Lot One • Food • Parking
Back to The Whale Tea SG - LOT ONE Shoppers Mall

Rating Summary

3.9

45 reviews

5
96%
4
100%
3
96%
2
91%
1
87%

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Reviews for The Whale Tea SG - LOT ONE Shoppers Mall

Stella

Stella

1

The short, blonde-haired female staff member who works there daily often lowers her mask and uses her fingers to make quick round trips in her nose. We've seen this too many times over the past year, and my whole family has stopped patronizing this outlet. It's a pity since the drinks are really good, but we can only visit other outlets because that one staff member's hygiene is unacceptable.

Woon Ling Tian

Woon Ling Tian

5

Wonderful staff at Lot 1 Whale Tea. They were very friendly and promoted a new item by asking us to try it. It was a great recommendation! The new Perfect Pomegranate drink is yummy!

Tyrell

Tyrell

5

I would like to compliment staff member named Qi. A very long time ago, she was the one who helped me log into the app. The response time for another colleague to assist me was less than 30 minutes. To be honest, I don’t drink bubble tea often, but she made it a point to remember what I usually drink, even though I usually forget. I am sure she meets many customers, and I am sure I am not the only one who receives her personal touch. Her customer service standard exceeds expectations. Thank you for making my bubble tea experience a pleasant journey.

Lim Wei

Lim Wei

5

A very friendly and nice team manages this outlet, which is our favorite BBT brand. We are always looking to try their new innovative drinks, which are good quality tea for the price. Good value! Keep it up!

Kai Li

Kai Li

5

I really like the new fermented rice drink. The Lychee version is light and refreshing, with a big, sweet, juicy lychee gem at the bottom. I'm keen to try other flavors, especially Orchid, as I really wonder what it tastes like. Pistachio Avocado really brought a smile to our faces. It’s a filling drink, fit to be a snack.