Disappointed with my old-school peanut butter waffle as its exterior was not crispy and crunchy, and so paled in comparison to the waffles I had at Prima Deli JP.
Karlos Au
1
Wanted to order a peanut butter + hazelnut waffle. Based on the pricing in the photo, it should be $2.10 plus 90c as additional filling.
However, service crew wanted to charge us $3.20. Reason given was it is based on $3 for hazelnut and then 20c for peanut butter as additional filling. Yes it is just 20c difference but this is false marketing and incorrect pricing since this is not stated clearly in the price list.
Filling given is also minimal. See attached photo. Used to be my go to for waffles. There are better ones out there now.
Will avoid.
Akita
1
Usually, I go here for blueberry waffles. The service is… let’s just say bad. The kind of bad where you start wondering if you’ve been cursed.
Recently, I just wanted a few pastries and one singular waffle. Easy, right? There were only three customers. I positioned myself directly in front of the waffle-making station like a hawk staking out prey. The other two customers were waiting for their waffles. Suddenly, a new person strolls in, stands behind me, and they take his order first.
Either I blended into the décor like a sentient coat rack or my existence registered on some quantum level where it was both acknowledged and ignored at the same time.
So, new strategy: I stand in front of the cashier and grab a butter cake, not because I want it, but because I needed something in case waffles were forever out of reach for me. Then, the waffle station worker looks at me and asks, “Is that all?" Now THIS is my moment.
“One blueberry waffle” I declared, finally locking eyes with destiny.
At the register, the other worker repeats my order, I confirm it, she hands me my bag — by hand, very traditional — and I walk home, victorious.
Or so I thought.
I open the bag. Pastries? Check. Butter cake? Check. Blueberry waffle? Missing. Gone. Abducted. Saw it made with my own TWO eyes but perhaps never even put into the bag.
I can only hope that in the afterlife, my blueberry waffle and I will be reunited. Until then… I eat the butter cake like it’s my consolation prize from the universe.
April Tay
2
Quality dropped and staff very rude. Especially the cashier lady. After payment no receipt given. Purchased on a weekend at around 5pm. Sequence of orders also messy. They can give the customers that order after you, first. It’s messy! Moreover, the waffles is no longer Prima Deli standard. Thin and soft. Not worth brand name and price paid. Disappointing. Peanut $2.10 and chocolate $2.40. Pls refer to photo
SeungJun Kim
4
I like their waffles and affordable cakes, not sure why the ratings are so low for this shop. I've been visiting this shop from time to time for many years and it is pretty satisfying so far! The auntie is friendly too
Suchitra Sivagnanam
2
Not going there again. One of the female staff members is very rude!
Sonia Dillon
1
The store never opens at 11 AM at Lot 1. There is a rude aunty there who keeps chatting on her phone and doing her own stuff. I had to wait till 11:30 AM due to her rudeness. Prima Deli is never punctual at Lot 1.
Lee See
2
One of the two staff members was helpful and courteous. She "held the fort" and we bought a cake. The other lady was a drag and created an unnecessary toxic environment. Management should understand the reason for this and improve staff motivation.
Steven Wang
1
Served by a rude auntie who wanted to serve us a leftover piece that was placed at the side. As it seemed soggy and cold, we requested she make a new one.
She wasn’t very pleased with our request and argued that the waffle was new. I told her I could accept it, but if the texture wasn't fresh or up to standard, would she change it for me? She did not say anything and proceeded to make a new one for us.
Our order was a peanut butter waffle, but it tasted like a plain waffle, with only a thin layer of peanut butter spread, courtesy of the auntie.
I have eaten Prima Deli's waffles from so many outlets, and this is by far the worst of all. This rude auntie is tarnishing Prima Deli's reputation for good waffles. Don't get me wrong, I love Prima Deli waffles and will still support them, just not this outlet.
Angel Orh Demon
1
Didn’t manage to get anything from this stall. The staff wasn’t alert and couldn’t be bothered to check if there was a customer waiting in front of the counter. She was busy chatting with someone else, and I was standing there for a few minutes waiting to place an order. I left after the staff continued to do whatever she was doing without looking up.