Reviews for Q M Dental Surgery Choa Chu Kang-Lot One Shopping Mall B1
Justin Ang
5
Had a great dental visit with Dr. Jeffrey Lim! 😀👍 Dr. Jeffrey Lim was gentle and took time to explain my dental condition in great detail. The cleaning itself was painless, fast yet thorough. I used to dread going to the dentist, but Dr. Jeffrey really made me feel comfortable and relaxed throughout my entire visit thanks to his friendly demeanor. I recommend everyone visit Dr. Jeffrey Lim for their dental needs. Dr. Jeffrey is very professional, handsome, and his music choices were fantastic too. He is the most awesome dentist I have seen in my life.
Ho Chee
5
Today, I had an exceptional experience getting my teeth cleaned at Q&M Dental Surgery at Lot1 Shoppers' Mall. I am immensely grateful to Dr. Jeffery Lim and his team for their outstanding care. Dr. Jeffery demonstrated a remarkable level of professionalism and kindness. Prior to beginning the procedure, he inquired about my dental history and addressed any concerns I had. He explained each step of the process and ensured I understood how to respond during the treatment. Throughout the procedure, I could sense his attentiveness and gentle touch, which made me feel well taken care of. After the thorough cleaning and polishing, Dr. Jeffery also conducted a comprehensive examination of my dental health and promptly fixed a small cavity he discovered. I left feeling refreshed and rejuvenated. Additionally, I would like to express my gratitude to Ms. 彩珍 for providing me with a new mask to replace the one I had used. In conclusion, I extend my heartfelt appreciation to Dr. Jeffery and his entire team and highly recommend their exceptional dental services to my friends.
Nur Firdiana
5
I went for scaling and polishing, and Dr. Kevin was very nice and gentle. He advised me nicely about my teeth, and I really appreciated it because I always fear going to the dentist.
Receptionists are all very kind too!
Recommended
Lucas Mark
4
I made an appointment online, and a visit was quickly arranged for my preferred time. Dr. Emma explained every step very clearly during the whole session, including cleaning, polishing, and flossing. She also explained the process of Invisalign when I expressed interest in it, but wasn't pushy when I said that I didn't want to commit to the process. Very demure, very gentle!
Also, when Dr. Emma suggested an X-ray, I told her my financial concerns, and she kindly suggested doing a mini X-ray instead of a full one, just to thoroughly check the tooth that had some breakage. I felt that it was considerate of her to suggest that because I had never heard any other dentist do so before.
The clinic itself was clean and comfortable, and featured interesting new technology.
In total, I paid $204.90. I've added the receipt in the photos.
Angie Meng
5
Visited Q&M Dental at Lot 1 recently. I was very grateful that they were willing to slot me in without an appointment, as I was having a bad toothache the whole morning and decided to visit the nearest dental clinic. I told the staff I didn't think I could endure the pain for another day. She was understanding and proceeded to check with the doctor, as they were fully booked that day. I am so thankful for that.
I was then attended by Dr Kevin. During the consultation, he explained to me in detail: the procedure and the cost. He was very patient and gentle. My molar tooth was extracted smoothly; everything was done in less than 30 minutes!
I would like to extend my thanks to Dr Kevin Yong and the staff and assistant for their professionalism and expertise.
Lim Zheng Wei
5
Dr. Lim is very skillful and professional. He ensured that I was feeling at ease during the whole process of extraction and surgery. He kept checking in with me to see if I felt pain during the whole process. He is transparent with the pricing, informing me about the price before proceeding with the treatment.
Kiat Neo
5
I am super scared of going to the dentist. Every time I walked past Q & M Dental at Lot 1, I would just look, but always walked away. Finally, I decided that I really must take care of my oral health.
So, I booked an appointment with Dr. Emma Wang at Q & M Lot 1, and I must say, it was the best decision ever! Dr. Emma was so reassuring and gentle during the teeth cleaning. She really put me at ease and made the whole experience so comfortable.
The clinic is clean, and the staff (I think her name is Jen) are friendly too. If you have dental phobia like me, I strongly recommend Dr. Emma.
Now, I'm not so scared to go back for my regular check-ups! Thank you for such a wonderful experience.
Edit: Back for 6-month review, still as good!
Cheong Han Lim
5
Dr. Jeffrey Lim performed my yearly teeth cleaning, scaling, and polishing, and also did a tooth filling. He was very professional and meticulous. He ensures you feel comfortable and explains procedures in great detail. To my surprise, the injection felt painless; he is very skillful at what he does. The team is also awesome for administrative matters, and the nurse who assists the doctor is very attentive. Highly recommended and always my first choice for dental matters, including semi-annual cleanings.
Tom Ng
5
Alight from the red MRT line at Choa Chu Kang and head into Lot 1 shopping mall. Head down to Basement 1; they are located between Scarlett Supermart and Unity Pharmacy.
Q&M Dental has been around in Singapore for quite some time, and I have just visited them for the first time. They are definitely one of the reputable brands that offer affordable dental services. Making an appointment was simple and straightforward; just drop them a phone call to check their availability. One day before your appointment, they will call or text to remind you in case of any unforeseen circumstances.
Dr. Hee was my dentist, and he made it a pleasant experience. He did a great job cleaning my teeth and advised me on what I was doing wrong. He patiently explained the situation of my teeth and gums, while also explaining what I should do to maintain a healthy set of teeth. Kudos to the professionalism and friendliness Dr. Hee portrays. Many thanks, and I will be regularly returning to this dentist if it is Dr. Hee.
Sheila
1
I called the Lot One outlet on July 22, 2025, at 5 PM. The person I spoke to told me she was Jen. Of course, for someone very new to dental services, one would call to inquire before deciding whether to proceed with an appointment. I asked her if there's a subsidy for the elderly. She told me rudely to make an appointment first. Okay, I decided to make an appointment. Only then did she tell me that a Merdeka Card was accepted. So is this how Q&M operates? No booking an appointment, no answers to any inquiries? She then asked me what time I wanted, adding that the entire next day was available. When I said afternoon, she told me 10 AM. I was like, "What?" You asked me when I wanted, and when I chose afternoon, she told me 10 AM. Mind you, she was still talking rudely throughout our conversation. When I got frustrated by her rude service, she asked why I needed to be angry. First of all, if she's being nice, do you think a caller would react angrily to you? NO. I told her if she couldn't attend to me, she should pass the phone to someone else who could arrange my appointment. She told me there was no one else. No doctors and no one in charge. So it's up to me if I wanted to continue booking my appointment. Wow... for a well-known Q&M, you have such a rude staff member, Jen, as a frontliner. I decided to cancel my appointment if all I received was this kind of rude, cold attitude even before I started to engage your service.