Kurnia prepared my food with great care and efficiency, staying friendly and attentive throughout. They made sure everything was correct and served it with a warm smile—excellent service overall.
HF Vidz CFC
1
Your staff was doing a rude gesture while I was choosing my order. Not even 5 mins into my order they showed signs of annoyed, kept asked me for my choice of sides repeatedly. One of the female whom wore a hijab cream in colour not wearing spectacular started knocking her fingers which clearly was unprofessional. My friend who waited for me at the side can even hear the knocking sound. I wish upon request to educate and send your staffs, particularly on that shift for refresher course on customer service.
gan shengkai
1
I used to love Stuff’d, but my experience at this particular outlet has been disappointing.
1. First Visit: Many ingredients were out of stock, but the staff did not inform me beforehand. Instead, I was still asked to proceed with my order and payment.
2. Second Visit: I ordered a Burrito Bowl, which is supposed to weigh around 400g. However, my portion was less than 350g. I chose not to complain directly at the time because it was peak hour, there was a long queue, and the staff already seemed unhappy. I also wanted to avoid any unpleasant situations.
This outlet does not match the quality and service. Hope the management takes action to improve the service, ensure ingredient availability, and maintain consistency in portion sizes.
Chrowey
2
the bowls are really sad now :( barely 500g? it was almost 800g and the salad veggie used to take up half the bowl. i thought it was a one time thing or just an oversight by another staff but the iceberg lettuce is, no joke, half a fistful now. its so pathetic
lettuce used to take up half the bowl, now only 1/4 and less :( will not patron again. not worth your 8.80.
image attached is BEFORE I EAT 😤 lOOK AT THE VEGE, its soooooo little. the other toppings no comments but overall its just... less... so disappointed
Jane Wong
1
just bought a chicken kebab at lot 1 mall. The standard weight sld be 280g. However mine weighted 270g. The lady staff strictly told me is because i only had 1 sauce. Hello the kebab looks so skinny n small. Does 1 more drizzle of sauce make up for the weight? I wldnt buy from them again..feel cheated. Too angry with the staff's defensive stand to take pic!
Brandon Sim
5
Praveen, kurnia and ika are so friendly and helpful. Food is good and hygenic will definately come back again :)
Nasuha Ramin
5
Kurnia, Praven and Ika worked efficiently to serve me while I was making the purchase of chicken burrito for lunch. Sya was attentive doing cashiering. Thank you for your service :)
N2 -2
1
Disappointed with the recent change in how Stuff’d prepares their chicken. They’ve switched from their signature kebab-style to sous vide, completely ruining the texture and flavor. What used to be perfectly crispy, barbecue-style chicken skin is now jelly-like and unappetizing (see image).
There might be issues with the kebab-style cooking—perhaps the heat caused glass to crack—but if that’s the case, they should invest in a central kitchen instead of compromising on quality. To make things worse, they’ve also raised their prices. A huge downgrade, and I won’t be looking forward to ordering again.
Giov
1
PLEASE AVOID THIS OUTLET!!!!
This outlet has been notorious for giving extremely low portions. My daily bowl weighed only 300g now?? It used to be filled to the brim, but not anymore. Initially, I thought it was a one-off incident, but this has been happening multiple times in my recent visits. Others have also reviewed regarding the low portions and bad service, but it appears that the management didn't take any action at all.
A lot of the reviews here are FAKE REVIEWS!!! Notice that they keep repeating the same names? As a regular customer, I don't even know who these people are. They don't even wear their name tags during work! The regular staff are kinda rude most of the time, as other reviews mentioned. Stuff'd, please stop incentivising your staff to farm reviews, but focus on the actual service lapse by your staff.
Calvin Ng
1
Plastic shreds found in Chicken Burrito bought on 16/April 2025. Beware of getting poisoned.