Reviews for Châteraisé Lot 1

doken

August 19, 2025

1

I purchased a birthday cake, and upon arriving home, I realized that no candles had been included. Surprisingly, the staff at the establishment didn't ask about it at all. They didn't provide a plastic bag for a cake either, let alone candles. It seems like your company is taking its commitment to environmental conservation to an extreme. It's astonishing that they won't even provide candles for people's birthdays.

Traveller Foodie

August 19, 2025

1

Extremely sweet cakes. I generally buy from other cake shops in Lot One. Tried Chateraise this time. The extra money you pay, as compared to other cake shops on the same floor, is not worth it. Very disappointed.

Alicia tan

August 19, 2025

1

2 inexperienced and young staff at the stall, don’t know basic courtesy and not street smart at all, worried for your future my dear... Bought almost close to $30 worth of cakes but can’t even provide a plastic bag, just stand there helplessly and watch your customer trying to put 6 boxes of sliced cake into the bag they currently have. End up have to paywave 5 cents for it. It’s not about the money btw… how I wished I could stuff $2 note in their face and say no need for change but I got no cash on me. It is the attitude they display that usually pissed customers off. Honestly would rather buy from your competitor FL, with nice aunties engaging with you and not stingy with plastic bags and candles even though you only buy one piece of bread/cake. this company policy of plastic bags gotta be more flexible man. Wake up please.

O Ting (Stardust)

August 19, 2025

5

Chateraise cakes are all very delicious🤤. …

Jason Sim Hong Teck

August 19, 2025

5

I love their Lemon Custard Ice Cream Waffle! It has Setouchi Lemon 🍋 Peel sauce which is refreshingly delightful! Pls go and try…

Choong Weng Xian

August 19, 2025

1

Bought a cake from here today and I had requested the staff to provide me with a candle as it’s for birthday celebration. She nodded and went on to pack the cake, but after reaching home and opening the box then I realised no candle was provided!! And now we have to go down to buy candle at 9pm, such a bad experience…

Sowmya Ravichandran

August 19, 2025

4

The cakes from this place are rich and of high quality. Not to forget the ice creams as well. Always a delight to try new dishes from this place.

H 2

August 19, 2025

5

Authentic Japanese Cake Shop with products directly air flown in from Japan including Icecream biscuits cookies pastries bakery Cakes Chocolate Hokkaido Milk coffee latte Macchiato cappuccino Machi Macha latte varieties of artisan beverages fruit Jelly desserts Waffles and Sandwiches all at discounted prices yet maintains the best quality. Love the Hokkaido Milk icecream Red bean Pancake Fruit Pancake Mango and Peach fruit Juice. Freshly prepared healthy ingridients with tender loving skillful baking and warm services. Conveniently located at neighbourhood heartland of Lot One walking distance to Choa Chu Kang MRT LRT with plenty of dinning shopping banking supermarkets groceries sundries postage services Keat Hong Community Club and amenities nearby. Friendly cosy comfy welcoming ambience for romantic intimates groups students expats locals visitors and families.

Deon Lam

August 19, 2025

1

Châteraisé is the best example of how important your products are. With what they can put on the shelves, to doing bare miminum from the staffs and no bag of any form even if you bought the whole shop (unless u pay 5cents), you can still survive in the market.

Jeffrey OwYeong

August 19, 2025

4

Fresh & fluffy strawberry short & tiramisu cakes from Chateraise! Worth a try for those craving for sweet food.