helpful and polite! The store could use a bigger space or better space management—the aisles can be cramped. Nevertheless, it's my go-to for pet items like ear cleaners, shampoo, food, treats, and toys.