Kitty was very professional and approachable when I went in to the shop in LOT 1 taka shop, she explained all the details of the diamond ring which we are very interested in before our purchase. Definitely consult her if you ever walk pass. Recommended! 5/5!
kyra lin
5
Went down to look for a gift for a friend and one of the staff, Boon Chie, kindly attended to me. I was quite indecisive but she was not unhappy in the slightest sense and patiently advised me. Wanted to get 1 only but ended up with more due to the wide range of jewellery and her good service and attitude. Props to her!
See Henry
5
We visited this outlet hoping to meet the outlet manager, Vincent, but we were informed that he was currently overseas on a work assignment. Jason attended to us regarding a diamond that had fallen off within a few months. While we understand that occasional errors can happen, we truly appreciated Jason’s assistance.
He was extremely helpful in arranging for the diamond to be reattached at no extra cost, and he patiently guided us through the process. His professionalism and dedication to customer service really stood out.
Well done to the team at this outlet, and a special thank you to Jason for the excellent service!
Lemmy Lamb
5
Commendation for Outstanding Service by Vincent and Kitty at Taka Jewellery (Lot One)
I’m writing to express my deep appreciation for the exceptional service provided by Vincent and Kitty at Taka Jewellery, Lot One. Their professionalism, warmth and genuine customer focus left a lasting impression on us.
Despite our casual attire, Vincent treated us with the utmost respect and attentiveness—never once making us feel judged or overlooked. His sincerity and product knowledge gave us the confidence to make a significant purchase of more than $10k. This level of non-discriminatory service is rare and deserves to be acknowledged.
Kitty, too, went above and beyond. She personally arranged for the replating of our jewellery and even handled the collection without imposing any additional service fees. Her initiative and dedication exemplify what true customer care looks like.
It’s because of exemplary staff like Vincent and Kitty that we return to this particular Taka Jewellery outlet. They uphold the brand’s reputation with grace, integrity and an unwavering commitment to excellence.
Please extend our heartfelt thanks to them both.
Mani Choong
5
Jason is a pleasant guy , thou he is very new in jewelry industry but he is willing to learnt n received feedback from me. He has a very nice senior staff Kitty assisting him to cross sell additional jewelry item to me. Both are polite n patience attitude! 😊👍 …
Patricia Chua
5
At Lot One Shoppers' Mall, we were served by Kitty. She was patient and nice. She brought out all the earrings and let us try them one by one. Thank you for your service!
Low Angeline
5
Deven served us patiently and assisted us in getting my daughter's 四点金. Very sincere service from Deven and no hard selling. Thank you very much, Deven!
Rai
5
We went to this outlet on a Saturday evening before closing. We weren't planning to buy anything, just looking around for some gold rings. We were very fortunate to have met Boon Chie, who patiently helped us find the design we liked and provided us with advice on which piece we should get. She was also very open and transparent about everything we asked. Hence, the following day, we went back again to buy more! 😊
TAN WEI JIE
5
Kitty was very professional and approachable when I went into the shop in Lot 1 Taka Shop. She explained all the details of the diamond ring that we were very interested in before our purchase. Definitely consult her if you ever walk past. Recommended! 5/5!
Alexis Goh
5
Went into the store today to purchase a pendant. Vincent first approached me and assisted me with the items I was looking for. He’s very friendly and patient, helping me to find the design that I want. Overall, my experience with Vincent at Taka Jewellery was pleasant. I will definitely come back to purchase more from him!