Priya is really helpful, knowledgeable, and answered all my queries! She recommended better quality contact lenses at a lower price, and even shared with me the proper way of removing contact lenses, which no one had ever shared with me before! Thank you, Priya!
Daiki
5
I bought 2 pairs of spectacles from Ms Priya during the promotion. She is professional, patient, and friendly. She gives me very good advice and recommendations. I will definitely come back.
Janna Zaharin
5
I'd like to commend staff member Priya. Weeks ago, I came down to inquire about prescription shades, as I needed to get them (for a friend) on short notice. She laid out a couple of suggestions for me to work with.
This experience was so new for me because I don't wear or own a pair. She was patient and very detailed in her explanation, and that made me feel at ease. She even went above and beyond to follow up with me personally via text.
Such a commitment to customer service should be highly commended. Thank you for being amazing, Priya!
Lalita Pandian
5
Thank you Priya for addressing my eye issues. I previously went to another optician to get a new pair of specs, but ended up with very uncomfortable and tired eyes. I told Priya all the issues I had, and she very accurately diagnosed my issue. Priya took time to carefully check my eye power to ensure I wasn't given an incorrect prescription. She also changed my contact lens power and advised me on how I should take care of my eyes. She even made the effort to call me back to check if I was comfortable with the new power for my contact lens. I am very happy with her service. The trust that Priya and Spectacle Hut gave me resulted in my getting a new pair with Spectacle Hut, despite her strong advice to return to the previous optician to change the pair I had earlier made. If you are looking for a trustworthy place to get new specs or buy contact lenses, then Spectacle Hut is the right place. Thank you Priya as well as all the other staff who have previously served me. I am always happy with your service ❤️
Eddie Khoo
5
Excellent customer service. Came back to readjust my wife's and my glasses, and was patiently served and attended to. Special mention to Nur for her friendly service; she adjusted our glasses perfectly.
Jia-Bao Ng
5
Excellent service by Shafiqah and Priya from Choa Chu Kang Lot 1 branch. Very genuine and attentive to our needs to find the perfect glasses. They are competent and know their products well. I will recommend them to friends and family members.
David Tan
5
Priya was awesome. She is attentive and knowledgeable. She explained everything well and gave me lots of opportunities to ask questions. This was my first time at Spectacle Hut @ Lot 1, and I’ll recommend it to anyone. She got me in quickly, and there was no wait once I got there. Everything ran smoothly.
Gayathri Thanapal
5
My visit to Spectacle Hut, located at Lot 1st Choa Chu Kang, was such an awesome experience. There was only one staff member named Priya working that day. I brought my daughter along to get her eyes checked. She was so friendly and so patient with my daughter. Even my daughter loves her! Ms. Priya took good care of us at the store. She made sure that my girl's eyes were checked thoroughly and shared advice on how to keep her eyesight in check at home. This was so good to know. Thank you for the wonderful service! We definitely recommend you guys to come over here to get a new pair of spectacles!
Priya Jimenez
5
I was having some issues with my eyesight for a few months. I headed over to Spectacle Hut in CCK to get some insight into what was wrong with my eyesight. Priya helped me, made me understand how strained my eyes were, and gave me some insight into my condition. She also helped me choose the right specs that would fit my face perfectly. She was very patient with me, as I'm an indecisive person. She made sure I felt comfortable and answered all my queries. I would definitely recommend this outlet, especially for the customer service from Priya.
Kay Leong
5
Visited the Lot One store on 29 Apr. Priya attended to me, and her service was excellent. She anticipated my needs and provided very good and helpful information that helped me make an informed decision on my purchase. She also exceeded my expectations when she gave me information on the correct techniques to put on and remove contact lenses. I can tell that she is very experienced and knowledgeable in her work. My visit didn't feel like a transaction, but a customer-centric experience that made me feel valued and cared for. Thank you for your great service, Priya!