Reviews for Q M Dental Surgery Choa Chu Kang-Lot One Shopping Mall B1
Kit Neo
5
I am super scared of going to the dentist. Every time I walked past Q & M Dental at Lot 1, I would just see see but walked away. But finally, I decided that I really must take care of my oral health.
So, I booked an appointment with Dr. Emma Wang at Q & M Lot 1, and I must say, it was the best decision ever! Dr. Emma was so reassuring and gentle during the teeth cleaning. She really put me at ease and made the whole experience so comfortable.
The clinic is clean and the staff, think her name is jen, are friendly too. If you have dental phobia like me, I strongly recommend Dr. Emma.
Now, I'm not so scared to go back for my regular check-ups! Thank you for such a wonderful experience.
Edit: Back for 6 months review, still as good!
Tommy Ng
5
Alight from red MRT line Choa Chu Kang and head into Lot 1 shopping mall. Head down to basement 1, they are located between Scarlett Supermart and Unity Pharmacy.
Q&M Dental has been around in Singapore for quite some time and till date I have just visited them. They definitely are one of the reputable brands that offer affordable dental services. Making an appointment was simple and straightforward, just drop them a phone call for their availability. One day before your appointment, they will call or text to remind you in case of any unforseen circumstances.
Dr Hee was my dentist and he made it a pleasant experience. He did a great job cleaning up my teeth and advised what was I doing wrong. He patiently explained the situation of my teeth and gums while explaining what I should do to maintain a healthy set of teeth. Kudos to the professionalism and friendliness Dr Hee portrays. Many thanks and I will be regularly returning to this dentist if it is Dr Hee.
Chonghan Lim
5
Attended by Dr Jeffrey Lim for yearly teeth cleaning, scaling and polishing, did tooth filling as well and he was very professional and meticulous. Ensures you feel well and okay all the time and explains procedures in great detail. Injection felt painless to my surprise, he is very skillful at what he do. Awesome team as well for admin matters and attentive nurse for doctor assistant. Highly recommended and always my first choice for teeth related matters/semi-annual cleaning.
Shannon Teo
5
Booked a last minute appointment to get my wisdom tooth removed the day before. As someone who's paranoid with a low pain tolerance, I am beyond grateful to Dr Kevin Yong for being so patient and checking how I was feeling throughout the procedure. Thank you for making it so quick and painless! The staff there were very kind and understanding too :)
Kalista
5
Dr Jeffrey conducted wisdom tooth surgery for me, and the surgery was performed in a meticulous and quick manner. One thing that stood out to me was his gentle and kind communication style. He is also very patient and overall, his professionalism impressed me as empathetic healthcare professionals are few and far between in Singapore (unless you pay a premium for very expensive clinics). I shared with him that I had a low pain tolerance and he listened to my concerns and came ready with solutions for pain management. Both him and the nurse made sure that I was comfortable during the surgery as best as they could. He also suggested that I could listen to my own music during the surgery which distracted me from the pain which was a nice touch to the experience. I didn't suffer any complications from the surgery. I was also prescribed with medication that allowed for fuss-free healing. The administrative staff here was also professional and efficient. Overall, I highly recommend this clinic and my experience exceeded all of my expectations.
Zack
5
Dr. Emma is really good! I was honestly shocked by how she cared for my father. she infomed us about Oct 2025 Chas claim increased, can wait till then do root canal, very thoughtful, helped us reduce amount of cash out front. Honestly, nothing is cheap in Singapore, especially private healthcare.
You can genuinely feel her concern for her patients, and her recommendations are clearly based on expertise and experience.
Raihanaa Firdaus
5
Dr Jeffrey Lim and his nurses really put me at ease for my two very large fillings. He told me
That he had injected local anaesthetic but I didn’t even feel anything!!! Coming here to Q&M is the best decision I have ever made for my dental care! LOVE YOU GUYS!!
Sheela
1
I call up Lot One outlet on 22 July 2025 at 5pm. Person spoken to me told me she is Jen. Of course, for a person who is very new to this dental, we will call up to enquire before deciding to proceed with appointment or not. I ask her if theres subsidy for elderly. She told me rudely, make appointment first. Ok, i decide to make appt. Only then she told me merdeka card yes. So is this how Q&M operates? No booking of appt, no answers to any enquiries? She then ask me what time i want, and all day is available for next day. When i say afternoon, she told me 10am. I was like hah? U ask me when i want, when i choose afternoon, she told me 10am. Mind you, she is still talking rudely throughout our conversation. When i got frustrated by her rude service, she ask why i need to be angry. First of all, if shes being nice, do u thing caller will react angry to u? NO. I told her if she cant attend to me, pass the phone to someone else who can arrange my appt. She told me off no one. No doctors and no incharge. So its up to me if i want go continue booking my appointment. Wow..for a well known Q&M...u have such a good service rude staff as a frontliner Jen. I decide to cancel my appt if all i receive was this kind of rude cold attitude even before i start to engaged ur service
Choo Boon Linn
5
Today I went to Q&M Lot One for the first time ever for scaling and polishing, I'm impressed!! My attending dr was Dr Jeffrey! First time rarely bleed during dental procedures and no bad or unpleasant feeling during or post-visit, except a very little paste-on feel for someone who is highly self-aware or sensitive like me -- I can feel the foreign item, ie: resin used in teeth filling that I will need to adapt with. First time ever get tooth filliing in life, like 6 teeth at one go, but zero pain! Dr in the past never address my gum thinning issue due to overbrushing, and this is the first one ever! And because of my gum loss or to be precise, gum recession, it led to hole near the root canal zone of my teeth, so gotta fill up to avoid decay...
This dr is really nice, gentle and detail, also, not "forcy", and very transparent in telling me about my wisdom teeth conditions too, and alerted me that my bottom wisdom teeth are actually very deep inside and near to nerves, so there is risk in procedure and will need specialist for help.
(For this, last year Minmed Dental JP just told me that the procedure won't have issue, and I shall consider to do asap .. I compared the x-ray, looked the same.. so Dr Jeffrey today is much better and careful in diagnosing the conditions precisely using the x-ray output. He has the right attitudes which a dentistry practitioner should have!).
Dr may looks young, but he is definitely skillful and professional. Highly recommending to pay a visit with him here!
Lim Wei Zheng
5
Dr Lim is very skillful and professional. He ensure that i was feeling at ease during the whole process of the extraction and sugery. He keep checking in with me if i feel pain during the whole process. He is transparent with the pricing, informing me about the price before proceeding with the treatment.